
Describe the ideal candidate here.
All of the GaragePlug product modules have critical workflows, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products.
We have developed an in-house framework for manually testing the features/product before the launch. This has helped us to catch more than 1000 bugs before releasing the feature in production.
Think of this as the backbone that will help engineers from the product team to automate critical workflows and coordinate bug bashes for all the product teams. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.
# WHAT YOU WILL BE DOING
### **Within 1st month**
- Learn all aspects of products and critical workflows for each of the products as part of your training.
- Setup the dev environment and organise your first bug bash.
- Have a one-one chat with every member of the GaragePlug team so you get to know everyone well.
- 1-hour session every week with one of the product & quality experts from other Upekkha startups
- Weekly 2 times join sales and customer success team for pre-sales customer demos to understand the product usage
- Weekly 1 session with customer success team to know more about the domain and product usage
- Start writing the functional test case masters for core modules
### **Within 3 months**
- You’ll start developing your first project all by yourself.(With some guidance)
- Write your first set of automation code and work with other engineers to setup functional testing workflows.
- Have an exhaustive test-case/scenarios for all product components
- Be responsible for the product release and release process automation
### **Within 6 months**
- You’ll automate five to six critical workflows for the existing product.
- Establish process for writing functional test that will impact the entire product.
- Be comfortable navigating most of our stack and infrastructure.
- Be responsible for the planning, scoping, design, and implementation of new bug-bashes.
### **Within 12 months**
- You’ll automate at least 60-70%of the workflows in product and completely own QA as a function.
- Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture.
- Collaborate with engineering, product, sales and customer success leadership to define priorities and set delivery goals.
# **WHAT AN IDEAL CANDIDATE WOULD LOOK LIKE**
- We use Spring-boot microservices for backend and Angular 2+/Ionic 3+ for frontend. We prefer someone with experience in selenium, but it is not necessary. You must have experience of working with testing frameworks like selenium, tools, or SaaS products for functional testing like [cypress.io](https://cypress.io/).
- Dedicated to testing. While testing can sometimes get repetitive and monotonous, it is critical to our engineering efforts.
- 2-4 years of experience with automated functional testing.
- Pays great attention to detail and helps identify edge cases.
- A knack for breaking things. You should be driven to test with the motive of breaking the application.
- Excellent written and verbal communication skills.
**Personality traits we really admire**
- Great attitude to ask questions, learn and suggest process improvements.
- Excellent problem solving and analytical skills.
- Previous work experience at a product-based company or startup would be a bonus.
- You are a team player
**Our tech stack is Java Spring-boot, Elasticsearch, PostgreSQL, Angular 2+, Ionic 3+, Typescript. Our platform is hosted on AWS Cloud.**
# **INTERVIEW PROCESS AND PREP NOTES**
- **Problem Solving & Analytical Skills:** We are a Java & Angular shop, and if you say that you will improve the quality of the product, we expect you to know basics of typescript and/or Java (but not mandatory)
- **Blackbox Testing:** Be prepared to answer some simulation-based questions during our interviews. From writing the requirements for a test case to planning & executing test plans on the GaragePlug platform, watch out for some hard-hitting questions.
- **Culture Round:** Understand if your values and beliefs fit in with your company’s culture. Be yourself. This is for both sides to evaluate if we're a cultural fit for each other.
- **Founder Round:** Discussion with both the founders of the company. This round helps us evaluate how we both can mutually benefit each other.
# **WHY JOIN US**
- **Freedom & Responsibility:** If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- **Great Salary & Equity:** For our top performers and leaders, we grant stock options. As GaragePlug continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We pay great salaries too!
- **Transparency:** If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with GaragePlug gives you that opportunity to experience it all first hand.
If all of this sounds exciting to you, join us for an exciting and equally fulfilling ride at GaragePlug!

About GaragePlug
About
GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.
It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!
Candid answers by the company
GaragePlug is an automotive cloud platform that helps service businesses achieve operational efficiency and enhance customer experience. The platform provides end-to-end digital solutions for auto repair workshops and detailing centers.
Connect with the team
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MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.
