Business Development Executive

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Key Responsibilities:

 Identify and engage potential clients through proactive outreach, networking, and

relationship-building.

 Understand client needs and present tailored HKKR Finserv that drive value and meet their

specific goals.

 Conduct product demonstrations and presentations that highlight the benefits of our

Company.

 Negotiate contracts and close deals while ensuring client satisfaction throughout the

process.

 Collaborate with the marketing team to develop targeted campaigns that align with sales

objectives.

 Stay updated on industry trends, competitor offerings, and emerging technologies to

effectively position our products in the market.

 Provide ongoing support to clients post-sale, ensuring they are maximizing the value of our

organization .

 Maintain accurate records of sales activities in our CRM system, tracking progress against

targets.

Qualifications:

 Bachelor’s degree in Business, Marketing, or a related field.

 A proven track record of meeting or exceeding sales targets.

 Strong communication skills—both written and verbal—with an ability to connect with

diverse stakeholders.

 An entrepreneurial spirit with a self-motivated attitude; you're ready to roll up your sleeves!

 A genuine interest in financial market trends, Stock market

 The ability to work collaboratively within a team environment while also being comfortable

working independently.

 If you’re ready to take your sales career to the next level while being part of an innovative

team, we want to hear from you!

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

You will be working on AI/IOT cloud and responsible for architecture and hands on coding. 
We need someone who can engage in conversations about technical architecture with internal teams and external customers. Write well designed, testable, efficient code by using the best software.

We are looking for a Senior full-stack preferred with a demonstrated track

record of developing and maintaining production services, innovative thinking, and technical

excellence. As a senior engineer, you will be responsible for the end-to-end ownership of

systems, from conception to launch and maintenance. You should have a solid understanding of

software development lifecycle and software design principles.

.

This person MUST have:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Django and ReactJS experience
• Advanced knowledge of Python and relational databases
• Understanding of APIs, pagination, searching, sorting 
• Experience with building, modifying and extending API endpoints (REST or

GraphQL) for data retrieval and persistence.

• Creating high performance UI etc.
• Experience with SQL and NOSQL databases

• Experience with the full software development life cycle, including requirements

collection, design, implementation, testing, and operational support.

• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and

influencing skills.

Experience:

• Min 3 year experience
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone. 
  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• 3+ years of experience in designing digital products.
• Ability to understand short and long-term goals of the product and business.
• Excellent understanding of user-centred design and visual design principles.
• A good understanding of frontend principles to guide the team from an engineering point of view.
• Understanding of behavioural analytics and goes by data-driven decisions, when needed. 
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
• Keen interest in applying user research, user-needs validation and usability evaluation.
• Self-driven, comfortable with a fast-paced, always user-focused.
• A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
• Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations

We are looking for a Back-end developer to join our engineering team and help us develop and maintain various software products.

Experience: 0-2 years 

Prerequisites:

• In-depth understanding of web development process 
• Familiarity with Java and Spring frameworks preferably Spring Boot
• Familiarity with Node JS
• Basic understanding of front-end technologies, such as JavaScript, HTML, CSS.
• Experience with working on REST API (GET, POST, PUT, PATCH, DELETE, UPDATE)

Job Description

The duties and responsibilities of a selected applicant would include:

• Participate in the entire application lifecycle, focusing on coding and debugging.
• Design and implement low-latency, high-availability, and performance applications.
• Develop back-end components to improve responsiveness and overall performance
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Perform UI tests to optimize performance
• Test and debug programs
• Implement security and data protection solutions

If you have the desire to be a part of an exciting, challenging,+ and rapidly-growing company, and create the finest apps in a flourishing industry, please send in your applications on:

FRONTEND ENGINEER

Nimbly is looking for an experienced frontend engineer with a passion for building quality user-facing applications. Join our growing engineering team and help build software that companies love!

What you will do here

• Develop user-facing features for our Mobile and Web applications
• Write reusable code and cover it with comprehensive unit tests and integration tests
• Optimize application design and code for performance and scalability
• Maintain build, test, and deployment automation pipelines
• Review technical feasibility of product features and UX designs and provide feedback
• Analyze product feature requirements with the team and decompose them into small, shippable units of work
• Collaborate cross-team with designers and back-end developers
• Transform design mockups and wireframes into code
• Share your knowledge and build best practices with team members

Frontend Engineer Requirements

• Bachelor’s degree in Computer Science or related field or equivalent work experience
• At least 3-6 years experience developing with ReactJS, ReactNative, preferably with TypeScript
• Excellent analytical skills and a keen eye for detail
• A deep knowledge of various software testing techniques and experience with test automation
• Excellent written and spoken communication skills
• Good organizational skills and a detail-oriented mindset

Our tech stack

We built our web application with ReactJS and our mobile apps with ReactNative, using Redux for front-end state management. Everything is written in TypeScript to take advantage of static typing and the preferred language semantics. We’re using Git (BitBucket) for source control and automated pipelines. Our designers use Figma for wireframing and mockups. We deploy to Google Cloud and use a combination of Google Cloud Functions, App Engine, Firebase, and MongoDB for our back-end.

What we’re looking for

As an ideal candidate, you have substantial previous experience with most of our tech stack and are a highly productive individual with excellent communication skills. You enjoy participating in all aspects of software development from requirements analysis to production deployments. You’re a stickler for good software design, set a high bar for quality, and lead by example in these areas.

Benefits at Nimbly

• Competitive net salary and private insurance
• Remote work with flexible working hours
• Dynamic and fun working environment