Business Development Manager

Sal: Upto 30LPA+ESOPs

Location: Bangalore and Mumbai

Hybrid work mode

EXP: 3-6y

Roles & Responsibilities

Cashflo, true to its name, is on a mission to unlock $100+ billion of trapped working capital in

the economy by creating India’s largest marketplace for invoice discounting to solve the

day-to-day cashflow problems faced by businesses. Founded by ex-BCG and ISB / IIM

alumni, and backed by General Catalysts and Elevation Capital, Cashflo helps democratize

access to credit in a fair and transparent manner.

Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win

ecosystem for Buyers, suppliers and financiers through its unique platform model. Cashflo

shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company

has raised over Rs. 15,000 Crores in the market till date, for over 200 corporate clients.

Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans

serving as the advisory board. We bring to the table deep insights in the SME lending space,

based on 100+ years of combined experience in Financial Services. We are a team of

passionate problem solvers and big thinkers and are looking for like-minded people to join

our team.

We are looking for someone who loves a challenge, is ambitious, super tenacious and

persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a

knack for understanding customer needs, and loves to get sh*t done! If you check these

boxes - we want to talk to you!

The opportunity:

-Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make

a tangible difference to the small business landscape in India

-Join a high performance, dynamic and collaborative work environment that throws new

challenges on a daily basis

-Be part of the early founding team and be directly responsible for driving the company's

success

Key Responsibilities

-As an early team member, you will get a chance to set the foundations of our engineering

culture. You will help articulate our engineering principles and help set the long-term

roadmap.

-Making decisions on the evolution of Cashflo's technical architecture

-Building new features end to end, from talking to customers to writing code

Our Ideal Candidate Will Have

● 3+ years of full-time software engineering experience

● Experience building scalable backend platforms (you've owned & built features from start

to

finish before)

● Thorough knowledge of SDLC

● Extensive knowledge of any of Python, Go, NodeJS

● Expertise on any RDBMS or NoSQL databases

● Understanding of messaging systems like RabbitMQ, Kafka and protocols

● Understands CI/CD pipelines

● Exposure to cloud providers like AWS, GCP or Azure

● Seen extensive scale and understands the evolutionary technical challenges

About You

-Product-minded. You have a sense for great user experience and feel for when something

is off. You love understanding customer pain points and solving for them.

-Get a lot done. You enjoy all aspects of building a product and are comfortable moving

across the stack when necessary. You problem solve independently and enjoy figuring stuff

out.

-High conviction. When you commit to something, you're in all the way. You're opinionated,

but you know when to disagree and commit. Mediocrity is the worst of all possible outcomes.

What’s in it for you

● Gain exposure to the Fintech space - one of the largest and fastest growing markets in

India

and globally

● Shape India’s B2B Payments landscape through cutting edge technology innovation

● Be directly responsible for driving company’s success

● Join a high performance, dynamic and collaborative work environment that throws new

challenges on a daily basis

● Fast track your career with trainings, mentoring, growth opportunities on both IC and

management track

● Work-life balance and fun team events

What You'll Do:

• You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
• You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
• Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

What Makes You A Great Fit :

• Hands-on experience with HTML, CSS frameworks, and JavaScript
• Must have an excellent understanding of the browser DOM.
• Firm grasp of lexical scoping, closures, and OO JavaScript.
• Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
• Proficient with debugging and testing tools to troubleshoot and optimize the UI.
• Understanding of frontend security best practices and XSS, CSRF, e

Position Snapshot

Role: Graphic Designer 

Employment Type: Full Time

Location: On-Site  (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR-18000 INR

Who We Are 

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Overview 

We are seeking a talented and passionate Graphic Designer to join our company. As a Graphic Designer, you will play a vital role in creating visually compelling designs that effectively communicate our brand and mission to our target audience. You will have the opportunity to contribute to projects that promote sustainability, social responsibility, recycling waste and positive environmental impact. 

Job Requirements

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. 
• Proven experience as a Graphic Designer, with a strong portfolio showcasing a diverse range of design projects, is a plus.
• Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) preferred.
• Familiarity with sustainable development concepts and a passion for environmental and social causes.
• Ability to think creatively and translate ideas into visually compelling designs.
• Strong communication and collaboration skills to work effectively in a cross-functional team environment. 
• Excellent time management and organizational skills, with the ability to handle multiple projects simultaneously.
• Attention to detail and a commitment to delivering high-quality designs

Job Responsibilities

• Develop and design visually appealing graphics, illustrations, and layouts for both print and digital platforms, including websites, social media, marketing materials, presentations, and other collateral.
• Collaborate closely with the marketing team to conceptualize and create engaging and impactful visual content that aligns with our brand guidelines and messaging.
• Generate innovative design concepts that effectively convey complex sustainability and environmental messages to a diverse audience.
• Maintain a deep understanding of sustainable development principles and industry trends to ensure the integration of relevant concepts into design projects.
• Ensure consistency and high-quality standards in all design deliverables, paying attention to detail, typography, color palettes, and imagery.
• Work closely with cross-functional teams to gather requirements, understand project objectives, and incorporate feedback into design iterations.
• Manage multiple design projects simultaneously, prioritizing tasks and meeting deadlines while maintaining exceptional design standards.
• Stay up-to-date with emerging design tools, software, and techniques, recommending and implementing new tools to enhance design processes.
• Reviewing final layouts and suggesting improvements when necessary.

Join our dynamic team and contribute your design skills to make a positive impact on sustainable development initiatives. To apply, please submit your resume, portfolio, and a cover letter outlining your interest and relevant experience in graphic design for sustainability. 

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

passion for building and delivering great software with a strong sense of ownership.

• 4+ years of experience in building web applications using React, Node.js, GraphQL integrations with NoSQL or relational database systems.
• Working experience in building and deployment applications on AWS platform a plus.
• Working experience on docker and microservice a plus.
• Strong experience with Build and Release, Agile processes and Estimation/Planning
• Must have strong debugging and troubleshooting skills, with solid understanding of logging and exception handling. 

• Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. 
• Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
• Work with external third parties to assess partnerships opportunities
• Run beta and pilot programs with early-stage products and samples
• Be an expert with respect to the competition
• Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
• Build, manage and retain team of high performing product managers
  
  

      Requirements:

• At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
• Great people skills paired with a high level of assertiveness and very good communication
• Strong analytical, strategic and coordinating skills
• Sound knowledge and understanding of the current trends in lending business and technology
• Engineering training with additional training in business administration is a big plus
• Experience in Fintech technologies is an added advantage