
Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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Job Profile
Job Profile & Responsibilities:
A) Key Responsibility Area
Client Sourcing
Periodical Financial Review
Day to Day Coordination between Client & Operations
Up sell and Cross sell
Renewals of Investment & Insurance Products
B) Key Performance Indicator
New Client Conversion
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New Client Referrals
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100% Client Wallet Share
Qualifications
CFP/ NISM Level-1 & Level-2 Registered Investment Advisor Certification & NISM V-A MF Certification
Other Skills-Advanced working knowledge of Excel, Basic Knowledge of Word & Power Point,
Good written and spoken English
Good written and spoken English
Working Days -Time
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Recruiter Instructionns
company strenght 20-25 employess
Desired Candidate Profile
Willingness to make a long term career in Wealth Management
Attributes of Trust, Integrity, Self Starter, Closure Focus, Customer Focus
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Job Overview:
We are seeking a skilled and proactive Cloud Administrator with strong hands-on experience in Azure and AWS environments. The ideal candidate will have a solid background in Kubernetes administration, ArgoCD, MySQL, and GitLab, with a keen eye for cloud optimization and security best practices.
This role demands a self-motivated, quick learner who can confidently manage cloud infrastructure in production environments, communicate effectively with stakeholders, and escalate issues promptly when needed.
Key Skills & Qualifications:
- Strong experience with Azure and AWS cloud platforms.
- Proven expertise in Kubernetes administration (certification a plus).
- Experience with ArgoCD, GitLab CI/CD, and Helm.
- Proficiency in MySQL administration, including performance tuning and backups.
- Working knowledge of cloud security principles and cost optimization strategies.
- Ability to troubleshoot issues in high-pressure production environments.
- Strong communication and customer-facing skills.
- Quick learner with a positive attitude toward problem-solving.
Responsibilities are as follows:
1. Communicate with potential sellers and customers and generate leads.
2. Advertise in all our social media channels and follow up.
3. Inventory management (add and manage products on the website)
We're open to work with any educational qualification, but pre-final and final year students of any degree course will be preferred.
Location: Remote
Compensation: 3-6K/month depending upon target achieved.
Chance to prove yourself and get a PPO.
Don't forget to visit our website www.lilacs.store and get an idea about what we're building before you apply.
Create and maintain database tables, views, indexes, and triggers.
Implement and maintain database code in the form of stored procedures, scripts, queries, views, triggers, etc.
Develop and maintain high-quality stored procedures.
Write low cost, high-quality database queries and code while maintaining data quality, privacy, and security
Profile databases, measure database performance and troubleshoot complex database issues, and IO bottlenecks.
Optimize database queries and ensure table locking/deadlocks happen in production.
Optimize large, complicated SQL statements & Stored Procedures.
Cost optimization of Amazon instances using databases.
Knowledge of database design principles, query optimization, index management, integrity checks, statistics and isolation levels
Knowledge of message queuing, indexing, and high-performance data concept
Knowledge of JSON and PostgreSQL support for JSON.
Good Grasp of ETL concepts
Work with front-end developers to define simple yet powerful APIs
Work with DBAs to ensure the efficiency of database code, integrity of data structures and quality of data content.
Coordinate with product managers and leadership teams to build effective database objects
Excellent verbal and written communication skills
Good attitude towards work and flexibility
Ability and willingness to handle multiple tasks in a fast-paced environment
Ability to evaluate alternative solutions and/or workarounds

Job Description
Condé Nast has a huge global footprint across 32 countries worldwide with total monthly visitors reaching more than 550 million. We aim to inspire, inform and entertain our audiences through our portfolio of well known brands such as Vogue, Wired, Vanity Fair, Architectural Digest, GQ and many other leading brands.
Condé Nast has operations in America, Europe, South America and Asia.
