Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Shubham Vishwakarma
Full Stack Developer - Averlon
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C#Job Title: Mid-Level .NET Developer (Agile/SCRUM)
Location: Mohali, Bangalore, Pune, Navi Mumbai, Chennai, Hyderabad, Panchkula, Gurugram (Delhi NCR), Dehradun
Night Shift from 6:30 pm to 3:30 am IST
Experience: 5+ Years
Job Summary:
We are seeking a proactive and detail-oriented Mid-Level .NET Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality applications using Microsoft technologies with a strong emphasis on .NET Core, C#, Web API, and modern front-end frameworks. You will collaborate with cross-functional teams in an Agile/SCRUM environment and participate in the full software development lifecycle—from requirements gathering to deployment—while ensuring adherence to best coding and delivery practices.
Key Responsibilities:
- Design, develop, and maintain applications using C#, .NET, .NET Core, MVC, and databases such as SQL Server, PostgreSQL, and MongoDB.
- Create responsive and interactive user interfaces using JavaScript, TypeScript, Angular, HTML, and CSS.
- Develop and integrate RESTful APIs for multi-tier, distributed systems.
- Participate actively in Agile/SCRUM ceremonies, including sprint planning, daily stand-ups, and retrospectives.
- Write clean, efficient, and maintainable code following industry best practices.
- Conduct code reviews to ensure high-quality and consistent deliverables.
- Assist in configuring and maintaining CI/CD pipelines (Jenkins or similar tools).
- Troubleshoot, debug, and resolve application issues effectively.
- Collaborate with QA and product teams to validate requirements and ensure smooth delivery.
- Support release planning and deployment activities.
Required Skills & Qualifications:
- 4–6 years of professional experience in .NET development.
- Strong proficiency in C#, .NET Core, MVC, and relational databases such as SQL Server.
- Working knowledge of NoSQL databases like MongoDB.
- Solid understanding of JavaScript/TypeScript and the Angular framework.
- Experience in developing and integrating RESTful APIs.
- Familiarity with Agile/SCRUM methodologies.
- Basic knowledge of CI/CD pipelines and Git version control.
- Hands-on experience with AWS cloud services.
- Strong analytical, problem-solving, and debugging skills.
- Excellent communication and collaboration skills.
Preferred / Nice-to-Have Skills:
- Advanced experience with AWS services.
- Knowledge of Kubernetes or other container orchestration platforms.
- Familiarity with IIS web server configuration and management.
- Experience in the healthcare domain.
- Exposure to AI-assisted code development tools (e.g., GitHub Copilot, ChatGPT).
- Experience with application security and code quality tools such as Snyk or SonarQube.
- Strong understanding of SOLID principles and clean architecture patterns.
Technical Proficiencies:
- ASP.NET Core, ASP.NET MVC
- C#, Entity Framework, Razor Pages
- SQL Server, MongoDB
- REST API, jQuery, AJAX
- HTML, CSS, JavaScript, TypeScript, Angular
- Azure Services, Azure Functions, AWS
- Visual Studio
- CI/CD, Git
Position: QC Manager - Building material
experience: 5+ year in Building material or manufacturing
salary Negotiable
Location: Kapadvanj, Gujarat
Qualification: Bachelor degree in Engineering (Mechanical, Electrical, Industrial, etc.)
Mandatory skill-
- Experience with quality systems (ISO 9001, Six Sigma, etc.).
- Proficient in QC tools (calipers, micrometers, CMM).
The QC Engineer is responsible for maintaining the quality of products and production processes in a manufacturing unit. The individual will perform a range of quality control functions such as inspecting raw materials, monitoring production processes, testing finished products, and ensuring compliance with quality standards. The role also includes collaborating with cross-functional teams to implement continuous quality improvements.
Job Duties :
- ? Inspect raw materials, in-process items, and finished products.
- ? Conduct dimensional, visual, and functional tests to ensure compliance with quality standards.
- ? Document test results, analyze findings, and initiate timely corrective actions when necessary.
- ? Continuously monitor production processes to ensure adherence to established quality standards.
- ? Identify potential quality risks in real-time and take corrective measures as required.
- ? Ensure that quality checkpoints are integrated into the production flow and are consistently maintained.
- ? Investigate defects, non-conformities, and deviations from product specifications.
- ? Analyze production data to identify trends, patterns, or recurring issues that impact quality.
- ? Prepare detailed reports on quality findings and provide recommendations for corrective actions.
- ? Ensure full compliance with industry standards, including ISO, GMP, and other regulatory requirements.
- ? Participate in and support internal and external quality audits, providing necessary documentation.
- ? Maintain and update QC documentation, such as inspection checklists, reports, and records.
- ? Develop and implement corrective actions to address identified quality issues.
