Field Sales Engineer

Key Responsibilities: Subject Matter Knowledge

● Detailed understanding of various standards and frameworks in information security, cybersecurity, business continuity, privacy, regulatory compliance requirements for various industries (such as ISO 27001, NIST Cybersecurity Framework, ISO 22301, SEBI, RBI, IRDA,, GDPR, CCPA (Data Privacy Regulations)

● Knowledge of Security Domains: Familiarity with key areas of cybersecurity,

including:

○ Network Security (Firewalls, IDS/IPS, VPNs)

○ Cloud Security (AWS, Azure, GCP security principles, container security)

○ Application Security / DevSecOps (Secure coding practices, SAST/DAST)

○ New emerging technologies landscape

○ Identity and Access Management (IAM) (Authentication, authorization,

privileged access)

○ Endpoint Security (Antivirus, EDR, mobile device management)

● Threat Landscape Awareness: Staying current with common attack vectors (e.g.,phishing, ransomware, zero-day exploits), threat actors, and cybersecurity trends.

● Incident Response (IR) Lifecycle: Knowledge of the stages of incident response

(Preparation, Detection, Containment, Eradication, Recovery, Lessons Learned) to manage projects that improve IR capabilities or even help coordinate during a crisis.

● Read, research, build templates and deliverables specific to customer or general templates for the work at hand

Project Lifecycle Management & Ownership:

● Accountable for overall project success, client relationships, profitability, and meeting strategic objectives.

● Primary escalation point for key client stakeholders; building and nurturing

long-term client relationships; identifying new business opportunities.

● Develop project plans, including weekly activity schedules/Sprint planning, ensuring

alignment with project goals and client expectations.

● Monitors overall project timelines; milestones, tracks and ensure billing, address resource conflicts across projects.

Communication & Stakeholder Management:

● Serve as the primary point of contact for the client, maintaining a professional and collaborative relationship throughout the project duration.

● Lead periodic client and internal project calls, communicating progress, identifying

day-to-day issues, and driving resolutions.

● Promptly identify, highlight, and escalate any project challenges, hindrances, or potential delays in milestones to the Management and client, proposing solutions where possible.

Team Leadership & Mentorship:

● Actively mentor and guide consultants working on the project.

● Clearly define and align consultants on their respective tasks, setting precise expectations for quality, timeliness, and output.

● Regularly obtain updates from consultants, providing feedback and directing them for task completion.

PreSales and Business Development

● Actively participates in pre-sales, proposal development, and identifying new business within existing accounts.

● Helps organization ideate new services and business lines

Qualifications:

● Bachelor’s degree in IT, Computer Science, Cybersecurity, or a related field.

● Certiications such as CISA, CISSP, CISM, CEH,etc.

● Good communication skills and a willingness to learn.

What We Look For:

● Strong written and verbal communication skills.

● Expert-level knowledge of the Information Security industry, with a deep and current

understanding of relevant frameworks, threats, and trends.

● Ability to learn and fit into our company culture.

● Proven track record in client relationship management, business development, and pre-sales.

Why Join Us?

● Work with experienced professionals in cybersecurity.

● Enjoy continuous learning and growth in a supportive environment.

To ensure the highest standards of health, safety, and environmental compliance and stewardship across all phases of operations within the solar panel and battery manufacturing plant. This role will lead the implementation of proactive risk mitigation strategies, promote a culture of safety, and ensure sustainable and legally compliant environmental practices.

Key Responsibilities

- Develop and implement the HSE vision, policies, and systems aligned with corporate objectives and government regulations.

- Guide the organization towards a safety-first culture with clear KPIs for safety performance.

- Influence cross-functional teams to incorporate HSE into business planning and operational execution.

- Ensure compliance with Indian and international HSE laws, including Factories Act, Environment Protection Act, and Battery Waste Management Rules.

- Liaise with regulatory bodies such as MoEFCC, MPCB, and DISH for necessary approvals, inspections, and reporting.

- Oversee implementation of safety procedures specific to solar cell manufacturing (e.g., chemical handling) and battery production (e.g., lithium-ion risks).