The company is undertaking the biggest transformation in its history, driving towards expanding both its operations and its reach through diversifying the digital business models for our brands. Major areas of focus will include video and streaming platforms, increasing subscriptions and memberships, growing our events business, and ensuring we maintain a high level of standard on the products we are already proud of delivering to our customers. Migrating and consolidating to a more centralised set of technologies and capabilities that can be easily leveraged by any brand or product experience is also a top business priority.
Engineering is responsible for scaling, building, deploying websites that serve over 500 million users globally. The global engineering team includes Product Engineering, Platform Engineering and Core Engineering.
About Platform Engineering
Our mission is to build modern media platforms to serve our omni-channel experiences for our portfolio of global brands such as Vogue, Wired, Vanity Fair, and Glamour which currently reaches over 500 million monthly users. We need your help to create new capabilities, and strengthen our existing ones, so that our brands can reach wider audiences through engaging digital experiences.
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform Engineering group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce that we will continue to improve and grow. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
Teams are encouraged to explore creative ideas to meet the Product vision, backed by rigorous techniques. That’s why we have been investing in baking in experimentation into our platforms through a/b and multivariate testing. Currently we run hundreds of experiments in production every day!
You will be working alongside international colleagues across US, London, and India. We strongly emphasise cross-functional working through partnering directly with Product, Data, Design, UX and Delivery.
The Role
We’re looking for a React.js and Node.js engineer, with strong js fundamentals to join our team. We ideally hire engineers who are comfortable across the full stack, but we know you'll have a preference about being on the front- or back-end. As long as you're happy to work on both sets of tasks and willing to learn – you should carry on reading!
Our Tech
● Languages and Frameworks, in the priority: Javascript, Node.js, React.js, (Good to have - Ruby, Rails)
● Data: SQL, MongoDB, GraphQL, Elasticsearch
● Deployment: Docker, AWS, Kubernetes
● Source Control: Git, GitHub
How we work
● We take an agile approach to software development and build our software incrementally and responsively to usage, learning as we go.
● Infrastructure as Code everywhere.
● Pairing. We like knowledge sharing and upskilling.
● Remote friendly. We work with engineers across time zones & locations.
● Teams are responsible for their own apps and are on-call for emergencies.
Role and responsibilities
● Working on our collection of Node and Rails apps.
● Working on our front-end web-based apps, using React and other frameworks.
● Shipping features and services to millions of customers, multiple times per day.
● Building scalable and robust software to handle User Generated Content.
● Collaboratively working with our amazing infrastructure team.
● Mentoring colleagues at every level, and a willingness to be mentored by them
● Supporting your Tech Lead and Engineering Manager in technical decision making, solution design, and estimations.
● Pairing with members of your team to identify the most optimal solution. Regularly conducting code reviews to ensure high standards of engineering quality in the code that we write.
● Working within a cross-functional team that includes designers, business and product leads, UX engineers, and others.
● Designing and monitoring metrics and logs. We use Kibana, ElasticSearch and Datadog extensively, but as long as you’re aware of how important observability is, we don’t mind what tools you may have used in the past.
● Taking part in our 24/7 “On Call” rota to troubleshoot any major operational issues out of hours. Teams are responsible for their own apps availability and reliability.
About you - Essential skills
● You have a BE / BTech or equivalent experience
● You’re a software engineer.
● Expert knowledge of JavaScript, Node.js, and browser technologies.
● Expert understanding of React.js or other comparable framework and JavaScript testing frameworks and test-driven development.
● Working understanding of Cloud Native architecture, containerisation, Docker, AWS, CI/CD, and DevOps culture.
● Practical experience in the use of leading engineering practices and principles.
● Practical experience of building robust solutions at large scale. We serve traffic in the many millions every month so our products need to scale seamlessly to meet our customer demands.
● Appreciation for functions of Product and Design, experience working in cross-functional teams.
● You’ll try to make the codebase nicer for the next person that visits it.
● You’re someone who’ll own every step of the development process; from refining tickets to shipping the code to production.
● You’ll do your best, and ask for help when it’s needed.
