HR EXECUTIVE

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Lead the development of advanced quantitative trading models and mentor junior engineers.

Minimum Qualification: Bachelor's or Master's degree in any field, provided the course includes Mathematics or Economics as a subject.

Experience: 4+ years of professional experience in any field, with a strong foundation in Mathematics or Economics.

Locations: London, New York, Mumbai, Hyderabad

How to Apply:

- Login to tacoi.paromint.com.

- Navigate to your Profile.

- Copy your wallet public address from the app.

- Include your wallet public address.

- Mention the job code SQE002.

- Attach your resume to the email.

Note: Candidates will be selected for interview based on their hedging ability, especially in options and commodity derivatives on tacoi.paromint.com.

• Participate in the design of the solution based on business requirements gathered
• and analyzed by analysts
• Develop new features for mobile/web applications
• Build reusable code and libraries across platforms
• Optimize applications in terms of scalability and stability
• Use the best coding standards and practices, to assure the quality of the code
• Perform development testing
• Collaborate with other team members and stakeholders

• 4+ years of experience in Frontend Development
• Angular 6 and Above
• REST API
• Typescript , HTML, CSS ,JavaScript
• React Native
• Having experience in both Mobile/Web development

• Bachelors in Engineering, Computer Science or in similar areas
• Minimum of 4+ years work experience in creating front-end (mobile/web)
• applications, using Angular 6+, Typescript, JavaScript and React Native
• Experience with HTML, CSS and Bootstrap.
• Experience with Agile (SCRUM) methodologies
• Experience with Unit Testing and TDD
• Experience with REST based APIs
• Knowledge of iOS or Android development is a plus
• Excellent capacity to work autonomously or integrated in a team
• Excellent problem-solving and analytical skills
• Proactivity and ability to adapt in a context in which priorities often change
• Developed sense of responsibility, oriented to customer solutions and associated
• improvements
• Fluent in English - written and spoken (mandatory)

What you'll need...

• Highly experienced using AngularJS , NodeJS
• Good understanding of web markup, including HTML5, CSS3, Javascript
• Strong understanding of CSS pre-processing platforms, such as LESS and SASS.
• A solid understanding of cross-browser/platform issues and code solutions
• Proficient understanding of code versioning tools, such as GIT
• An excellent ability to convert PSD/Sketch mockups into interactive digital experiences

Bonus points for...

• eCommerce development experience Magento,
• Understanding of conversion rate optimization or data-driven product development (analytics, a/b testing, etc.)
• Experience developing with prototype frameworks (Bootstrap, Foundation, etc.)
• Experience integrating dynamic content solutions with AJAX or API Services

Experience in Cloud and Serverless

• Knowledge of version control systems (GitHub etc.)

Full Stack Developer at Roarke will be responsible for building scalable software applications and is comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.  He/she is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for application design features, among other duties

Responsibilities:

• Interface with technical team to determine reporting requirements of a given project
• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Required Skills:

• Knowledge of essential front-end technologies like HTML, CSS, JavaScript
• At least one server-side programming language like Java, Python, PHP, Ruby, etc.
• Database management and caching mechanism
• Server and configuration management
• Version control systems like GitHub, GitLab, BeanStalk
• Basic UI/UX design
• Project management skills
• Security awareness
• The agile development approach to carry out the vision with multidisciplinary tasks without any hurry or disturbance.
• Generate an MVP (minimum viable product)
• Problem Solving Skills for you will be expected to be the go-to person during any technical difficulty while creating an application.

Desired Skills:

• Good communication and problem-solving skills.
• Project management skills.
• Problem-solving skills
• Focus on customer satisfaction

Required Experience:

• >4 years’ experience developing mobile and web applications

Required Education:

• A Bachelor’s degree in Computer Science or a related field

• Strong professional experience in programming primarily around C#, SQL Server. 
• Focus on MVC, Jquery. 
• Strong experience in Design Patterns, Multithreading, OOPS concept. 
• Strong debugging skills.  
• Strong database programming skills.  
• Experience with JavaScript, jQuery, and other related front-end web technologies.  
• Should have strong HTML, CSS & UI Development knowledge. 
• Passionate about building high-quality systems with software implementation best practices. 
• Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory). 
• Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core. 

Job Summary
Profile : Content Writer

Exp: 2-6 yrs

Job Responsibilities
Develop highly effective original and SEO targeted contents.

Write blog and articles for our products and services.
Write scripts for video contents.
Write convincing answers on "Quora" related to our products and services.

Write copies for social media marketing.

Write "how to" articles / blog postings.
Write press releases related to our products and services.
Promote the company's products through social media channels using unique writing skills.
Collaborate with technical team to develop content plans.
Brain storming, writing and producing high quality content on a regular basis.

Job Skills

Impeccable communication skills, especially in writing. Ability to write clear, concise and correct English with a persuasive spin.
Must possess a good understanding of technology related products and services.

Should have the basic understanding of Keyword relevancy and keyword density and should also be familiar with Keyword placement and other SEO best practices.Quora answers and articles according to the requirements.
Should possess flexible writing style to address multiple target audiences.

Notice Period - 15 days - 1 Month

Location - Pune

• 6+ years of relevant experience in DB2 LUW Administration
• Good experience with
  • Performance tuning and troubleshooting
  • High availability solutions HACMP, TSA, MSCS Cluster
  • Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
  • Data replication, Q-replication & CDC
  • Implementing DB2 key features
  • Desirable experience with Db2 Pure scale
• Experience with tools i.e. ITM, Nagios, Service Now
• Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
• Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
• Experience with use of problem and change management tools