- Lead incident investigations, root cause analysis, and corrective action implementation.

- Monitor plant operations for potential environmental and safety hazards using modern risk assessment tools (e.g., HAZOP, FMEA).

- Design and execute regular safety drills, workshops, and certifications.

- Mentor site HSE managers and create a strong safety culture at all levels of the plant.

- Ensure behavioral safety programs and toolbox talks are embedded in daily routines.

- Sustainability and Environmental Management

- Develop programs for waste management, emissions control, water conservation, and clean energy usage.

- Implement ISO 14001 and ISO 45001 frameworks across the facility.

- Promote circular economy principles in battery lifecycle and solar module disposal.

Qualifications

- Bachelor's or Master's Degree in Environmental Science, Engineering, Occupational Health, or related field.

- NEBOSH/IOSH Certification or equivalent HSE qualification mandatory.

- 15+ years of experience, with at least 5 years in a leadership role in a large-scale manufacturing or energy plant.

- Deep understanding of solar and battery-specific safety and environmental risks.

As a Senior Software Development Engineer, you will drive the responsibility of developing features for our existing products and bring new innovations to the table. You will work with the latest tools and frameworks, crafting seamless user experiences that drive productivity and innovation. The ideal candidate is an enthusiastic go-getter, problem solver, and works with “there is always a “solution' attitude, combined with empathy and strong communication.

What You Will Do in This Role

• Building and developing new software features for our JustCall product.
• Working through the design, implementation, integration, testing, and deployment phases of project delivery.
• Provide software design and programming expertise to support research projects.
• Collaborating with cross-functional teams - Experimenting and reiterating on software basis feedback from customers/product & business stakeholders.
• Designing and developing new fast and robust algorithms to ensure that the platform supports millions of communications exchanges every month.
• Working with our engineering team to deploy and maintain research models in the production.
• Collaborating with the product and design teams on crafting great user experiences.

What you need to be successful

• 3-7 years of experience in ReactJS (not native), JavaScript, HTML5, and CSS3.
• Experience in designing and building systems for maximum performance, reliability, and scalability
• Experience in working with object-oriented programming with least one object-oriented programming language and understanding of browser caching.
• Experience with seamless integration of front-end to backend functionality.
• Knowledge of high-level programming concepts like promises, and data-binding.
• Ability to design relational database schema at scale with Tailwind experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
• Proficient understanding of code versioning tools, such as Git.
• Experience with test-driven/behavior-driven development using automated testing tools.

Benefits and Perks

• Enjoy a 5-day work week with the flexibility to work from home 2 days a week.
• Take advantage of flexible holidays, allowing you to plan your vacations according to your needs.
• Celebrate collective success with frequent recognition of our team's efforts.
• Collaborate with a truly global team, spanning six countries.

SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of their ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We would love to work with you. Apply now!

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

ABOUT EPISOURCE:

Episource has devoted more than a decade in building solutions for risk adjustment to measure healthcare outcomes. As one of the leading companies in healthcare, we have helped numerous clients optimize their medical records, data, analytics to enable better documentation of care for patients with chronic diseases.

The backbone of our consistent success has been our obsession with data and technology. At Episource, all of our strategic initiatives start with the question - how can data be “deployed”? Our analytics platforms and datalakes ingest huge quantities of data daily, to help our clients deliver services. We have also built our own machine learning and NLP platform to infuse added productivity and efficiency into our workflow. Combined, these build a foundation of tools and practices used by quantitative staff across the company.

What’s our poison you ask? We work with most of the popular frameworks and technologies like Spark, Airflow, Ansible, Terraform, Docker, ELK. For machine learning and NLP, we are big fans of keras, spacy, scikit-learn, pandas and numpy. AWS and serverless platforms help us stitch these together to stay ahead of the curve.

ABOUT THE ROLE:

We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations, clinical named entity recognition, improving patient health, clinical suspecting and information extraction from clinical notes.

This is a role for highly technical data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.