● You have an interest or desire to learn about every part of the stack; from the latest JavaScript standards, to GraphQL, to accessibility, and the infrastructure we deploy to.
● Someone who can communicate in a variety of media (through Slack and in person) effectively within their team, outside of their team, and with people in our product and design families, to even our users.
● Able to effectively communicate technical concepts to different audiences.
● Business proficiency in spoken and written English.
About you - Desirable skills
● Experience of working with international teams across multiple time-zones and a willingness to accommodate those time zones with flexible working hours (with an expectation that your team members will do the same for you)
● Mentoring and/or management experience
● Knowledge of and interest in continuous integration, testing strategies, design systems, software architecture, distributed computing, protocol design, data and analytics, user experience, accessibility, internationalisation, scalability and web performance.
● Experience and/or interest in working with digital advertising
● Experience and/or interest in working in publishing
● Experience and/or interest in working with Fashion
● Proficiency working with a variety of third party APIs and developer tools


* You are a Coder, a Doer. YOU BELIEVE in actions ( *In short - You are less about Gyan and more about Samadhan* )
* YOU BELIEVE in software delivery with quality
* If you are passionate about technology, engineering best practices and using them to solve real and complex business problems.
* Badly written code or bad architecture irritates you the most.
* YOU BELIEVE in "Proof of the pudding is in the eating" so you are always tinkering and exploring new technologies
* YOU BELIEVE in building things the right way, invest in developer productivity and follow proven engineering practices to ensure that you spend the maximum amount of time working on problems that matter.
* Since work is a big part of your life, YOU BELIEVE in sharing knowledge and of course have fun in the process (company outings, team sports, lunches, etc)
You'll be expected to
1. Design highly scalable, testable code and follow Test Driven Development methodology - Able to write well organised, modularised code with test cases.
* Apart from writing code *
1. Take ownership of new products/features.
2. Contribute to the design and architecture of our backend APIs and deployment of microservices
3. Ensure adherence to engineering best practices and maintain the overall quality of our codebase.
4. Mentor and assist younger members of the team and perform code reviews.
5. Work with the product team to translate powerful ideas into everyday business value.
Qualifications
* Will prefer a Bachelor's degree or equivalent experience in Computer Science or related field
* Development experience with Java is a must; If you know Python and Go Programming Language that's great
* Experience in SQL and NoSQL databases with an insight into various data modelling use cases
* Sound with data structures and algorithms and have a good understanding of design patterns, software architectures
* Unquenching thirst to learn new technologies.
* Experience with CI/CD is a plus
What FreightFox gives you
- A high energy environment where you’ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. Make in India for India.
- A chance to become a part of the early team of a budding start-up and help shape its growth path.
- Competitive Package
- Stocks - Be part of the early-stage startup and they benefit financially from the company’s growth
About FreightFox
We are a young and ambitious technology start-up in the Indian B2B Logistics space. Our aim is to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities in this space.
We’ve cautiously cultivated an environment where customers come first, where we validate our hypothesis first before writing even a single line of code, where our customers and prospects are our best advisors and where we truly believe that insights from data are critical to steering a business in the right direction.
We have raised $300K seed fund from Angel Investors in Dec 2020
Product Manager
Location : Gurgaon
Education Qualification : B.Tech/M.Tech, MBA from Tier 1 institute preferred
Skills Required : Define product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
Experience : 3 to 6 years
We are looking to hire a smart product manager who is passionate about taking up ideas and
bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate with marketing, sales and support to ensure smooth product roll out and user engagement.
Responsibilities:
- As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
- The perfect candidate has to be a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing.
- Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs.
- Work closely with the design & development teams to explain requirements of new features and change requests for current features.
- Closely manage roll out of all product requirements with focus on both quality and time to market.
- In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing.
Requirements :
- Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results.
- Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items.
- A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable.
- A demonstrated enthusiasm for learning and working with new tools and technologies is essential.
- Experience with business users and able to translate business requirements into software requirements.
- B.E./B.Tech a must. MBA from premier institutes preferred

