IT Project Manager

We seek a highly skilled and experienced Tech APM / Technical Project Manager to join our dynamic team. The ideal candidate will have a strong technical background in IT and software project management. They should have hands-on experience working as a developer and as a technical lead before transitioning into project management roles, with a focus on web technologies.

Key Responsibilities:

• Project Management: Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time, within scope, and budget.
• Team Leadership: Lead and mentor a team of developers, technical leads, and other project managers, fostering a collaborative and productive work environment.
• Stakeholder Management: Act as the primary point of contact for stakeholders, including clients, ensuring clear communication and managing expectations effectively.
• Technical Oversight: Provide technical guidance and support to the team, leveraging your development and technical leadership background, specifically in web technologies.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
• Process Improvement: Continuously evaluate and improve project management processes to enhance efficiency and effectiveness.
• Reporting: Prepare and present project status reports, performance metrics, and other relevant documentation to stakeholders and senior management.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, Electronics, and Telecommunication, or a related field.
• Experience:
• Proven experience working as a developer and technical lead.
• 4-12 years of project management experience, preferably in a technical environment.
• Demonstrated experience with web technologies (e.g., HTML, CSS, JavaScript, web frameworks, etc.).

If you are a technically proficient and experienced project manager passionate about leading successful projects, we encourage you to apply.

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements

• Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping

• Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design

• Must have average above average knowledge of the Adobe Suite

• Must be able to look at the product as a whole to design workflows that scale

• Must be able to measure UX changes and suggest further improvements

• Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX

• Should follow the style guide and design according to the guidelines

• Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed

• Should be able to build reusable UI components

• Good communication with the product and engineering teams to assess feasibility of UI components

• Experience with motion/interaction design a plus

• Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools

• 5-7+ years of commercial Java development experience
• Experience with well known Open Source frameworks/libraries, like Spring Boot
• Work experience with Docker
• Microservice experience
• Experience with AWS like ECS, Lambda, SQS, RDS, Kinesis streams
• Familiar with iterative development
• Upper-intermediate level of English
• Solid understanding of communication and network protocols (TCP/IP, HTTP).
• At ease with Unix/Linux
• Excellent analytical and debugging skills
• Familiar with both SQL and noSQL databases (MySQL, DynamoDB, Memcached, Redis)
• Practical experience with scaling applications to big user numbers is a plus
• Experience with other programming languages is a plus.

• Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+.
• Certification in a Vlocity supported industry is necessary
• Vlocity CLM is a plus but not required.  
• Hands-on design and development of Lightning Web Components.
• 4+ years of experience in a hands-on technical leadership position
• 3+ years of software development, Salesforce development experience preferred
• 1+ years of Vlocity project experience as Technical Lead
• Vlocity Platform Developer certification
• Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
• Vlocity OM certification is highly preferred.

Requirements

• High self motivation to lead & build projects from beginning to end;

• You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;

• Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;

• Ability to quickly grasp goals and requirements from light specifications;

• Must be able to effectively & efficiently work with stakeholders spreads across many timezones;

• 3+ years of experience working in a modern commercial web development environment and shipping solid product;

• Proficiency using HTML/CSS/Javascript/AJAX;

• Solid understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, REST, Thrift);

• Past experience or familiarity with architectural patterns of large, high-scale web or mobile applications;

• Experience building and using continuous development environments; • Demonstrated design and UX sensibilities;

• Rigor in A/B testing, test coverage, and other web best practices;

• Analytical and strong quantitative skills, plus experience combining code and math;

• Familiar with most of the following: Microsoft Stack, Python, Node.js, Docker, AngularJS.

Perks

Ground floor opportunity with the team; shape the strategic direction of the company.

Work with sharp, motivated and passionate co-workers spread across many regions.

Rare opportunity to make real positive impact on the world!