IT Project Manager

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

Keyword research, competitor analysis & audience targeting

Manage budgets, bidding strategies & key performance metrics

Implement A/B testing

Analyze performance using Google Analytics & Tag Manager

Stay updated with Google Ads policies & trends

We are looking for a dynamic, energetic intern who is eager to learn about social media and digital marketing by assisting various departments.

You'll learn about

● Building and executing social media strategy through competitive and audience research

● Setting up and optimizing company pages within each social media platform

● Create editorial calendars and syndication schedules

● Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

What we need from you?

● Energetic attitude

● Ready to learn new things

● Knows the basics and algorithm of social media platforms

● Creative about copywriting and hashtags

● Open to share ideas and innovative

● Aware about latest social media marketing campaigns and moment marketing.

● Good communication skills

Stipends will be paid and if candidate is extra-ordinarory then he/she can be our full time employee.

Description: 

As a Data Engineering Lead at Company, you will be at the forefront of shaping and managing our data infrastructure with a primary focus on Google Cloud Platform (GCP). You will lead a team of data engineers to design, develop, and maintain our data pipelines, ensuring data quality, scalability, and availability for critical business insights. 

Key Responsibilities: 

1. Team Leadership: 

a. Lead and mentor a team of data engineers, providing guidance, coaching, and performance management. 

b. Foster a culture of innovation, collaboration, and continuous learning within the team. 

2. Data Pipeline Development (Google Cloud Focus): 

a. Design, develop, and maintain scalable data pipelines on Google Cloud Platform (GCP) using services such as BigQuery, Dataflow, and Dataprep.

b. Implement best practices for data extraction, transformation, and loading (ETL) processes on GCP. 

3. Data Architecture and Optimization: 

a. Define and enforce data architecture standards, ensuring data is structured and organized efficiently. 

b. Optimize data storage, processing, and retrieval for maximum 

performance and cost-effectiveness on GCP. 

4. Data Governance and Quality: 

a. Establish data governance frameworks and policies to maintain data quality, consistency, and compliance with regulatory requirements. b. Implement data monitoring and alerting systems to proactively address data quality issues. 

5. Cross-functional Collaboration: 

a. Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that drive business insights. 

b. Participate in discussions regarding data strategy and provide technical expertise. 

6. Documentation and Best Practices: 

a. Create and maintain documentation for data engineering processes, standards, and best practices. 

b. Stay up-to-date with industry trends and emerging technologies, making recommendations for improvements as needed. 

Qualifications 

● Bachelor's or Master's degree in Computer Science, Data Engineering, or related field. 

● 5+ years of experience in data engineering, with a strong emphasis on Google Cloud Platform. 

● Proficiency in Google Cloud services, including BigQuery, Dataflow, Dataprep, and Cloud Storage. 

● Experience with data modeling, ETL processes, and data integration. ● Strong programming skills in languages like Python or Java. 

● Excellent problem-solving and communication skills. 

● Leadership experience and the ability to manage and mentor a team.

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

InVideo is looking for a content associate to take charge of their internal content creation process. The candidate will be responsible for the production of video templates for the InVideo tool that has 5000+ templates currently. 

An ideal candidate should have: 

- An in-depth understanding of global content trends. 

- Strong authority and presence on all social media platforms.

- Understanding of video as a medium and how to communicate using the same

- Excellent command over the English language - verbal and written. 

- 2 to 4 years of experience in content creation on digital and most social domains.

- Experience in working with a medium-size creative team.

The duties of the candidate would be, but not limited to: 

- Conceptualising content for the templates along with creative product and growth leads.

- Curating scripts for templates and social media, in line with the current trends.

- Foreseeing emerging content trends and leveraging them in the platform strategy. 

ensuring that the design team is able to visually convert content into templates.

- Growing & Managing our network of external content providers to ensure quality and in-time delivery of video templates. 

- Working with creative leads to design and build compelling high-quality digital content that can be converted into extraordinary templates.

- Researching and Understanding the digital medium overall and various use cases that dominate the domain.