Business Development Executive

Responsibilities:

• Designing and implementing fine-tuned production ready data/ML pipelines in Hadoop platform.
• Driving optimization, testing and tooling to improve quality.
• Reviewing and approving high level & amp; detailed design to ensure that the solution delivers to the business needs and aligns to the data & analytics architecture principles and roadmap.
• Understanding business requirements and solution design to develop and implement solutions that adhere to big data architectural guidelines and address business requirements.
• Following proper SDLC (Code review, sprint process).
• Identifying, designing, and implementing internal process improvements: automating manual processes, optimizing data delivery, etc.
• Building robust and scalable data infrastructure (both batch processing and real-time) to support needs from internal and external users.
• Understanding various data security standards and using secure data security tools to apply and adhere to the required data controls for user access in the Hadoop platform.
• Supporting and contributing to development guidelines and standards for data ingestion.
• Working with a data scientist and business analytics team to assist in data ingestion and data related technical issues.
• Designing and documenting the development & deployment flow.

Requirements:

• Experience in developing rest API services using one of the Scala frameworks.
• Ability to troubleshoot and optimize complex queries on the Spark platform
• Expert in building and optimizing ‘big data’ data/ML pipelines, architectures and data sets.
• Knowledge in modelling unstructured to structured data design.
• Experience in Big Data access and storage techniques.
• Experience in doing cost estimation based on the design and development.
• Excellent debugging skills for the technical stack mentioned above which even includes analyzing server logs and application logs.
• Highly organized, self-motivated, proactive, and ability to propose best design solutions.
• Good time management and multitasking skills to work to deadlines by working independently and as a part of a team.

1. Data Engineer

 Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON

Mandatory Requirements  

• Experience in AWS Glue
• Experience in Apache Parquet 
• Proficient in AWS S3 and data lake 
• Knowledge of Snowflake
• Understanding of file-based ingestion best practices.
• Scripting language - Python & pyspark 

CORE RESPONSIBILITIES 

• Create and manage cloud resources in AWS 
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 
• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
• Define process improvement opportunities to optimize data collection, insights and displays.
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 
• Identify and interpret trends and patterns from complex data sets 
• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 
• Key participant in regular Scrum ceremonies with the agile teams  
• Proficient at developing queries, writing reports and presenting findings 
• Mentor junior members and bring best industry practices 

 QUALIFICATIONS 

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 
• Strong background in math, statistics, computer science, data science or related discipline
• Advanced knowledge one of language: Java, Scala, Python, C# 
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  
• Proficient with
• Data mining/programming tools (e.g. SAS, SQL, R, Python)
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
• Data visualization (e.g. Tableau, Looker, MicroStrategy)
• Comfortable learning about and deploying new technologies and tools. 
• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 
• Good written and oral communication skills and ability to present results to non-technical audiences 
• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus:  

• AWS certification
• Spark Streaming 
• Kafka Streaming / Kafka Connect 
• ELK Stack 
• Cassandra / MongoDB 
• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Android Developer at Viha Technosoft

Do you want to work on a mobile app that serves the most trending videos on the internet to millions of users? Do you want to work and participate in building and scaling this mobile application that will enable users to engage on comment threads, submit content and build their profiles? Come and join us.

We are looking for an individual:

•  Problem solver with the ability to think critically and in real world measures
•  A person with a product mindset and ability to think beyond the product
• specs considering the larger implications, both technical and user facing
•  A person who takes ownership of the code's quality and performance (very important).
•  Proactive learner and Explorer

Must have:

•  React Native / Flutter / Kotlin mobile app development experience
•  Strong CS fundamentals OOPS concepts, algorithms, data structures
•  Strong architectural and structuring skills. We take code performance very seriously.
•  Deep knowledge of basic React Native components
•  Ability to write well documented, clean JavaScript code
•  Ensure the performance, quality, and responsiveness of applications on Android and iOS devices
•  Should be able to use test cases to ensure product quality.
•  Working with third party dependencies and debugging dependency conflicts. Knows how to audit a library before using it in the production application.
•  In Depth knowledge of build tools like XCode, Android Studio
•  Knowledge of React Native Lifecycle and publishing cycles on Google and Apple app store.
•  Strong understanding of Git and ES6

Good to have

•  Redux
•  Working knowledge of Swift, Java is a plus.
•  Exposure to Android and Swift Development

Job location : Indore

Salary: As per market standards

Experience : 5-10years

Notice period - Immediate joiner

ROLE SUMMARY:

We are seeking a highly skilled and experienced SDE II .NET Engineer to join our team. As a member of our team, you will work closely with our development team to design, develop and implement software solutions using the .NET framework and related technologies.

QUALIFICATION:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA
• 3 to 6 years of relevant software development experience with .NET technologies and frontend - Angular 2+/React.js
• Hands-on experience in C#, ASP.NET Web APIs, SQL Server Database with Entity Framework
• Hands-on experience with Angular 2+ or React.js
• Hands-on experience with RESTful Web API
• Hands-on experience in LINQ, Asynchronous programming
• Good understanding of OOPS concepts
• Good Knowledge of JavaScript and JavaScript frameworks
• Experience in integrating different 3rd party APIs (eg. Google Maps, Facebook etc.)
• Good knowledge of GIT
• Good to have: Node.Js, MongoDB, Gulp, Webpack, Azure, AWS, Docker

COMPETENCIES:

● Excellent verbal and written communication

● Willingness to learn and develop your skill set

● Works well within a team environment

● Logical thinker with good problem-solving and analytical skills

● Willingness to get to the root of the problem

● Proactive can do and can think the approach to the job

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

1. MAIN JOB ACCOUNTABILITY

• Commissioning of Pumps and Controls in western region

• To work closely with Regional sales team and provide efficient after sales support

1. 2^ND MAIN JOB ACCOUNTABILITY

• Provide timely warranty service support to all customers in the region

• Co ordinate with factory Quality team and give feed back about field failures

1. 3^RD MAIN JOB ACCOUNTABILITY

• To achieve Service delivery targets given for the financial year.

• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

1. 4^TH MAIN ACCOUNTABILITY

• Participate in all the training programs conducted in factory and through online portal

• Train all regional rep engineers for all products and latest upgrades periodically

1. 5^TH MAIN ACCOUNTABILITY

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

• Provide feedback on field failures to all OEM team members for corrective action.

• University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

• 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

• Strong, team-oriented leadership skills with presence and a bias for action.

• Self-directed with ability to work autonomously and collaboratively and a focus on results.

• Ability to communicate in an open and authentic manner in all situations

• Implementing various development, testing, automation tools, and IT infrastructure

• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage

• Incidence management and root cause analysis

• Selecting and deploying appropriate CI/CD tools

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management