Chief of Staff

- Assist the Founder with day-to-day business and operational tasks

- Conduct market and competitor research and prepare actionable insights

- Assist in business development and growth-related activities

- Coordinate with internal teams and candidates.

- Track ongoing tasks, deadlines, and deliverables

- Prepare reports, presentations, MIS, and business updates

- Support recruitment and HR-related activities when required

- Assist with marketing, social media, and content-related coordination

- Identify operational gaps and suggest practical solutions

- Follow up with team members and ensure tasks are completed on time

- Maintain organized records, trackers, and documentation

- Assist in special projects assigned by the Founder

- Take ownership of assigned projects from start to completion

We are looking for someone who:

- Doesn't wait to be told every small step

- Is comfortable working in a fast-paced startup environment

- Can take responsibility for tasks and follow them through

- Is good at finding solutions rather than only identifying problems

- Can communicate clearly and professionally

- Wants to understand how a business is actually built and scaled

Business Operations Executive

Location: Mumbai  •  Experience: 0–2 Years  

▌ ABOUT BXI WORLD

At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.

▌ ABOUT THE ROLE

We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.

▌ KEY SKILLS

 Client & Vendor Coordination  |   Business Communication  |   Operations & Follow-up  |   MS Office / Excel  |   MIS & Documentation  |   Problem Solving  |   Task Management  |   Process Coordination 

▌ WHAT YOU'LL DO

•    Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure

•    Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly

•    Manage order, inventory, delivery, and other operational follow-ups across multiple requirements

•    Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets

•    Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery

•    Support client and vendor meetings, operational discussions, and on-ground activities whenever required

•    Work closely with different teams to solve operational issues and improve the overall execution process

▌ WHAT WE'RE LOOKING FOR

•    Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline

•    0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome

•    Excellent verbal and written communication skills with confidence in client and vendor interactions

•    Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting

•    Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions

•    Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities

•    Strong coordination, follow-up, problem-solving, and attention-to-detail skills

•    Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required

•    Exposure to B2B marketing or startup environments is a plus

Responsibilities of the Intern:

• Assist in the day-to-day operations of the firm, ensuring smooth and efficient workflow.
• Support the implementation and refinement of operational processes and procedures.
• Conduct research and analysis on market trends and competitor activities.
• Help in the preparation of reports, presentations, and other operational documents.
• Collaborate with various teams to gather information and ensure project timelines are met.
• Identify areas for operational improvement and propose solutions.
• Maintain accurate records and databases for operational tracking.
• Assist in managing communication channels and stakeholder interactions.
• Contribute to special projects as assigned by the management team.
• Ensure compliance with company policies and industry regulations.

Requirements:

• Currently pursuing or recently completed a degree in Business Administration, Finance, Economics, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Skills and Qualifications:

• Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive approach to identifying and resolving operational challenges.
• Excellent interpersonal skills for effective collaboration and communication with team members and stakeholders.