- ? Collaborate with cross-functional teams to prevent recurrent quality problems through preventive measures.
- ? Monitor and assess the effectiveness of implemented CAPA actions to ensure continuous improvement.
- ? Ensure that all testing tools, measuring equipment, and QC instruments are properly calibrated and maintained.
- ? Oversee the scheduling and execution of regular maintenance for QC equipment to guarantee accuracy and reliability.
- ? Lead and manage quality improvement projects to enhance the efficiency and effectiveness of production processes.
- ? Implement continuous improvement strategies focused on reducing defects and improving product quality.
- ? Stay updated on industry trends, new technologies, and best practices in quality control.
- ? Provide ongoing training to staff on quality control procedures, testing methods, and inspection techniques.
- ? Promote a culture of quality awareness across the manufacturing plant, ensuring all staff adhere to best practices.
Required Qualification & Experience:
- Bachelor degree in Engineering (Mechanical, Electrical, Industrial, etc.).
- Min 5 years of experience in QC or QA within a manufacturing environment.
- Experience with quality systems (ISO 9001, Six Sigma, etc.).
- Proficient in QC tools (calipers, micrometers, CMM).
- Familiarity with SPC, root cause analysis, and quality software.
- Knowledge of Microsoft Office (Word, Excel, PowerPoint).
KRA
- Ensure the quality of raw materials, in-process items, and finished products through rigorous inspection and testing, documenting results and initiating corrective actions as needed.
- Monitor production processes to identify risks and implement preventive measures, ensuring compliance with industry standards and internal quality protocols.
- Lead continuous improvement initiatives and training programs to foster a culture of quality awareness and enhance overall product quality.
mail updated resume with current salary-
email: etalenthire[at]gmail[dot]com
satish- 88O 27 49 743
FigmaAbout us
ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.
Job Description
This is a remote position.
Lead UI/UX Designer
Translating bold ideas into stunning, user-centric designs
What you need to bring to the ‘table’
- Passion for Innovation: A relentless drive to create user-centric designs that set trends and exceed expectations.
- Leadership & Collaboration: Ability to lead design processes from concept to final hand-off, fostering a creative and innovative team environment.
- Client & User Engagement: Skills to understand client and user needs, translating them into exceptional products, websites, and applications.
- Design Systems Mastery: Expertise in developing and implementing comprehensive design systems and components.
- Problem-Solving: Sharp problem-solving skills to identify and address UX issues, refining the user experience through feedback and usability testing.
- Mentorship: Experience guiding and mentoring a team of UX designers, promoting a collaborative and inclusive work environment.
- Experience: At least 5 years in UI/UX design with a strong portfolio showcasing your expertise.
- Critical Thinking: Analytical skills to tackle complex design challenges and propose innovative solutions.
What you will do
- End-to-End Design Execution: Lead and execute all design stages from initial concept through wireframing, visual design, to final hand-off for development.
- Prototyping & Specifications: Create high-quality design prototypes, features, and specifications reflecting deep user insights and client needs.
- Review & Feedback: Critically review wireframes, storyboards, user flows, and visual designs to meet ProCreator standards and client expectations.
- Design Systems & Problem-Solving: Establish and maintain comprehensive design systems, proactively troubleshooting UX issues and incorporating feedback.
- Team Leadership: Mentor junior designers, fostering their growth and ensuring high-quality output across projects.
Requirements
- UX Methodologies: Proficiency in research, personas, wireframing, and prototyping.
- Design Expertise: Ability to translate user journeys into visually stunning and intuitive UI designs, with a strong understanding of UI principles.
- Design Systems: Proven experience in building and utilizing design systems, with advanced skills in Figma.
- Platform Experience: Extensive experience in designing for both web applications and mobile platforms (iOS and Android) with a strong portfolio showcasing successful projects on these platforms.
- Communication: Excellent verbal and written communication skills to articulate design decisions to clients and stakeholders effectively.
- Leadership & Mentorship: Willingness to mentor and support junior designers, fostering a culture of continuous improvement.
- Bonus Skills: Experience with motion design/prototyping tools like After Effects and ProtoPie.
Benefits
- Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
- Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
- Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
- Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
- Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
- Team Retreats: Annual retreats focused on team-building.
- Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
- Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.
Ready for the next chapter of your life?
Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!
ROLE AND RESPONSIBILITIES
The primary job of the incumbent is to detail and document all customer-impacting processes.
He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.
● Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.
● Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.
● Business Analysis for enhancements to the Credit Card Management System/ EUC systems.
● Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.
● Research transactional data to identify anomalies and facilitate process improvement efforts.
● Manage/ Control the overall process depository.
Qualifications and Education Requirements
SKILLS REQUIRED
● Deep understanding of the Credit Card life cycle.
● Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )
● 2/3 years’ experience in a Credit Card Operations/ Service
● Highly organized with strong communication, problem-solving, documentation, and presentation skills.
