Backend Developer

Responsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.

You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.

Key Responsibilities

• Design, develop, test, debug, and maintain chatbot and virtual agent applications
• Collaborate with business stakeholders to define and translate requirements into technical solutions
• Analyze large volumes of conversational data to improve chatbot accuracy and performance
• Develop automation workflows for data handling and refinement
• Train and optimize chatbots using historical chat logs and user-generated content
• Ensure solutions align with enterprise architecture and best practices
• Document solutions, workflows, and technical designs clearly

Required Skills

• Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
• Experience with one or more AI/NLP platforms such as:
• Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
• Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
• Strong programming knowledge in Python, JavaScript, or Node.js
• Experience training chatbots using historical conversations or large-scale text datasets
• Practical knowledge of:
• Formal syntax and semantics
• Corpus analysis
• Dialogue management
• Strong written communication skills
• Strong problem-solving ability and willingness to learn emerging technologies

Nice-to-Have Skills

• Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
• Experience building voice apps for Amazon Alexa or Google Home
• Experience with Test-Driven Development (TDD) and Agile methodologies
• Ability to design and implement end-to-end pipelines for AI-based conversational applications
• Experience in text mining, hypothesis generation, and historical data analysis
• Strong knowledge of regular expressions for data cleaning and preprocessing
• Understanding of API integrations, SSO, and token-based authentication
• Experience writing unit test cases as per project standards
• Knowledge of HTTP, REST APIs, sockets, and web services
• Ability to perform keyword and topic extraction from chat logs
• Experience training and tuning topic modeling algorithms such as LDA and NMF
• Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
• Experience with NLP frameworks such as NLTK and spaCy

• This role will be responsible for building, reviewing, deploying and maintaining the software solutions.
• Meeting with the development team to discuss user interface ideas and applications.
• Development experience in the CHATWOOT (https://www.chatwoot.com/) and other omnichannel tools.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.

·        Proven work experience as a Ruby on Rails developer

• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.

·        Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and jQuery

·        Experience developing highly interactive applications

·        A firm grasp of object oriented analysis and design

·        Passion for writing great, simple, clean, efficient code

·        Good knowledge of relational databases

·        Working knowledge of NoSQL databases

Role - Senior Backend Developer

About

It is an AI powered GTM intelligence platform for B2B companies. We aims to become the

Master OS on top of the company's entire martech stack. We are integrating multiple sales and

marketing products into an all-in-one platform, adding smart workflows and machine learning/LLM

based intelligence applications to increase qualified pipeline and funnel conversions. It is growing

fast, has an experienced founding team and is funded by top tier investors.

About the Role

We are seeking a Senior Java Microservices Developer who is a highly skilled professional responsible for designing, developing, and maintaining microservices-based applications using Java technologies.

The job description for a Senior Java Microservices Developer typically includes the following responsibilities and requirements:

Responsibilities:

Design and develop microservices-based applications using Java technologies such as Spring

Boot, Spring Cloud, and Hibernate.

Collaborate with cross-functional teams including product managers, architects, and DevOps to

develop and implement scalable and reliable microservices.

Develop and maintain high-quality code by adhering to coding standards, best practices, and

software development methodologies.

Participate in code reviews, bug fixing, and troubleshooting to ensure high-quality code and

maintain system stability.

Work with stakeholders to understand business requirements and translate them into technical

designs.

Conduct performance analysis and optimization of microservices to ensure optimal system

performance.

Continuously improve the codebase through refactoring, code optimization, and documentation

Requirements:

Bachelor's or Master's degree in Computer Science or a related field.

5+ years of experience in Java development, with a focus on microservices development.

Strong knowledge of Java technologies such as Spring Boot, Spring Cloud, Hibernate, and RESTful

API development.

Experience in designing and developing highly scalable and reliable microservices.

Experience with containerization technologies such as Docker and Kubernetes.

Experience in developing and maintaining CI/CD pipelines.

Strong understanding of database technologies, SQL, and NoSQL databases.

Experience with cloud technologies such as AWS or Azure.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

A Senior Java Microservices Developer is a critical role in the development of microservices-based

applications, and they must have a deep understanding of Java technologies and microservices

architecture to be successful in the role

• JAVA Microservices with AWS needed
• Provide solution architecture & design involving Cloud and DevOps
• Develop new microservices in a cloud-native way.
• Ensure the unit testing and code coverage are achieved as per the agreed percentage.
• Build reusable code and libraries for future use.
• Optimize application for maximum performance and scalability.
• Collaborate, and coordinate with team members and key stakeholders.
• Communicate effectively with different stakeholders.
• Ensure best practices & standards are followed during SDLC.
• Takes ownership of the whole solution from a technical perspective and ensures adherence to defined Architecture & Design.
• Ensures the latest technology standards, and guidelines are utilized for development.
• Performs consistent & adequate code reviews & feedback to the team.
• Training and induction of new resources on the projects.

Skills and Qualifications

• Deep understanding of OOPs and OOAD.
• Expert and hands-on in Java JEE and Spring framework, Spring Boot.
• Should have experience with RESTful web services and API standards.
• Should know various integration patterns in distributed environments.
• Working knowledge of microservice architecture and different design patterns.
• Hands-on in writing unit tests with Mockito and code coverage tools.
• Hands-on data modeling (Logical physical).
• Knowledge of RDBMS, SQL and any ORM framework (JPA, Hibernate etc.)
• Should know Event-driven and asynchronous programming using message broker.
• Should know about cloud IaaS, PaaS, SaaS and Serverless models of any cloud provider (AWS, Azure, GCP), preferably AWS.
• Knowledge of JavaScript frameworks like NodeJS (For the Backend) and Angular React (For Frontend) will be added advantage.
• Good to have DevOps related technologies like Container (Docker), Container Orchestrator (Kubernetes EKS)
• Excellent in communication

Roles & Responsibilities:

• Write well-designed, testable, efficient, and high-quality code.
• Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies.
• Contribute to all phases of the development lifecycle.
• Lead the backend engineering team with examples.

Requirements:

• 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
• Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
• Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
• It is good to have knowledge of Kubernetes and Docker and related deployment technologies.

Job Description: