Business Development Manager

Job Title: IT Sales Executive (0–5 Years Experience)

Location: Delhi NCR (or as applicable)

Employment Type: Full-Time

Experience Required: 0–5 Years

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About the Company

We are a fast-growing IT solutions provider delivering cutting-edge services across Cyber Security, Cloud Computing, IT Infrastructure, Networking, and Data Center solutions. Our offerings include cloud services (Azure, AWS, GCP), cybersecurity solutions, backup & disaster recovery, networking, virtualization, and enterprise IT support.

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Role Overview

We are looking for a dynamic and result-oriented IT Sales Executive who will be responsible for generating leads, driving sales, and supporting presales activities for IT services and infrastructure solutions. The ideal candidate should have strong communication skills and a basic understanding of IT products and services.

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Key Responsibilities

Sales & Lead Generation

• Identify and generate new business opportunities through cold calling, email campaigns, networking, and social platforms

• Build and maintain a strong sales pipeline

• Develop relationships with clients across SMBs and enterprises

Client Engagement

• Understand client requirements and propose suitable IT solutions

• Conduct product/service presentations and demos

• Coordinate with technical teams for solution alignment

Presales Activities

• Prepare proposals, RFP/RFQ responses, and commercial quotations

• Assist in solution design discussions with internal teams

• Follow up on proposals and close deals

Account Management

• Maintain long-term relationships with existing customers

• Identify upselling and cross-selling opportunities

• Ensure high customer satisfaction and retention

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Key Skills Required

• Strong verbal and written communication skills

• Basic to intermediate knowledge of:

◦ IT Infrastructure (Servers, Storage, Networking)

◦ Cloud Platforms (Azure, AWS, GCP)

◦ Cybersecurity solutions (Firewalls, EDR/XDR, SOC, etc.)

• Understanding of IT services such as:

◦ Cloud migration & hosting

◦ Data center solutions

◦ Backup & disaster recovery

◦ Managed IT services

• Ability to handle presales documentation (proposals, presentations, costing)

• Strong negotiation and interpersonal skills

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Qualifications

• Bachelor’s degree in B.Tech / BCA / BBA / MBA (preferred)

• Freshers with strong communication skills and interest in IT sales can also apply

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Desired Candidate Profile

• Self-motivated and target-driven

• Ability to understand technical concepts and translate them into business value

• Willingness to learn new technologies and IT trends

• Ability to work independently and in a team

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What We Offer

• Competitive salary + attractive incentives

• Exposure to enterprise IT solutions and latest technologies

• Learning and growth opportunities in IT sales and presales

• Collaborative and growth-oriented work environment

Position: Consultant (Sales) – International Education & Immigration

We are seeking a motivated and client-focused Consultant (Sales) to guide individuals interested in studying or migrating abroad. This role blends advisory expertise with sales accountability, ensuring clients receive accurate guidance while meeting enrollment and revenue goals.

Key Responsibilities:

• Evaluate client profiles including education, work experience, finances, and long-term objectives
• Advise on suitable study destinations, institutions, programs, visa categories, and migration pathways
• Present tailored solutions aligned with eligibility and career goals
• Convert inquiries into confirmed enrollments through structured follow-ups
• Explain admission criteria, visa requirements, documentation, timelines, and fees clearly
• Assist with application preparation, document checks, submissions, and acceptance stages
• Coordinate with admissions, compliance, and visa teams for smooth case processing
• Maintain detailed and accurate records in CRM systems
• Achieve monthly and quarterly sales and enrollment targets
• Stay updated on global education trends, policy changes, and intake cycles

Requirements:

• Bachelor’s degree in Business, Education, or related field
• Experience in counseling, immigration, or sales preferred
• Strong communication, negotiation, and interpersonal skills
• Detail-oriented, ethical, and target-driven
• Proficient in MS Office and CRM tools

We are seeking a highly motivated and results-driven Telesales Executive to join our team in Delhi. This is a full-time office-based role.

