Onboarding Specialist

Designation – Project Coordinator

Work Location – Ahmedabad (WFO)

Responsibilities:

Support the project manager with end-to-end project management activities.

Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker, communication plan, stakeholder mapping, MOM, and weekly reports.

Standardize processes and define templates for project deliverables. Prepare reports and dashboards.

Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.

Manage document onboarding and off boarding processes.

Required Skills:

1 to 2 years of professional experience in the IT industry.

Good understanding of SDLC phases, knowledge of project management methodologies and models (Waterfall and Agile).

Hands-on experience with project management tools such as Jira, Asana, etc.

Excellent communication skills (both written and verbal).

Attention to detail, negotiation skills, critical thinking, and task management.

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Sales Lead Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid) Company: JNJ Technologies & Services Location: Vijayawada, Hyderabad Language: English & Hindi Salary: 5 LPA to 6 LPA 

Invesco is seeking a skilled React.js Developer with a strong background in data analytics to join our team. The Engineer within the Enterprise Risk function will manage complex data engineering, analysis, and programming tasks in support of the execution of the Enterprise Risk and Internal Audit activities and projects as defined by the Enterprise Risk Analytics leadership team. The Engineer will manage and streamline data extraction, transformation, and load processes, design use cases, analyze data, and apply creativity and data science techniques to deliver effective and efficient solutions enabling greater risk intelligence and insights.

Key Responsibilities / Duties:

• Acquire, transform, and manage data supporting risk and control-related activities
• Design, build, and maintain data analytics and data science tools supporting individual tasks and projects.
• Maintain programming code, software packages, and databases to support ongoing analytics activities.
• Exercise judgment in determining the application of data analytics for business processes, including the identification and location of data sources.
• Actively discover data analytics capabilities within the firm and leverage such capabilities where possible.
• Introduce new data analytics-related tools and technologies to business partners and consumers.
• Support business partners, data analysts, consumers’ understanding of product logic and related system processes
• Share learnings and alternative techniques with other Engineers and Data Analysts.
• Perform other duties and special projects as assigned by the Enterprise Risk Analytics leadership team and other leaders across Enterprise Risk and Internal Audit.
• Actively contribute to developing a culture of innovation within the department and risk and control awareness throughout the organization.
• Keep Head of Data Science & Engineering and departmental leadership informed of activities.
  
  

Work Experience / Knowledge:

• Minimum 5 years of experience in data analysis, data management, software development or data-related risk management roles; previous experience in programming will be considered.
• Experience within the financial services sector preferred
  
  

Skills / Other Personal Attributes Required:

• Proactive problem solver with the ability to identify, design, and deliver solutions based on high level objectives and detailed requirements. Thoroughly identify and investigate issues and determine the appropriate course of action
• Excellent in code development supporting data analytics and visualization, preferably programming languages and libraries such as JavaScript, R, Python, NextUI, ReactUI, Shiny, Streamlit, Plotly and D3.js
• Excellent with data extraction, transformation, and load processes (ETL), structured query language (SQL), and database management. 
• Strong self-learner to continuously develop new technical capabilities to become more efficient and productive
• Experience using end user data analytics software such as Tableau, PowerBI, SAS, and Excel a plus
• Proficient with various disciplines of data science, such as machine learning, natural language processing and network science
• Experience with end-to-end implementation of web applications on AWS, including using services such as EC2, EKS, RDS, ALB, Route53 and Airflow a plus
• Self-starter and motivated; must be able to work without frequent direct supervision
• Proficient with Microsoft Office applications (Teams, Outlook, MS Word, Excel, PowerPoint etc.)
• Excellent analytical and problem-solving skills
• Strong project management and administrative skills
• Strong written and verbal communication skills (English)
• Results-oriented and comfortable as an individual contributor on specific assignments
• Ability to handle confidential information and communicate clearly with individuals at a wide range of levels on sensitive matters
• Demonstrated ability to work in a diverse, cross-functional, and international environment
• Adaptable and comfortable with changing environment
• Demonstrates high professional ethics
  
  

Formal Education:

• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Mathematics, Statistics, Data Science, or Statistics preferred. Other technology or quantitative finance-related degrees considered depending upon relevant experience
• MBA, Master’s degree in Information Systems, Computer Science, Mathematics, Statistics, Data Science, or Finance a plus
  
  

License / Registration / Certification:

• Professional data science, analytics, business intelligence, visualization, and/or development designation (e.g., CAP, CBIP, or other relevant product-specific certificates) or actively pursuing the completion of such designation preferred
• Other certifications considered depending on domain and relevant experience
  
  

Working Conditions:

Potential for up to 10% domestic and international travel

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

We are building for the future of work by changing the way the world looks at information and data paradigms. The Meaning Engine by India-based Needle Innovision enables building solutions by processing meaningful data out of anything stored anywhere - structured, unstructured data types, distributed, at scale and more. 