You will be responsible for setting an agenda to develop and ship data-driven architectures that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company and help build a foundation of tools and practices used by quantitative staff across the company.

During the course of a typical day with our team, expect to work on one or more projects around the following;

1. Create and maintain optimal data pipeline architectures for ML

2. Develop a strong API ecosystem for ML pipelines

3. Building CI/CD pipelines for ML deployments using Github Actions, Travis, Terraform and Ansible

4. Responsible to design and develop distributed, high volume, high-velocity multi-threaded event processing systems

5. Knowledge of software engineering best practices across the development lifecycle, coding standards, code reviews, source management, build processes, testing, and operations  

6. Deploying data pipelines in production using Infrastructure-as-a-Code platforms

7. Designing scalable implementations of the models developed by our Data Science teams  

8. Big data and distributed ML with PySpark on AWS EMR, and more!

BASIC REQUIREMENTS 

1.  Bachelor’s degree or greater in Computer Science, IT or related fields
   
   

2.  Minimum of 5 years of experience in cloud, DevOps, MLOps & data projects
   
   

3. Strong experience with bash scripting, unix environments and building scalable/distributed systems
   
   

4. Experience with automation/configuration management using Ansible, Terraform, or equivalent
   
   

5. Very strong experience with AWS and Python
   
   

6. Experience building CI/CD systems
   
   

7. Experience with containerization technologies like Docker, Kubernetes, ECS, EKS or equivalent

8. Ability to build and manage application and performance monitoring processes

Responsibilities

> Selecting features, building and optimizing classifiers using machine

> learning techniques

> Data mining using state-of-the-art methods

> Extending company’s data with third party sources of information when

> needed

> Enhancing data collection procedures to include information that is

> relevant for building analytic systems

> Processing, cleansing, and verifying the integrity of data used for

> analysis

> Doing ad-hoc analysis and presenting results in a clear manner

> Creating automated anomaly detection systems and constant tracking of

> its performance

Key Skills

> Hands-on experience of analysis tools like R, Advance Python

> Must Have Knowledge of statistical techniques and machine learning

> algorithms

> Artificial Intelligence

> Understanding of Text analysis- Natural Language processing (NLP)

> Knowledge on Google Cloud Platform

> Advanced Excel, PowerPoint skills

> Advanced communication (written and oral) and strong interpersonal

> skills

> Ability to work cross-culturally

> Good to have Deep Learning

> VBA and visualization tools like Tableau, PowerBI, Qliksense, Qlikview

> will be an added advantage

Roles and Responsibilities:

6+ Experience in  Node.js, React Js

excellent written and verbal communication skill

• Healthy team and relationship building skills
• Hands-on experience delivering web applications in the cloud to on-demand production clients
• Experience in JavaScript, OOP Patterns, ES6, HTML, CSS, LESS
• Experience with  MS Sql Server, Mongo DB
• Experience with SSO, SAML, OAuth, JWT for API and Web Session Authentication and Authorization
• Experience with Azure Devops platform will be an added advantage
• Experience with test and/or process automation, source control
• Possess solid debugging process and exhibit technical intuition

We are looking for an inside sales executive to help us find new sales opportunities and handle phone calls for the same. You will be required to achieve your given targets, collaborate with fellow employees and conduct demos.

What to expect from the role

• Make cold calls regarding inbound and outbound sales.
• Understand how to identify new sales opportunities.
• Work in a fast-paced goal-oriented environment.
• Learn on the job regarding how to conduct demos and sales in general.
• With time this job has scope for growth.

Responsibilities

• Identify new sales opportunities and handle both inbound and outbound calls to follow up.
• Make cold calls and emails to explore sales opportunities.
• Achieve quarterly milestones and close sales.
• Regularly study accounts and identify important players.
• Collaborate with teammates and work towards closing deals.
• Maintain a detailed database with all information on the prospects.
• Conduct offline demos to prospects and seal deals.

Requirements

• Any Degree (Preferably - Engineering Grads)..
• Strong sense of communication and phone skills.
• Well experienced with web presentation tools.