Key Responsibilities:

• Make outbound calls to potential customers to promote products/services.
• Generate leads and follow up on existing inquiries.
• Achieve daily/weekly/monthly sales targets.
• Handle customer queries and resolve issues promptly.

Requirements:

• 1-3 years of experience in telesales or a similar sales role.
• Excellent verbal communication skills in English and Hindi.
• Basic computer knowledge (MS Excel, CRM tools preferred).
• Only females are preferred.
• Graduation is mandatory.

1) Vendor Sourcing - Pre-Qualification and Evaluation process

2) Working knowledge of ERP / SAP

3) Should have techno-commercial knowledge on the following packages/items :-

   a) Low Side Electrical Package including direct procurement of high side Electrical items (DG, Transformer, Panels etc)

   b) Low side HVAC packages including direct procurement of high side HVAC items (Chillers, AHU, Pumps, Cooling Tower)

   c) Fire Fighting & Plumbing Packages

   d) Low Voltage (ELV) Packages like FA/PA/Access Control/BMS/Security, IT Packages

4) Heading techno-commercial negotiations

5) Preparation of various MIS, Reports and Other Strategic Procurement Documents

6) Management Of pan India Procurement activities

7) Responsible for drafting, review and finalization of agreements with Suppliers , Employers , Consulting agencies , Main Contract Agreements , Sub contractor agreements etc that are related to Engineering Projects & having good drafting skills.

8) Structuring the contracts, managing the contracts, their administration, remediation and compliance.

9) Post Award Contract Management : Rate Analysis, Settlement of claims by vendors etc.

10) Working knowledge about Arbitration Act and the Complying procedures of the same & having worked in full life cycle of an Arbitrations shall be an advantage.

11) Working knowledge about various conditions of Contract will be an added advantage.

12) Knowledge about terms & Conditions of Work orders.

Responsibilities:

· Develop and execute test plans and test cases for mobile and web applications.

· Perform functional, UI, performance, and security testing.

· Identify and report bugs, and track them through the resolution process.

· Collaborate with developers to ensure that issues are resolved effectively.

· Ensure the quality of the applications meets the required standards.

· Create detailed bug reports with clear steps to reproduce.

· Stay up-to-date with testing methodologies and best practices.

· Contribute to the continuous improvement of the QA process.

Qualifications:

· 2+ years of experience in software testing.

· Strong understanding of software testing methodologies and principles.

· Experience in testing mobile applications (Android and iOS).

· Excellent bug reporting and communication skills.

· Ability to work independently and as part of a team.

· Familiarity with bug tracking tools (e.g., Jira, Trello).

· Experience with API testing (e.g., Postman) is a plus.

· Experience in the healthcare domain is a plus.

About Us:

We are a Napkin to a Product Market Fit Studio and work together with our customers in the journey of "an idea to the first product version". Most of our customers are Corporate Innovation Hubs and Early Stage Organizations.

Here are a couple of things about us that may interest you:

1. Fast growing: We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). What this means for you is a great career growth opportunity

2. Successful track record: Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack and NetWeaver BPM), an early engineering team of Zoho (a leading billion $ SaaS player) & some Private Equity experience. Some of our past colleagues from these companies went on to become CTOs (Redbus) and founded companies (one of them founded and then exited to Apple). We are profitable and what that means for you is long-term opportunities to generate wealth

3. Current success: Marquee customers (including the venture capital division of a large conglomerate) along with some exciting startups that are part of our clientele. We work on building MVP products. What this means for you is cutting-edge technology learning opportunities

4. Top Class peer group: We have a talented set of folks primarily focused on solving cool and exciting problems

5. Top-Class Learning & Development Programs: We run our entire L&D programs.

Must Haves:

• Minimum 4-9 years of design experience

• At least three years of experience working on digital products which include creating highly-detailed annotated wireframes, user flows, process flows and high-fidelity screens

• Worked on Information Architecture, Interaction Design and Product Design

• Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications and mobile applications Can establish and run a good design process (exploratory and evaluative research, sprints, reviews etc.)