Responsibilities
- Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
- Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
- Maintain detailed records of quality assessments, findings, and recommendations.
- Create and update quality documentation, including standard operating procedures.
- Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
- Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
- Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
- Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
- Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
- Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.
Qualifications:
- Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
- Proven experience in quality assurance or quality control, preferably in a similar industry.
- Strong analytical and problem-solving skills.
- Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
- Excellent communication skills.
- Attention to detail and a commitment to precision.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with quality management software and tools.
If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!
- Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
- Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
- Ability to multi-task/handle several projects effectively and deliver within timeline
- Peer Reviews the test cases, understands the Test Plan and write Automation test cases
- Able to write Scripts in languages like Java, Ruby, Python, etc.,
- Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
- Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
- Define onboarding documents for technology and domain for the teams
- Train/Mentor and evaluate juniors on testing specializations
- Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
- Perform cross Browser / device compatibility testing using automation
- Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
- Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
- Excellent communication (verbal and written) - Articulates clearly, concisely and with context at all times, High confidence and assertiveness skills
- Has a cordial work relationship with peers and manager
- Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
- Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
- Open to working across projects and technologies, Good analytical and logical skills
- Understands requirements quickly and accurately
- Proactively thinks through the solution and seeks clarification before coding
- Explores the root causes of problems before taking action
- Quickly learns the latest developments in technology and is able to apply it to the projects
- Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
- As a QA person - Show extreme attention to details and nuances
Role & Responsibilities:
- Performing Manual Functionality Testing
- Preparing Documentation like Test Plan, User manual etc.
- Co-ordination with Business team for requirement understanding
- Providing operational support as needed
Skills & Qualification:
- BE or MCA
- 2+ years of relevant work experience
- Experience in Manual Testing of App, Web and APIs
- Basic Knowledge of SQL
- Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred
Essential for this position :
- 3-4 years of experience as a manual tester
- Good understanding and experience with Microsoft Azure (or AWS)
- Good understanding and experience with APIs and microservices
- Experience with CI/CD pipelines (ideally Azure DevOps)
Any of the following exp will be preferred :
- Writing automated tests
- TDD and BDD
- Contributing to open source community
- DevOps, monitoring and alerting
- Experience with Health-tech, FHIR, Wearables, IoT, Big data
- Testing and assuring high quality performance of applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making constructive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
Qualification
- Minimum 2 years experience in software testing
- Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
- Testing and assuring high quality performance of customer applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making construc\tive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
- Leading a team of Quality Engineers is a plus
- Lead and manage a team that:
- Reviews and refines software requirements.
- Drafts and executes test plans and test cases.
- Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
- Enters and tracks defects to closure.
- Utilizes testing tools to increase the effectiveness of testing.
- Maintains test environments that mimic our production systems.
- Maintains and updates Selenium driven UI automation test cases.
- Maintains and updates ReadyAPI API automation test cases.
- Maintains and updates manual test cases.
- Maintains and updates JMeter performance/load test cases.
- Coach, mentor, and assist the team in performing their duties as needed.
- Provide formal QA approval and reporting for each release.
- Operate within the SAFe Agile methodology.
- Coordinate with other QA teams across the company.
- Experience leading a SQA or Software Development team
- Experience managing projects and processes cross-functionally
- Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
- Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
- Excellent cross-functional communication and influencing skills
- In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
- Automation planning, execution, and triage for projects on multiple Platforms.
- Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
- In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
- In-depth knowledge and experience of application security testing.
- Unix command line scripting skills
Mandatory Skill Requirements:
- Strong Fundamentals on Manual Testing.
- Some experience on API Automation Testing .
- Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
- Basic understanding of SQL.(During the interview one SQL question will be asked)
- Preferred Experience ( 2-6 yrs)
- Development and Test Automation experience through Test Driven Development (TDD)
- Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
- Sound knowledge in JAVA is must have
- Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
- Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI
Education skills and experience
- 2+ of experience in producing test plans and creating test UI scripts/cases
- Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
- Work in Agile methodology with TDD
- Experience in API and Database Automated Testing
- Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
- Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
- Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
- Good communication and interpersonal skills
- Good working knowledge of Microsoft Office, Excel, PowerPoint.