In our quest to do more, we are looking for an exceptionally creative, and technically brilliant Lead React Engineer to join us in a hybrid setting from New Delhi. For us 2 key green flags (read as must-haves) are 

🟢 A need to evolve complete solutions with visibility of end to end modules and not just work on tasks in the next leg of their careers. Basically the excitement to architect.

🟢 Preparedness to move into enterprise-ready environments but as part of a smaller team, so more responsibility to deliver + lead.

This could be an awesome launching pad for someone who enjoys working towards big-picture goals, has a keen interest in leadership, and is excited about aesthetic and useful products, Our teams are sustained on values of care and we offer a generous number of vacation days, the opportunity to craft your calendar with flexible schedules and very soon an insurance plan for you and your loved ones. We offer a starting salary range of 11-15LPA.

What you will do: 

• Work with the product team to understand project requirements.
• Perform technical documentation – Designing architecture, flow diagrams, documenting technical implementation approaches and pseudocode.
• Develop and implement pixel-perfect and highly-responsive user interface components using React.js & ReactNative concepts.
• Oversee development process compliance and CI activities.
• Set and evolve standards and best practices for our application development team
• Guide/Mentor junior developers and empower them on React and related trends.

What you will bring: 

• Today - has a portfolio of beautiful engineered frontend UI. At least some of which they can show us. (🟢 #3)
• Can articulate at least one reason of switch which does not only say growth etc but growth's metric (🟢 #4)
• 3 years minimum detail-oriented experience as a Senior Web Developer creating React.js based solutions and expert-level knowledge of ReactJS, ReactNative ecosystem and ES6.
• Demonstrated experience in B2B application development for large enterprises.
• Ability to review specifications documents and provide technical inputs on successfully implementing business solutions.
• Proficient understanding of build tools and code versioning tools, such as Git/SVN.
• Experience using async RESTful services, CSS preprocessors, bundlers and associated libraries, as well as working knowledge of isomorphic React.

As a Lead React Engineer, you would be expected to understand business requirements, represent Needle to external stakeholders, and have experience in working in agile teams.

If leading a squad that implements real-world impacting digital transformation at the intersection of data science and AI excites you and if our awesome bite-sized team inspires you to be a part of our quest, we think you could be the one to help build the impact, we are looking to building here. 

• Take the microservices architecture to the next level of scalability, efficiency, observability, and availability. 
• Build, deploy & run multi-homed systems that work in multiple regions and cloud providers. 
• Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile. 
• Optimize algorithms which influence personalization, fulfillment/allocation, pricing, maps & routing, fleet positioning, payments, fraud prevention etc 
• Create platforms, reusable libraries, and utilities wherever applicable 
• Write high-quality code that is modular, functional and testable; Establish the best coding practices 
• Formally mentor junior engineers on design, coding, and troubleshooting 
• Troubleshoot issues effectively in a distributed architecture 
• Communicate, collaborate and work effectively in a global environment 
• Operationalize releases by partnering with Tech operations on capacity planning and operability of the product

Experience:

• of years  - 10+ years
• Type of experience - software design, development & architecture
• Experience in Product companies working on Internet-scale applications is preferred 
• Contribution to open-source software, tech blogs, talking at tech conferences, etc. 

Educational Qualifications:

○  Must have - Bachelor’s or Master’s degree in Engineering from premier institutes preferred  

Key competencies:

•  Deep understanding of one or more of Java/Go/Scala/C++. Ability to understand and critique the core library/language constructs. 
• Knowledge of processor, memory, network and storage internals. 
• Deep understanding of distributed systems including fault modeling, concurrency, isolation, consensus etc. 
• Internals of a RDBMS like MySQL 
• Conversant with the internals of systems like Kafka, Cassandra/Scylla, Redis, RocksDB, etc 
• Working knowledge of hosting and network infrastructure (K8s, Envoy, etc) 
• Familiarity with binary serialization protocols like thrift/protobuf/flatbuffers etc 
• Familiar with gRPC, HTTP/2, QUIC, etc. 
• Troubleshooting memory issues, GC tuning, resource leaks etc. 
• Strong problem-solving skills, algorithmic skills and data structures. 
• Productionizing machine learning pipelines using Spark/Flink/TensorFlow etc 

The KRA for the position is as follows:

• Make outbound cold/warm calls to find qualified leads
• Good knowledge of internet search techniques to identify potential clients / partner companies  and update the prospect database
• Follow up on inquiries, engage in intelligent conversations with these inquiries leading to appointments and demo requests with client
• Give Product demo and presentation to client
• Research, prospect and identify large customer opportunities ensuring sufficient numbers in the funnel to ensure target attainment
• Involved in scope-of-work and proof-of-concept study
• Involved in market survey in the EdTech domain
• Involved in competition analysis