Web Analyst

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. 

Responsibilities:

Workforce  Management :

• Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
• Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
• Identify and analyze potential risks related to the reporting team that may impact project success 

Talent Acquisition Support:

• Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives

Communication, Coordination and Collaboration:

• Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
• Proactively keep HR updated about any key escalations, performance issues
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships

Performance Management Process:

• Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
• Leading career progression and associated financial impact projection of the reporting team
• Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity 
• Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
• Implement performance management plans (PMP) for team members whose performance is below the expected level
• Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
• Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team

HR Processes and Compliance

• Ensure compliance with company policies, procedures, and legal requirements 
• Communicate HR policies and processes to the team members, ensuring understanding and adherence

Analytics and Reporting

• Analyze performance data to identify trends, patterns, and areas for improvement
• Use this information to publish dashboards/reports and make recommendations.
• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region

Learning and Development:

• Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
• Leads development programs that align employee growth with organizational goals, enhancing career opportunities
• Facilitates connections to essential internal and external learning resources, supporting continuous professional development

Skills Required:

• 4-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
• Strong understanding of various stakeholders and their roles in an IT consulting organization
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship. 
• Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
• Experience working across both startups and large organizations
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
• Competence in building and effectively managing interpersonal relationships at all levels of the company
• Should possess strong problem-solving skills to address challenges and make informed decisions
• Openness to change, embracing new technologies, and staying updated with industry trends
• Ability to explain complex processes and employee development milestones clearly
• Ability to think strategically and execute operationally

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• Optional Food Wallet (up to Rs. 2500 per month) 
• Offered as a tax saver component
• Part of the special allowance component in the CTC

• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others

The Sales and Marketing Specialist will be tasked with daily responsibilities, including customer communication, delivering exceptional customer service, conducting sales, and providing training. Additionally, the Specialist will play a crucial role in sales management and achieving sales targets.

Key responsibilities include:

• Executing outbound telemarketing initiatives targeting specific accounts, prospect lists, and various call campaigns.

• Establishing and nurturing customer relationships through proactive communication, conducting follow-up qualifications to guide new business opportunities through the sales funnel.

• Conducting preliminary needs assessments and identifying prospects' pain points to assess how GreenStitch's solutions can effectively meet those needs.

• Developing and enhancing industry/product knowledge and expertise to strategically position GreenStitch's value proposition across multiple vertical segments.

• Actively participating in trade show and event planning to secure attendees and optimize prospect meetings for the Sales team.

• Conducting research to expand the prospect list using tools such as ZoomInfo, LinkedIn, and other methods.

• Maintaining accurate records of all activities in the CRM system, actively advocating for database cleanliness through regular and ongoing maintenance efforts.

• Taking accountability for meeting or surpassing monthly qualified objectives and quotas.

Job Purpose 

We are looking for a one man/woman army kind of person, who is a self starter and takes any initiative to its logical conclusion. Loves to play with new ideas for digital marketing, and can wear multiple hats as required.

A passionate person who loves the freedom of trying out new things and at the same time loves to learn from others.

Key Areas of Responsibility

B2B marketing to generating leads, working with the product and development team to evolve the product to increase conversion at every step of the customer journey.

Desired Candidate Profile

Essential Skills 

Reliable, Accountable and Trustworthy.

Good in English (spoken and written).

Ability to quickly understand the market and product. Loves to do research and arrange the tasks based on achievable milestones.

Must have some prior experience in digital marketing.

Plz write in no more than 100 words (and no BS plz) why we should hire you while applying.

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.

Job description

Job Title

Performance Marketing Specialist

Department

Digital Marketing

Reports To

Designation: Performance Specialist

Job Overview

The Performance Marketing Specialist will work to help scale social advertising efforts geared towards growing profitable e-commerce revenue. This role is for someone who is able to find efficient growth via Ad Platform, and who will explore opportunities in International channels.

You thrive in building, maintaining, and optimising digital advertising campaigns and have an experimental and methodological approach. The position requires a blend of creativity, analytical skill, perseverance, and results-oriented problem-solving.

Responsibilities and Duties

• Manage and create the Performance Marketing Budget and ensure that User Acquisition and Retention performance reach the business objectives.
• Create affiliate and manage social media paid ad campaigns.
• Have executed lead generation proficiently through ad campaigns for an Ecommerce Website.
• Leverage data insights to identify root causes (i.e in daily channels operation) & build solutions, develop new ideas to improve and support branding department initiatives.
• Understand the markets in which we are performing and suggest new strategies on top of the competition.
• Work with other departments (e.g. product development, creative, merchandising, and sales) to ensure goal and strategy alignment, as well as to maintain brand identity
• Don’t limit your impact - you can further help us to grow by expanding into new channels, new markets, and new categories.
• Measurable improvements to perform. 
• Keep a track of weekly targets and reports.

Qualifications & Criteria:

• Fluent in written English
• 3+ years of hands-on e-commerce marketing experience, including some form of social advertising
• A self-starter mentality, a strong sense of ownership, and an appetite for learning
• Moderate to advanced Excel experience (pivot tables, graphs, etc.)
• Demonstrable success in improving account performance in direct response Facebook advertising, and a desire to champion. A similar online ad experience will be considered as well.
• Ability to uncover insights from data and use quantitative methods to answer questions and to find opportunities for optimisation
• An eye for good design and can create ad concepts quickly leveraging basic design thinking (note: graphics design experience is not required)
• A passion for marketing, social advertising, and a positive attitude in all regards
• A desire to remain up-to-date with trends, new features, and functionalities in social advertising
• A team-oriented mindset and the ability to work with a wide range of individuals
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.

Requirements:

• Understanding of fundamental design principles for building a scalable application in the web/win platform.
• Proven experience as a .NET Developer or Application Developer.
• Hands-on experience in ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
• Hands-on experience of at least one of the .NET languages (e.g. C#, Visual Basic .NET).
• Familiarity with architecture styles/APIs (REST, RPC).
• Excellent troubleshooting and communication skills.