Product Designer

• Program Delivery: Own end-to-end delivery across multiple parallel workstreams — plans, dependencies, risks, budgets, and outcomes.
• Stakeholder Management: Run steering committees, executive readouts, and weekly governance with VP/Director-level leadership.
• Vendor Management: Coordinate third-party vendors, hold them to commitments, and escalate with judgment.
• Communication: Deliver crisp status reporting, early risk flagging, and zero-surprise escalation management.
• Alignment: Align engineering leads, architects, and client teams on priorities; unblock delivery without micromanaging.
• US Overlap: Maintain US business-hours overlap for daily client leadership interaction and real-time decision-making.

Must-Have Skills

• Technology Delivery: 12+ years in technology delivery, with 6+ years running multi-team, multi-million-dollar programs.
• Stakeholder Expertise: Track record of owning C-level and VP-level client relationships, including expectation resets.
• Executive Communication: Written and verbal communication at executive standard; presence in leadership rooms.
• Vendor Management: Contracts, SLAs, and performance management of third parties.
• Consulting Background: Comfortable representing the firm to the client.
• US Hours: Proven ability to work US-overlapping hours consistently.
• Program Governance: Strong command of RAID, financials, resourcing, and change control (PMP/SAFe/PgMP a plus).

Good-to-Have Skills

• Experience with DevOps Programs, Observability, or Platform Engineering.
• Expertise in Onsite-Offshore Delivery.
• Experience Recovering Troubled Programs or taking over from underperforming vendors.

Perks & Benefits

·        Competitive salary + performance bonuses

·        Remote-first culture with flexible hours

·        Health, dental, and vision insurance

·        Annual learning & certification budget

·        Work with a passionate, mission-driven team

Job Summary

We are looking for a skilled ASP.NET Developer with experience in C#, ASP.NET MVC, Web API, SQL Server, and travel technologies. The candidate will develop, maintain, and enhance travel booking applications, integrate third-party APIs, and deliver secure, high-performance solutions.

Key Responsibilities

Develop web applications using ASP.NET MVC, C#, and .NET Framework/.NET.

Design and develop RESTful Web APIs.

Build responsive, scalable, and secure applications.

Write optimized SQL Server queries, stored procedures, functions, triggers, and views.

Integrate travel APIs such as Amadeus, Sabre, Travelport, TBO, or other GDS/XML/JSON APIs.

Develop flight, hotel, holiday package, and booking modules.

Implement authentication, authorization, and security best practices.

Debug, troubleshoot, and optimize application performance.

Collaborate with UI/UX designers, QA, and business teams.

Participate in code reviews and follow coding standards.

Prepare technical documentation.

Required Skills

Strong knowledge of C#

ASP.NET MVC

ASP.NET Web API (REST)

SQL Server

Entity Framework / ADO.NET

LINQ

HTML5, CSS3, JavaScript

jQuery

AJAX

JSON, XML

IIS Deployment

Git or Azure DevOps

Travel Technology Skills

Experience with GDS integrations

Amadeus API integration

Sabre API integration

Travelport API integration

Flight search and booking

PNR creation and management

Fare rules and pricing

Ticketing workflows

Hotel and ancillary booking APIs

Payment gateway integration

Understanding of IATA, airline codes, airport codes, and fare calculations

Preferred Skills

.NET Core / ASP.NET Core

React.js or Angular

Redis caching

Swagger/OpenAPI

JWT Authentication

Docker

Azure or AWS

CI/CD pipelines

Qualification

Bachelor's degree in Computer Science, IT, or related field.

Preferred Experience

6-7 years in ASP.NET development.

3+ years in travel technology.

Experience integrating airline, hotel, or holiday APIs.

Strong analytical and problem-solving skills.

Nice to Have

Knowledge of Microservices architecture

Performance optimization

Logging frameworks (Serilog/NLog)

Unit testing (xUnit/NUnit)

Work Mode - Work from Offce

Interview Mode - Face to Face (initial telephonic)

• Minimum 4+ years of years

• Experience in designing, developing, and maintain backend services using C# 12 and .NET 8 or .NET 9

• Experience in building and operating cloud native and serverless applications on AWS

• Experience in developing and integrating services using AWS lambda, API Gateway , dynamo DB, Eventbridge, CloudWatch, SQS, SNS, Kinesis, Secret Manager, S3 storage, server architectural models etc.

Experience in integrating services using AWS SDK

• Should be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customizations, integrations with tax, AVS, payment engines, sourcing algorithms and managing reservations with back orders, schedule mechanisms, flash sales management etc.

• Should have a decent End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. This is to ascertain candidates knowhow on the overall Retail landscape of any customer.

• Strong knowledge in Querying in Oracle DB and SQL Server

• Able to read, write and manage PLSQL procedures in oracle.

• Strong debugging, performance tuning and problem solving skills

• Experience with event driven and micro services architectures

Job Role and Responsibilities :

What you will be doing :

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs

- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time

- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap

- Convert ideas to prototypes and demonstrate them to the key partners

- Represent the company in product or domain-specific conferences and event

What we are looking for :

- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS

- 2+ years of Development/QA/Testing/Test Automation experience is a must

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts

- Excellent strategic thinking and prioritization skills.

- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive

- Experience with SCRUM/Agile development process

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Responsible for distributing information to team members and stakeholders
  
• Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  
• Address customer concerns in reference to products, services rendered or employee interactions
  
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients