Openings : 01
Experience : 1 -2 years of experience
Location : Surat - Adajan
- 5-Days Working
- Paid Leaves
- Health Insurance
- Overtime Pay
- Fun Activities
Job Description:
Lead Analyst for Outbound Marketing (LinkedIn & Others) and Inbound Leads responsibilities.
The Lead Analyst is responsible for utilizing various outbound marketing tools and techniques, such as sending messages, emails, or making calls on platforms like LinkedIn, to generate high-quality leads. They are also accountable for managing and maintaining records of the connected leads in customer relationship management (CRM) tools and providing qualified leads to the Sales department. In addition, the Lead Analyst shall also have a role of communicating with inbound leads generated from marketing efforts.
Job Responsibility:
- Generate qualified leads using outbound marketing tools and methods such as messages, email, and calls on platforms like LinkedIn and others.
- Maintain records of connected leads in CRM tools and supply qualified leads to the sales department.
- Communicate with inbound leads generated from marketing.
- Analyze profiles in various lead generation platforms like Apollo.io and LinkedIn.
- Use deep knowledge of qualified profile/company filtration to identify and target the most promising accounts.
- Utilize Sales Navigator to find and connect with leads.
- Maintain accurate reports on lead generation and follow-up activities.
- Use CRM tools to track and manage leads and opportunities.
- Hunt for proper profiles, filter by industry, category, and location.
- Use basic communication skills for chat and initial communication with leads.
- Understand market research in a given industry.
- Approach at least 20 qualified accounts per day.
- Handle inbound leads generated via marketing efforts.
- Handle clients approaching the company with their requirements on WhatsApp, emails.
- Understand the basic high-level requirements of the clients.
- Provide accurate data to the sales team by maintaining the data in CRM.
- Reply to clients only during urgencies during holidays or post office hours. This might not be required daily, but a positive attitude is a must.
Required Skills & Qualification:
- Proven experience in lead generation and outbound marketing.
- Deep knowledge of qualified profile/company filtration.
- Experience using Sales Navigator.
- Proficiency in report maintenance and CRM tools.
- Strong LinkedIn skills, including profile hunting, filtering, and industry/category/location targeting.
- Good communication skills, including basic chat and communication with leads (Inbound & Outbound).
- Understanding of market research in a given industry.
- Positive attitude and ability to handle urgent client inquiries during off-hours.
Shubham Vishwakarma
Full Stack Developer - Averlon
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§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.
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§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.
Educational Qualifications:
BTech in Computer Science or other technical course of study required.
Experience:
§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements
§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.
§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus
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§ Experience in tools such as Visio, PowerPoint, Excel.
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- Optimize content for SEO and ensure all articles are formatted properly
- Edit and proofread all content before publication
- Ensure all content is delivered on time and meets our high-quality standards
- Requirements:
- Bachelor's degree in English, Journalism, Communications, or related field
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Job Description:
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👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
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👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
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Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
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But there is one small detail common across these. CupShup was fortunate enough to partner with all of these brands during nascent/early stages of their journey and we are still helping them reach their audience pan India!
CupShup, a 7 year old RoI-focused growth partner to startups and brands like HUL, Marico, SBI, ICICI, have been a major contributor in scaling the biggest names in the startup world. We are proud to contribute in our small way in taking these brands to its target audience in an innovative way and make a name for ourselves to rely upon in the process. We are a 200 member team spread across 12 cities of the country which specializes in scaling up the brands quickly. CupShup is a 360 degree growth partner with offerings across Creative, Digital and Offline marketing that provides a seamless planning, marketing budget allocation and execution to reach brand goals. CupShup has helped more than 300 brands scale up to its potential across the country and currently we are scaling up a cohort of 45 brands.
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Android Development
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Your application will require you to have:
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C++
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Full Stack Developer - Averlon