Who are we?
Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.
Success in the Role:
This role is an opportunity for an Engineering Leader looking for their next growth opportunity. As a leader, you will help us build and scale our team as our product grows and reaches new customers. This role requires technical and interpersonal skills to work with multiple teams, passion for solving problems, a focused approach towards growing people, expertise in product quality, automation and for delivering results.
As an Engineering Director, you will:
Lead the teams that enables our customers to build the middleware and backend of their products using our no code platform. We are a SaaS platform that allows our customers from different domains to build web scale applications online.
In this position, you are responsible for people management and product deliveries. It requires hands on Java and/or Golang development experience. Your responsibilities include
- Hire, mentor and motivate your teams.
- Plan and manage scrums and deliveries.
- Knowledge of cloud deployments, security and scalability concerns.
- Contribute to the design and develop of Java and GoLang based micro services.
- Expertise in scalable systems, including APIs, middleware and database systems.
- Create efficient development, build, packaging and deployment processes for Java and GoLang micro services.
- Review code and enforce best coding, security and test practices.
Work Experience and Skills required:
- Overall 15+ years of experience
- Experience in managing technical teams for 5 years.
- At least 10+ years of Java and/or Golang development experience in the relevant domain
- Worked on a product or SaaS platform
- Good communication and negotiation skills
What is leadership like for this role? What is the structure and culture of the team like?
This role will be reporting to the VP, Engineering. Our team’s focus is on challenging the status quo by innovating in a Jiffy. We believe in building a high performing organization and committing to make our customers successful.
We have cross functional teams organized around different platform components with clear responsibility and accountability. At the same time, engineers with horizontal technical skills like Java and GoLang development report to one leader to bring consistency and best practices across the entire platform.
What are the benefits and perks of working at JIFFY.ai?
- Hybrid Work : We have a hybrid working environment with at least 3 days in the office
- Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
- Workplace practices made for people well-being - Weekend Work Monitor, Low Call/No Call Wednesday, and Knowledge Sharing Sessions.
- Token of Appreciation-Early appraisal guaranteed with best Pay-Per-Performance Policy. Compensation off and overtime benefits are offered
- We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
- Grants- Different allowances and perks are designed to support and benefit JIFFYians.
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
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As a Senior Technical Writer, you will produce high-quality documentation that
contributes to overall success of our products. You will join a team of talented tech
writers who work collaboratively with developers, quality engineers, product
managers, and usability experts to make our products easier to use. You get to work
with some of the best minds in the industry at a place where opportunity lurks
everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Work with internal teams to obtain an in-depth understanding of the product
and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is
appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing
opportunities
• Create and maintain the information architecture
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 3 Years of experience in technical content writing
• Knowledge of IT services, Mobile Platforms and Mobility Solutions
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional and proven written communication and organization skills
• Flexibility and willingness to take on new responsibilities
• Ability to work independently on projects with little supervision
• Excellent time management
• Effective communicator
• Team player
- Advanced knowledge of software and solution architecture
- High-level project management skills
- Ability to solve complex software system issues
- Well experienced with software design and web development
- Proficiency with JAVA, and strong front-end knowledge of HTML5, JSF, Angular, React
- Familiar or working experience with Apache Kafka working, Containers, Docker, Kubernetes
- Professional, precise communication skills
- Deep understanding of 'under the hood' knowledge of frameworks worked on
- Work experience in implementing Unit Tests
- Work experience in applying the best practices of Design, Architecture and Application development
- Extensive experience with HTML5, CSS3, XML and JSON
- Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
- Implementing of Caching and RESTful services
- Troubleshooting design and performance flaws and system bottlenecks
- Conducting system performance tests
- Working experience in an Agile team, especially with SCRUM
- Good understanding of DevOps, CI/CD principles and practices to improve Software Quality & Efficiency
- Following Skills will be an added advantage
- Work experience with Cloud Services like AWS and Azure
- Familiar with common microservices patterns
- Service / API test – to test endpoints as thoroughly as possible
- End to End integration test system
Behavioral Skill
- Should be a quick learner with a problem-solving mindset
- Attention to detail and follow-through to achieve good quality
- Ability to work effectively in a team
- Excellent written and verbal communication skills
Key responsibilities:
- Define the overall content roadmap for AyurVAID across social media, website, and other communication channels, along with leadership
- Deliver high quality content on diseases, treatments, blogposts, FAQs etc. by conducting secondary research, AyurVAID case reports, discussions with Physicians and reviewing clinical textbooks
- Manage a team of content writers to ensure high productivity and quality outputs
- Set up an AyurVAID community (online) to engage on healthcare queries, sharing information, webinars, podcasts on regular basis on various topics
- Ensure patient testimonials (video) are scripted appropriately and edited by video editors
- Overall ownership of content generated for AyurVAID across channels
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.
