Business Development Manager

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing sales through calls, emails, and virtual meetings. You will play a key role in driving revenue growth and enhancing customer satisfaction.

Key Responsibilities

• Identify and qualify new sales opportunities through inbound and outbound calls, emails and digital channels.
• Understand customer needs and recommend suitable products or services.
• Deliver compelling sales presentations and product demonstrations remotely.
• Maintain and update customer records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Follow up on leads and ensure timely conversion.
• Collaborate with marketing and field sales teams to optimize lead generation strategies.
• Handle customer objections effectively and negotiate deals.
• Prepare sales reports and provide regular pipeline updates to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport with customers.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work in a fast-paced, target-driven environment.

Preferred Attributes

• Self-motivated and highly organized.
• Strong problem-solving skills.
• Positive attitude with a customer-first mindset.
• Team player with the ability to work independently.

What We Offer

• Competitive salary + performance incentives.
• Career growth opportunities.
• Supportive and collaborative work environment

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in React/Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.

• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.

• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.

• Write reusable, testable, and efficient code following best practices and coding standards.

• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.

• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.

• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.

• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.

• Contribute to the continuous improvement of development processes, tools, and methodologies.

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

• The primary focus is to bring new business from new and existing clients.
• Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
• Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
• Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
• The candidate should:
• Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
• Cold calling and Market research to locate the potential Vendors/Clients.
• Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 
• Expertise generating new business for IT Staff Augmentation Services.
• Excellent interpersonal, rapport-building and negotiation skills.
• Expert in Delivery Management / Client Servicing.

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

• 0-3 years of experience as BDE/BDM in US Staffing.
• In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
• Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
  
  

Benefits:

• Employee friendly Corporate Work culture 
• Excellent Salary structure
• Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
• Best in class infrastructure 
• In-House Meals are available.

Essential Criteria:-

• You'll help shape the product by leading the overall design and development of the technical solution
• Designing and developing user interfaces using React best practices,
• Developing Front end application code and unit tests in React along with Service Layer
• Shine with engineering excellence by developing test infrastructures, writing documentation, ensuring high performance, and following an agile development methodology
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Research on new frameworks for improving the architecture
• Ensure development best practices are followed (Clean Code, Clean Architecture, code reviews)
• Actively communicate with the stakeholder and team

Desired Profile of the candidate

• Proficiency with ReactJS and its libraries
• Good to have Node experience Proficiency with ReactJS and its libraries
• Good to have Node experience
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt.

PRIMARY ROLE:

The Senior Associate - Business Development will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

WHAT YOU'LL DO: 

·      Develop a growth strategy focused both on financial gain and customer satisfaction

·      Conduct research to identify new markets and customer needs

·      Arrange business meetings with prospective clients

·      Promote the company’s products/services addressing or predicting clients’ objectives

·      Prepare sales contracts ensuring adherence to law-established rules and guidelines

·      Keep records of sales, revenue, invoices etc.

·      Provide trustworthy feedback and after-sales support

·      Build long-term relationships with new and existing customers

·      Develop entry level staff into valuable salespeople

WHAT WE ARE LOOKING FOR:

·      Experience with lead generation and prospect management in the field of HR Services.

·      Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers

·      Persuasive and goal-oriented

·      Possesses an energetic, outgoing, and friendly demeanour

·      Able to professionally and confidently communicate with C-Level Executives

·      Bachelor’s degree or equivalent

·      1+ years of cold calling experience; previous experience in inside sales, or related sales experience; knowledge of sales process from initiation to close

·      Excellent analytical and time-management skills

·      Demonstrated and proven sales results

·      Ability to work independently or as an active member of a team