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Job Title: Hotel Operations Executive
Location - Gurgaon ( Sec 32 )
Shift - General ( 10 am - 7 pm ) ( For female )
Rotational shift for Male Candidate
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
About Us
- Bootstrapped itself till IPO
- 2nd Largest OTA
Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.
Job Overview:
We are looking for a detail-oriented and highly organized MIS Executive to join our team. This role will primarily focus on managing Management Information Systems (MIS) tasks, vendor management, invoicing processes, stakeholder coordination, and Learning Management System (LMS) administration. The ideal candidate should have strong analytical skills, excellent communication abilities, and the ability to handle multiple tasks in a fast-paced environment.
Key Responsibilities:
MIS Reporting and Analysis:
· Prepare and manage regular reports and dashboards related to L&D
· Conduct data analysis and provide insights on various operational areas.
· Ensure accuracy and consistency of MIS reports and provide recommendations for process improvements
· Maintain and update database systems to ensure data integrity and ensure green audit
Vendor Management:
· Coordinate and liaise with vendors to ensure smooth and efficient operations
· Assist in vendor selection, negotiations and managing contracts
· Track and monitor vendor performance to ensure adherence to agreements
· Resolve any vendor-related issues or disputes in a timely manner
· Liaise with vendors to source training requirements
Invoicing:
· Process invoices for various business transactions, ensuring accuracy and timely submission
· Coordinate with the finance department to ensure payments are processed on time
· Manage and maintain records of invoices, payments, and any other related documentation
· Assist with financial reporting related to invoicing and payments.
Stakeholder Coordination:
· Act as a key point of contact for internal and external stakeholders
· Ensure effective communication between stakeholders for seeking nominations for our calendarized training programs, projects
· Coordinate with participants to ensure timelines, deliverables and updates
· Maintain and update relevant project documents and reports for stakeholders
· Send calendar invites and reminders to participants
· Track completion of mandatory compliance training
· Follow-up with defaulters and ensure completion within timelines
· Escalating issues beyond influence
LMS Management:
· Oversee the administration and functionality of the Learning Management System (LMS).
· Upload monthly calendars, monitor training programs, user access, track feedback, and course completion.
· Liaise with LMS backend team for troubleshooting
· Provide support to employees for LMS-related queries and issues
· Analyze LMS data to generate reports on employee training progress and completion rates
Others:
· Prepare creatives/artwork for org-wide mailer communication
Required Qualifications:
· Bachelor’s degree in any field
· Proven experience as an MIS Executive or in a similar role, preferably with exposure to vendor management and invoicing
· Familiarity with Learning Management Systems (LMS) and basic HR software.
· Strong knowledge of Microsoft Excel, Word, and PowerPoint. Knowledge of database management systems is a plus.
· Excellent communication, organizational, and interpersonal skills.
· Attention to detail with the ability to work independently and in a team environment.
· Ability to prioritize tasks and manage multiple projects simultaneously
Desired Skills and Attributes:
· Experience with vendor management tools and invoicing software
· Strong analytical skills and the ability to interpret complex data
· Ability to manage multiple stakeholders and adapt to evolving business needs.
· Problem-solving mindset with the ability to troubleshoot issues quickly.
· Proactive and self-motivated with a positive attitude
We are seeking a dynamic Female Sales Executive to join our team. The ideal candidate will have experience in B2B sales.
Key Responsibilities
- Generate new business opportunities through cold calling, networking, and referrals
- Manage complete sales cycle from lead generation to deal closure (pre sales and post sales)
- Conduct product demonstrations and presentations to prospective clients
- Achieve monthly and quarterly sales targets as assigned
- Maintain accurate records and provide regular sales reports
- Participate in trade shows, exhibitions, and industry events
- Collaborate with technical teams for solution customization and implementation support
Required Qualifications
- Bachelor's degree in Engineering, Business Administration, or related field
- 0-3 years of proven B2B sales experience, preferably in IT/software industry
- Strong communication skills in English, Hindi,
- willingness to travel within Rajasthan and neighboring states
- Strong negotiation and presentation skills
What We Offer
- Competitive salary with attractive incentive structure
- Laptop, mobile phone, and travel allowances
- Performance-based bonuses and annual increments
- Career growth opportunities in expanding organization
Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.
What this role is about :
We are looking for interns who possess a passion for pushing technology to the limits and finding creative solutions that make an impact for our users. As part of the product management team, you will work closely with user research and cross-functional teams to identify product insights, create the product vision, drive development and continuously iterate.
What we look for:
- Ability to work cross-functionally in a highly collaborative but fast, changing and ambiguous environment
- Understanding of the consumer through research, and market data and with focus on the consumer during product development
- Spark that separates you from the rest
- Ability to think out of the box and on your feet
- Passion for consumer-facing high-quality products.
- Ability to understand and evaluate complex engineering systems and suggest creative solutions by collaborating closely with engineering
- Exposure to product design with some experience in creating wireframes, storyboards, user flows and process flows
- Strong business acumen
You should apply if:
- You are a graduate in Engineering or a related subject
- You have some experience in product related internships
- You're passionate about building the best possible user experience
- You have some exposure to Figma or Sketch and software development
- You're passionate about sharing your knowledge and collaborating across teams
- You are comfortable with ambiguity and have the skill to transform broad ideas into action plans
- You have empathy towards users and colleagues, are creative and excited by ideating/ building
- You seek high ownership, independent environments and feedback oriented cultures
What You’ll Gain:
-Hands-on experience in defining product strategy and executing features in a fast-paced fintech startup.