● Bachelor’s degree preferred, but relevant years’ experience considered.
● Experience with use case development and testing coordination.
Knowledge of process analysis and process efficiencies.
● Proficiency in Microsoft Word and Excel
PHP
Laravel
CodeIgniter1. Writing back-end code and building efficient PHP modules.
2. Designing an optimised MySQL database.
3. Providing RESTful APIs and working with front-end developers.
4. Troubleshooting and debugging.
5. Updating and altering code to enhance performance.
Requirements:
1. At least 1 year experience in PHP MVC framework, preferably YII2, & MySQL
2. Knowledge of front-end technologies HTML5, CSS3, JavaScript.
3. Proficiency in Git
4. Problem-solving skills
Location: Navi Mumbai https://g.page/atzosvpl. It is a work-from-office role.
Timings: Mon - Fri, 9:30am - 6:30pm
Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.
Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
We would welcome someone to the team who wishes to:
- take ownership of the quality of code powering the product
- take an active role in the definition and evolution of best industry practices and procedures
- design, develop and test the core product software and databases to ensure strong optimization and functionality
- contribute in all phases of the development lifecycle
- support others to succeed and shine in a supportive team culture
Your application will require you to have:
- 4+ years experience in building consumer products
- experience of leading a team of 3 or more full stack developers
- experience in working with AGILE methodology
- experience deploying softwares to cloud providers such as GCP, AWS
- good knowledge of databases and query optimisations
- experience with MongoDB, Express JS, React JS, Node JS, TypeScript
- experience with caching implementation using Redis
- experience with Elastic Search will be an added advantage
- MongoDB for database(NoSQL)
- React JS for web front end(TypeScript)
- Express JS and Node JS for web servers
- AWS is our cloud provider
- Redis for caching
You should work with us because:
- we’re a profitable company and have been for the last few years (sounds weird but we're very proud of this!)
- we're a relaxed and diverse group of people who don’t take themselves too seriously
- we're creative and want to change the world while we're at it (yes we do!)
- our products have an international demand and our partners are around the globe
- we love to travel and will ask you to regularly take time off to refresh
PythonRequirements:
- Overall 3 to 5 years of experience in designing and implementing complex large scale Software.
- Good in Python is must.
- Experience in Apache Spark, Scala, Java and Delta Lake
- Experience in designing and implementing templated ETL/ELT data pipelines
- Expert level experience in Data Pipeline Orchestrationusing Apache Airflow for large scale production deployment
- Experience in visualizing data from various tasks in the data pipeline using Apache Zeppelin/Plotly or any other visualization library.
- Log management and log monitoring using ELK/Grafana
- Git Hub Integration
Technology Stack: Apache Spark, Apache Airflow, Python, AWS, EC2, S3, Kubernetes, ELK, Grafana , Apache Arrow, Java
Data Science
R ProgrammingPython
Machine Learning (ML)- Extract and present valuable information from data
- Understand business requirements and generate insights
- Build mathematical models, validate and work with them
- Explain complex topics tailored to the audience
- Validate and follow up on results
- Work with large and complex data sets
- Establish priorities with clear goals and responsibilities to achieve a high level of performance.
- Work in an agile and iterative manner on solving problems
- Evaluate different options proactively and the ability to solve problems in an innovative way. Develop new solutions or combine existing methods to create new approaches.
- Good understanding of Digital & analytics
- Strong communication skills, orally and in writing
Job Overview:
As a Data Scientist, you will work in collaboration with our business and engineering people, on creating value from data. Often the work requires solving complex problems by turning vast amounts of data into business insights through advanced analytics, modeling, and machine learning. You have a strong foundation in analytics, mathematical modeling, computer science, and math - coupled with a strong business sense. You proactively fetch information from various sources and analyze it for better understanding of how the business performs. Furthermore, you model and build AI tools that automate certain processes within the company. The solutions produced will be implemented to impact business results.
Primary Responsibilities:
- Develop an understanding of business obstacles, create solutions based on advanced analytics and draw implications for model development
- Combine, explore, and draw insights from data. Often large and complex data assets from different parts of the business.
- Design and build explorative, predictive- or prescriptive models, utilizing optimization, simulation, and machine learning techniques
- Prototype and pilot new solutions and be a part of the aim of ‘productizing’ those valuable solutions that can have an impact at a global scale
- Guides and coaches other chapter colleagues to help solve data/technical problems at an operational level, and in methodologies to help improve development processes
- Identifies and interprets trends and patterns in complex data sets to enable the business to make data-driven decisions
Github
Selenium
Mobile testing
Website testing
Send your resume to support itgyani.com if you are interested in applying for this position.
NodeJS (Node.js)MongoDB
AngularJS (1.x)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon