Business Development manager

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Job description:

BIM Developer (EXPERIENCE IN REVIT API'S AND C#)

IMMEDIATE JOINERS PREFERRED

Budget - 4lpa to 7lpa

Experience - 2 to 5 years

Location - Turbhe, Navi Mumbai (On site)

About the Role :

We are seeking skilled BIM Developers to join our dynamic team in Navi Mumbai. The ideal candidate will be responsible for creating, customizing, and automating workflows and tools that enhance efficiency within Building Information Modeling (BIM) environments. You will work closely with architects, engineers, and project teams to develop solutions that optimize BIM processes and integrate automation using programming and scripting.

Key Responsibilities :

• Develop, customize, and automate tools and workflows for BIM software, primarily Autodesk Revit.
• Write efficient scripts and add-ins using C#, Python, and Dynamo to enhance BIM productivity.
• Collaborate with BIM coordinators and project teams to understand workflow challenges and propose technical solutions.
• Maintain and support existing BIM tools and ensure version compatibility.
• Integrate BIM data with external applications or databases as required.
• Document technical processes, tool usage, and code for easy reference and future maintenance.
• Stay updated with emerging trends, tools, and standards in BIM technology.

Required Skills & Qualifications :

Bachelors degree in Architecture, Civil Engineering, Mechanical Engineering, or Computer Science (or equivalent).

2 to 5 years of experience in BIM development or automation using Revit.

Strong proficiency in Revit API, Dynamo, Python, and C#.

Experience in developing custom plugins, scripts, or add-ins for Autodesk products.

Solid understanding of BIM standards, workflows, and data management.

Strong analytical, problem-solving, and communication skills.

Preferred Qualifications :

Experience with Revit families, Navisworks, or other BIM coordination tools.

Familiarity with cloud-based BIM collaboration platforms (e.g., BIM 360, ACC).

Knowledge of database integration (SQL, JSON, XML) for BIM data exchange.

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with onsite shift

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

Dear Candidate,

Greetings from HCL Technologies Ltd.

• Make sense of Cyber security and compliance frameworks that apply to your business or industry
  • Identify business risks, taking into account the role of your hosting service provider
  • Determine which Cyber security controls are required to mitigate your identified risks
  • Improve collaboration and communication during Cyber security Incident mitigation and response.
  • Establish the necessary framework based on NIST Framework to maintain and continually improve your information security program over time based on evolving scope and emerging risks
  • Document and track efforts for evidence collection and audit preparation

• will have primary responsibility for coordinating and implementing effective Cyber Security management across the account. This role will ensure that all Supplier obligations are met regarding compliance with Security guidelines, data protection, regulations, Supplier policies, and key controls.
• provide implementation and ongoing operation of Security management framework;
• be responsible for coordinating activities to address the key Security risk exposures;
• ensure Security awareness training of, and assistance in the implementation of robust Security management practices across Security operations;
• direct the design of controls to address emerging or new Security risk and compliance requirements;
• carry out regular and frequent assurance reviews of the design and operating effectiveness of Security controls;
• implement, monitor and report on key Security risk indicators to identify and address emerging risks;
• coordinate with other Service Providers and Security functions, to facilitate client’s audits and inspections;
• manage and report on responses and actions to address Security audit points, inspection deficiencies, or control weakness identified during normal operations.
• review outcome of cyber security risk assessment, timely implement open action items and report progress to stakeholders
• incorporate vulnerability testing as an integral part of change management
• Should have good knowledge of Cyber Security Framework and controls
• CISA ,CISM or CISSP certification should be preferred.
• Have good understanding of Security policy and process along with ITSM process.

About Rankpedia:

Rankpedia Technologies works with customers experiencing complicated educational circumstances. Through the provision of online education programs, we equip students with the confidence, motivation, and skills that they need to top and perform outstandingly well in their education.

Location: Bangalore

Industry: E-Learning

About Role:

Who You Are | Common for All Senior Developers

• Leadership: Ability to move and inspire a team in a unified direction towards a common vision.

• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.

• Humility: An approachable individual who is able to form strong and long-lasting relationships.

• Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and get things done.

• Data-driven: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable strategies.

Senior Software Engineer

Rankpedia is looking for a smart, collaborative, and hard-working Senior Software Engineer. As a Senior Software engineer, you’ll come in and lay the groundwork for how engineering is practiced at Rankpedia. You’ll assess the technical feasibility of newly-created product ideas and propose accurate solutions throughout the design and development phase. You’ll evaluate different systems for use in production and drive the adoption of key technological changes. You’ll soon lead a team of motivated and experienced engineers and enable them to provide a seamless learning experience to our customers. So, if you are an accomplished, hands-on engineering leader, then we’d like to talk to you!

Responsibilities: 

• As a Senior Software Engineer, you will be first-hand responsible for designing our architecture, implementing it, and making crucial technology decisions.

• You will build high-quality software, inspire future hires to write good code, and maintain a culture of high-performance engineering teams with exemplary work.

• Writing reusable, testable, and efficient code.

• Understanding agile development, CI/CD, sprints, code reviews.

• Working with Product Managers and the rest of the team to plan sprints.

• As the engineer building the foundation of our systems, you will end up working with product, frontend, and DevOps/infra personnel to architect the systems and data flow

• Articulate the approach to all the relevant team members

• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments, etc. 

• Adaptability: As a Young startup you will be exposed to different functions beyond your defined role.

Requirements:

• 4-5 years of intense experience writing production Software services at scale

• Good understanding of Algorithms, Data Structures, Object-Oriented Design, and Databases

• Deep understanding of SQL database architecture - data modeling and scalable schema design

• Bachelor’s and/or Master’s degree in Computer Science or related field.

• Proficient in JavaScript & its Libraries/Frameworks, NodeJS, RestAPI, MongoDB, SQL, ReactJs.

• Experience of version control and code branching strategies

• Preferred - Experience of DevOps implementation in AWS

• Experience with containers (Docker, Kubernetes)

The Job Requires Candidate to work from office