• Are comfortable with and interested in actively designing the product by himself/herself

• Familiarity and experience with standard design, prototyping, and user research tools, such as Figma, Miro, and Sketch.

• Strong written and verbal communication skills

• Are deeply empathetic to customers and users and understand how the business works

• Design systems experience is an added advantage

Responsibilities:

• Clear understanding of the critical characteristics of the intended user population

• Understanding of the users' current jobs and tasks, underlying goals, and mental models of their work process and products

• Understanding of platform-specific nomenclature

• The ability to sketch and generate big-picture ideas for early-stage UX work

• Experience developing rapid prototypes

• Design test case scenarios

• Collate feedback from users for further improvement

Responsibilities :

·      You will manage a team of backend engineers to deliver a valuable and delightful product for our users.

·      You will be responsible for liaising with external stakeholders such as product, acquisition and retention teams to come up with a charter for a certain vertical(game), and then execute on it. You will be responsible for the evolution of an already bleeding-edge tech stack and keep it current.

·      You will be responsible for setting the correct set of processes in engineering that help you get very high efficiency in the organisation.

·      You will be required to make decisions quickly, and work under strict timelines.

·      You would need to demonstrate an ability to stay objective while creating an appropriate decision-making framework for the entire organisation.

·      You will believe in measure-ability of the success of the tech stack and processes adopted.

Requirements:

·      B.E/MS in Computer Science or equivalent

·      10+ years or more of progressive software technology experience with at least 3 years in management role.

·      Completely hands on with technology and architecture. Start-up experience is a huge plus.

·      Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies

·      Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership

·      Provide thought leadership to setup and manage processes.

·      Ability to work in a very agile, fast-paced environment with changing requirements.

·      Ability to work efficiently in an entrepreneurial and in a start-up environment

·      A good understanding of Java/Spring/Akka, Javascript or Golang.

·      Hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc. is a big plus.

·      Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.

·      Ability to build a product end-to-end with the help of multiple engineering teams.

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 32 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Must Have Skills: Digital products, Industry 4.0, RFP, Agile

WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:

• Should have experience in Supply chain/Data analytics/IOT domains.

• Must have experience as a consultant in one or more of the following domains: manufacturing, light engineering industry, heavy engineering, automotive, chemical, food & beverages, consumer goods, agriculture.

• Good experience in implementing IoT use cases across Edge and Cloud by leveraging standard out of the box platforms or creating bespoke solutions.

• Candidate should be fluent in agile delivery model with experience in working with any of the agile product management tool, preferably JIRA.

• Ability to create an understanding of customer business and customer value chain to identify the AS-IS process and digital gaps and create a TO-BE process.

• Must have experience in creating digital products / software / digital platforms.

• Must have experience in conducting customer workshops and ability to engage with them to elicit their business requirements and product requirements.

• Must have experience as a product owner especially in – creating and championing customer and product vision, identifying and documenting customer needs, managing the product backlog, prioritizing the requirements, planning and creating roadmaps for MVP.

• Should have experience of creating responses to customer RFP and RFI proposals.

• Must have ability to make and effectively communicate decisions. The candidate should know how to disagree, how to address opposition/rejection, how to navigate the conflicts in multi stakeholder requirement and how to build consensus.

• Must have excellent written and verbal communication skills and demonstrated ability to work with a global team.

WHAT ARE YOUR RESPONSIBILITIES:

• Ensuring short term and long-term success of the account

• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings

• Interacting with other Center of Competence (CoE) architects and teams, and providing solutions from a software perspective

• Analyzing applications, both pre-production and post-production

• Participating in process studies or pre-sales process of responding to RFI, RFPs and proposals

• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs

• Quickly understanding the business issues and data challenges of client’s organization and industry

• Providing expertise on the systems capabilities/limitations as it relates to business goals

• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects

• Driving the implementation of technology and process solutions from concept to completion

• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle

• Good understanding of clients’ accounts, client database and business projects

• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases

• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation

• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker

• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case

• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

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