Quality Analyst

Job Summary:

We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or services.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of products, promotions, and company policies.
• Ensure store shelves are fully stocked, organized, and visually appealing.
• Handle customer inquiries, complaints, and returns with professionalism.
• Process transactions accurately using POS systems.
• Build and maintain strong customer relationships to encourage repeat business.
• Support the team in merchandising, inventory checks, and store cleanliness.
• Stay updated on industry trends and competitor activities.

Requirements:

• Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of POS systems and MS Office is a plus.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Flexibility to work evenings, weekends, and holidays as required.

Location: Mumbai, Coimbatore (Tirupur, Erode), Hyderabad and Bangalore

Travel: 50% within India

Work Type: Onsite for Bangalore, Others - Hybrid

Required Candidate profile

- MBA / BE degree or a related field

- Strong business sense and industry expertise, mature and proficient

- Ability to handle Presentations/work on Proposals

Note: Sales experience in Printing & Packaging/ Pharma machines/ Supply Chain (OR) POS

Software / Software to Brands (B2C) also can apply.

Prospecting

• Collaborate closely with the marketing team to develop and execute targeted outreach campaigns to develop Marketing Qualified Leads
• Proactively research and identify potential new clients across target industries, including FMCG, agriculture, electronics, plywood, and healthcare/pharma to develop Sales Qualified Leads
• Build and leverage your network, attend industry events to generate new Sales Qualified Leads

Lead Nurturing

• Develop and qualify Marketing Qualified Leads to Sales Qualified Leads
• Run customer requirements elicitation to understand customer pains and fit with Acviss solutions
• Develop and present customer value propositions to develop pipeline of qualified deals
• Maintain a robust pipeline of qualified leads and opportunities

Client Relationship Management

• Build and nurture long-term relationships with key decision-makers at existing client accounts
• Understand client pain points and recommend Acviss' anti-counterfeiting and brand protection solutions to address their needs
• Negotiate contract terms and secure new business, upsells and renewals
• Gather and act on client feedback to ensure our products and services exceed expectations

Sales Strategy and Execution

• Collaborate with leadership to develop and implement effective sales strategies and plans
• Establish and consistently meet or exceed individual and team sales targets
• Stay up-to-date on industry trends and competitive landscape to identify new opportunities
• Train and mentor junior sales team members to build a high-performing sales organization

What we offer

A friendly and diverse high performance focused team.

Private Health Insurance.

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

As AWS Data Engineer, you are a full-stack data engineer that loves solving business problems. You work with business leads, analysts, and data scientists to understand the business domain and engage with fellow engineers to build data products that empower better decision-making. You are passionate about the data quality of our business metrics and the flexibility of your solution that scales to respond to broader business questions. 

If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Write efficient code in - PySpark, Amazon Glue
• Write SQL Queries in - Amazon Athena, Amazon Redshift
• Explore new technologies and learn new techniques to solve business problems creatively
• Collaborate with many teams - engineering and business, to build better data products and services 
• Deliver the projects along with the team collaboratively and manage updates to customers on time

What are we looking for?

• 1 to 3 years of experience in Apache Spark, PySpark, Amazon Glue
• 2+ years of experience in writing ETL jobs using pySpark, and SparkSQL
• 2+ years of experience in SQL queries and stored procedures
• Have a deep understanding of all the Dataframe API with all the transformation functions supported by Spark 2.7+

You will be preferred if you have

• Prior experience in working on AWS EMR, Apache Airflow
• Certifications AWS Certified Big Data – Specialty OR Cloudera Certified Big Data Engineer OR Hortonworks Certified Big Data Engineer
• Understanding of DataOps Engineering

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.

Designation: Angular / Frontend / Ui / UX Developer

Office Timing: Flexible (Day/Night shift, WFH & WFO)

Office Location: Ambala Cantt.

Experience: 3 – 5 yrs.

Essential Duties /Responsibilities/ Skill Set:

• Translation of the UI/UX design wireframes to actual code that will produce visual elements of custom analytics products and wide web applications.
• Take an active role on both sides and defining how the application looks as well as how it works.
• Experience developing new user-facing features.
• Experience in Angular Material, Angular 12 & Above, HTML, jQuery, JavaScript, Bootstrap.
• Knowledge of working with API integration using Swagger, Postman etc.
• Knowledge of working with Angular unit test frameworks Jasmine and Karma.
• Expert level experience in Angular is needed.
• Strong 3+ years of experience with JavaScript, HTML5, and CSS3, and writing cross-browser compatible code.
• Experience building reusable code and libraries for future use.
• Ensuring the technical feasibility of UI/UX designs.
• Optimize application for maximum speed and scalability.
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders.
• Experience/Knowledge of working with online productivity & collaborative tools like Invision, Figma is a plus.
• Knowledge in Python/Django Framework, and Azure Cloud is a plus.
  
  

Desired Skills:

• Strong UI/UX and design experience with the ability to simplify complex scenarios to the average user without losing functionality.
• Knowledgeable in web standards and responsive design.
• Familiarity with Agile project management principles.
• Confidence to drive assignments to completion.

Job Location: Bangalore, Pune, Chennai, Mohali, Gurugram, Panchkula, or Dehradun

The candidate must be available to join within two weeks.

Job Description:

• 5 to 8 years of experience in Developing APIs and RESTful services using Node JS.
• Experience with AWS API Gateway
• Produce high-quality code and experience with security implementations Identifying application security risks and implementing security patches procedures.
• Implement and Improve application logging services
• Work with the product and design teams to understand end-user requirements, formulate definitions of done, and translate that into an effective technical solution.
• Work with the QA Team to develop testing protocols to identify and correct challenges.
• Must have good analytical, debugging, and problem-solving skills.
• Good communication skills.