Specific Responsibilities:
- Technical expert in IBM Maximo EAM technology.
- Should be well versed in MBO customizations for Maximo 7.x version.
- Advanced JAVA, SQL knowledge.
- Maximo building and deploying to various instances.
- Business process management using workflow design and management.
- Expert Knowledge of Maximo Integration Framework (MIF).
- Provide technical services over the entire lifecycle of a project.
- communication skills (verbal and written) possess the ability to multi-task.
- Maximo installations and upgrade work experience
- Participate in solution architecture design.
- Perform application and solution development to meet project requirements.
- Develop and document detailed technical designs to meet business requirements.
- Manage multiple technical environments and support the development and testing processes.
- Lead or assist in data conversion and migration efforts.
- Configure Maximo and assist in the development of interfaces to external systems.
- Identify areas of customization and optimization and provide solutions that meet the business requirements.
- Conduct system testing, as necessary.
Skill Requirements - Essential:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Strong Maximo technical knowledge required to help execute numerous projects.
- Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
- Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
- Ability to create and update advanced technical documentation.
- Strong communication skills and the ability to work well in a project team environment.
- Drafting/Reviewing Functional Specifications
- Drafting/Reviewing Technical Specifications
Skill Requirements - Preferable:
- To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
- To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
- To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
- IBM Maximo 7.x certification
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.
Desired Profile:
- Excellent communication and problem-solving skills,
- Strong analytical skills Ability to turn business requirements into technical concepts and code,
- Minimum 3 - 6 years experience in software development in general with 3 years in complex web applications using SAP UI5,
- Software architecture knowledge of enterprise applications is a must
- Experience with Web - Technologies (SAP UI5, HTML5, CSS3, JS, REST - WS) is a must
- Experience with SAP Mobile Platform as well as SAP Web IDE is a plus
- Knowledge and experience with user experience and design concepts is a plus
- 8+ years of experience in software development
- 4+ years of recent hands-on experience in architecting and building complex solutions that run in SaaS/PaaS environments, especially on AWS cloud leveraging SaaS based Microservices development coupled with Distributed Caching & Message Queuing.
- Should have experience in developing solution architecture and/or evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
- Should have excellent knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
- Should have experience with Full Stack development with experience in technology stacks/frameworks like JAVA, Springboot, Python, Redis, SQL, NoSQL and Graph DBs
- Good to have Architected solutions that handle Big Data and should be proficient in data analytics
- Must have Expert level proficiency in Design / Architectural patterns, data structures and algorithms
- Must demonstrate knowledge of DevOps tool chains and processes
- Experience in web-based application migration from on-premise to SaaS model is a big plus.
- Experience of Integration patterns and associated best practice(e.g. Web Services, REST API's, Pub/Sub, MOM)
- Excellent knowledge and hands-on experience in Web services related, functionally decomposed architecture, Load Balancing of Web Services and applications, designing multi-tenant systems, Clustering and sharding of data, microservices architecture / design patterns, and throttling and performance management of such services