-Exposure to the end-to-end product lifecycle, from ideation and research to execution and launch.
-Opportunity to work closely with cross-functional teams, including engineering, design, and marketing.
-Mentorship from experienced product managers to sharpen your analytical and problem-solving skills.
-A deeper understanding of user behavior, data-driven decision-making, and fintech industry trends.
-Potential opportunity for a full-time role based on performance.
- Build and continuously mentor a talented product engineering team comprising of functional specialists and IT managers
- Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
- Lead the development of products as per defined timelines and deliverables
- Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
- Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
- Create strategic plans, set timelines to drive development of the planned products
- Continually review the progress to ensure timely launch of the respective product builds
- Document periodic feedback from both internal and external stakeholders to continually improve the released products
- Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness
- Channel/ Account Management- Taking care of tasks related to specific channels, coordinating with category managers/ account managers of various channels and brand websites
- Forecasting volume by channel, plan demand, manage goal to actual performance.
- Managing Product selection, product mix, product placement/ display, pricing and promotions management
- Coordinating with internal team for the cataloguing process and making sure that all listings go live on all channels and brand websites
- Participating in marketing and promotional campaigns to increase visibility
- Uploading prices and opting in on discounts
- Managing Reconciliation of marketplaces
What you need to have:
- 3 to 5 years of experience with an e-commerce company or a brand (Preferably Apparel Category)
- Knowledge of cataloguing on Flipkart, Amazon, Myntra and Snapdeal
- Hands-on knowledge of portals of various marketplaces and different functionalities
- Basic knowledge of excel to do analysis- vlookup, pivot table
- Ability to make sense from the data
- Excellent communication skills (Spoken as well as Written)
Job Title: Engineering Manager
COMPANY : Text Mercato Solutions Pvt. Ltd. ( https://www.textmercato.com/">https://www.textmercato.com/ )
INDUSTRY : Cataloguing / IT
LOCATION : Bengaluru (Work from HOME)
Responsibilities and Duties
We have an opportunity for an Engineering Manager to lead and develop a team of high performing developers for our Cataloging.Ai team.
You will be responsible for building an effective team, empowering them to achieve their goals and delivering value to our customers (both internal & external)
Your greatest responsibility will be looking after the individuals reporting to you, mentoring, coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.
You will work closely with product management to influence the direction of our new services and plan the steps to get there. You will collaborate with developers to ensure they build reliable, scalable services & strive for technical & operational perfection while balancing the needs of our customers and the business
Skills Needed :-
- 7+ years in software development - preferably with Cloud services.
- 2+ years experience in a people management role - hiring, motivating, growing, empowering, and performance managing.
- A dedication for building high-performing teams, putting others before yourself, and delighting in your team members’ successes.
- Proven coding skills, with the ability to guide your team in code design and reviews, mentor junior developers and assist your team to tackle technical challenges.
- A passion for solving complex business problems, and the proven ability to share that passion with your team.
- A strong collaborative mindset; to work closely with your peers in Product Management, Design, other Development Leads, Quality Engineering, etc - to bring diverse viewpoints and goals together.
- Excellent communication and organisation skills; to effectively prioritise work, set expectations with partners, communicate progress, negotiate dependencies, and resolve conflicts.
- High-quality standards, holding yourself and your team accountable for delivering Enterprise-quality software that delights customers.
- A strong drive for innovation and improvement - always pushing, encouraging and enabling your team to improve their tools, processes and culture; keeping them agile and creative with lightweight processes.
Preferred Skills :-
- Understanding of SaaS, PaaS, IaaS industry with hands-on experience with public cloud offerings (e.g., AWS, GAE, Azure)
- Experience with continuous delivery and deployment
- Experience in large scale transformation (think monolith to microservices)
Technologies we use:- NodeJS, MongoDB, Angular, React, AWS, Azure
Notice Period – 0-15 days
Target area would be clients looking forward Digital Marketing services. Hence includes,
1) Increasing revenues
2) Growth in terms of business expansion,
3) Increasing profitability by building strategic partnerships and making strategic business decisions.
4) Responsible for prospecting, identifying, and developing business with new customers
5) Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
6)- Introduce the new client to the operations team and assist the operations team to work for the new client.
7) Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
8) Providing management with client/market feedback.
9) Ability to identify client needs and deciding deliverables for the same.
10) Should be self driven, target oriented and passionate
Role Business
Industry Type IT
Functional Area Sales & Business Development
Employment Type Full Time, Permanent
Role Category BD / Pre Sales
Education
UG : Any Graduate
PG : Any Postgraduate
Doctorate: Doctorate Not Required
Key Skills
Communication Skills Data Analysis Business Development
Competitor Analysis BD Account Mining Execution Project Management Digital Marketing New Business
25000 TO 750000 K
- Experienced in salesforce and lightning with good English spoken language.
- Experience in custom development on Force.com platform using Apex, Lightning Components, Visualforce, JavaScript, JQuery, CSS, HTML
- Experience and familiarity with Salesforce out-of-box features including Sales, Service, and Community cloud
- Understanding of best practices and SFDC coding standards
Key Functions & Roles of the Candidate:
- Would be part of core technical team and will be updating the product with new and challenging tasks
- Good understanding of the concepts behind models, collections, and views
- Familiarity with input validation techniques and approaches
- Ability to perform in a fast-paced, deadline-driven environment
- Enthusiasm for innovation in the tech industry, including continuous learning and improvement










