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Business Operations and CRM Implementation Analyst
We are looking for a Business Operations and CRM Implementation Analyst with a strong focus on process improvement, operational efficiency, and compliance. This role requires implementing a CRM system that reflects our client journey and meets our operational standards. The ideal candidate should excel in analyzing and understanding business requirements, optimizing workflows, and ensuring compliance in all operations, particularly in visa processing.
Key Responsibilities:
- CRM System Implementation:
- Implement a CRM system based on an operational diagram of the client journey, customizing it to fit our specific business needs.
- Ensure seamless integration of the CRM system with existing business processes, enhancing data flow and client interaction.
- Process Improvement and Efficiency:
- Continuously analyze and improve business processes to increase operational efficiency.
- Implement strategies to optimize workflows, reduce redundancies, and enhance productivity.
- Compliance Assurance:
- Ensure all operations, especially those related to visa processing, adhere to relevant laws, regulations, and standards.
- Regularly review and update processes to maintain compliance and address any regulatory changes.
- Business Requirement Analysis:
- Conduct in-depth requirement analyses to capture and understand complex business needs.
- Translate these requirements into functional solutions, bridging the gap between business objectives and technical capabilities.
- Documentation and Automation:
- Create and maintain detailed SOPs for various visa processes, introducing automation to streamline operations.
- Identify opportunities for process automation and implement technological solutions to enhance efficiency.
- Strategic Business Operations:
- Provide insights into business operations and strategies, identifying areas for improvement.
- Analyze operational data to track performance and inform decision-making.
Qualifications:
- Extensive experience in business analysis, with expertise in CRM implementation and business operations.
- Demonstrated ability in process optimization, efficiency enhancement, and ensuring compliance in business operations.
- Strong knowledge of CRM platforms, process documentation, and automation technologies.
- Excellent communication skills and the ability to conduct thorough requirement analyses.
- A strategic thinker with an analytical approach to problem-solving.
Preferred:
- Background in visa processing or a similar regulatory environment.
- Relevant certifications in CRM systems, business analysis, or process improvement methodologies.
Application Process:
Candidates are encouraged to apply by submitting a resume and a cover letter detailing their experience in process improvement, CRM implementation, and ensuring operational compliance.
Experience 8+ Yrs
Bangalore work from office
1. Understand how to write high-performance react code. Be proficient in js language specifications. Pursue clean code.
2. Familiar with web security knowledge and able to use technical specifications to prevent security vulnerabilities
3. Have experience in front-end architecture of front-end websites. Have built front-end architecture.
4. Solved various mobile phone compatibility issues and was able to quickly locate problems.
5. Broad knowledge. Able to take over various tasks, including hybrid app, electron, webclip, pwa.
6. Good communication skills, able to solve various daily problems through communication.
7 Love learning and have an exploratory spirit for unknown technologies.
8. Able to guide employees below T3 and lead the team to improve code quality and improve work efficiency.
Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.
Interested candidates connect @Bhavani P on the LinkedIn
or message your number/ id on the cut short chat.
generation.
o 3+ years of software engineering experience.
o Advanced knowledge of Python, with 2+ years in a production environment.
o Experience with practical applications of deep learning.
o Experience with agile, test-driven development, continuous integration, and automated testing.
o Experience with productionizing machine learning models and integrating into web- services.
o Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
o Excellent verbal and written communication, teamwork, decision making and influencing
skills.
o Hustle. Thrives in an evolving, fast paced, ambiguous work environment.
· Good in designing, developing, and implementing Software architecture adhering to the standard software development principles
· Experience in past paced, dynamic, agile software development/maintenance environments
· Experience in Agile (Scrum/Kanban) development methodology
· Good in effort estimation of work items
· Product engineering experience preferred but not a must
· Good communicator who can articulate and translate business requirements into technical implementation
· Good working knowledge of CI/CD environments, TFS, azure, etc.
· Understanding of Cloud Environments will be added advantage
- Qualification: BE / B.Tech / ME / M.Tech
- You must have Experience of 3 - 7 years
- You must be proficient in Embarcadero Delphi10.3 or above Framework, Object oriented programing, clean code, Design patterns, Dependency Injection, Multithreaded programming
- Experience in cloud technology and mobile development
- Experience in using below libraries or equivalent
- DMVC Framework
- Mars Curiosity
- Developer Express
- FireDAC, ADO framework, TMS Aurelius
- Spring4d
- FMX Technology
- Knowledge on Cloud computing, IoT, Java script, Type script, Angular
- Good understanding of DevOps
- Experience in using ALM/Configuration management tools e.g. GIT
- Prior work experience in SQLite required
- You must be conversant with Agile software development processes / methodologies
What You Need to Succeed
- As a Delphi developer, you will understand, analyze and implement the requirements
- Create world class products using your knowledge in Delphi Framework and Libraries, OOPS programming skills, Design principles patterns
- Work with technologies : Cloud computing, IoT, Java script, Type script, Angular, Java
- Design, development and testing of new features in the applications
- Design implement DevOps Best practices, establish standards and policies for managing source code and continuous integration/delivery
- Responsible for regular communication with others involved in the development process
- Implement, test, and bug-fix functionality
- Participate as a team member in fully agile Scrum deliveries
- Experience in working with international environment with a multicultural team
- Exhibit excellent team spirit and good in communication
Role / Purpose - Lead Developer - API and Microservices
Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.
- Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
- Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
- Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
- Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices
- Appetite to manage large-scale projects and multiple tracks
- Experience and knowhow of the e-commerce domain and retail experience are preferred
- Good communication & people managerial skills
Core areas of work:
- Creating product inspiration pieces and demos for the ad products we develop
- Design, update and manage the website together with the design team
- Support Product Marketing with timely and effective marketing collaterals
- Drive the internal brand agenda for employees, brand and business
- Design for social media.
- Design presentation decks for Sales and Marketing
You are the one, if:
- You are attentive to details and an extra space ticks you off.
- You value time
- You are good at expressing your thoughts, be it in any form - written, verbal or visual.
- A good challenge exites and motivates you.
- You have some understanding of the digital advertising/marketing ecosystem. If not, you are someone who is keen to learn.
- You can independently handle projects and take them from concept to execution.
- You are passionate about something outside of work.
- You have realised that I misspelt 'excites' in point no. 4
- Essential Skills and Experience
- Experience in designing and implementing verification environments for complex RTL designs
- Well-versed in the use of hardware verification languages e.g. SystemVerilog or Specman e
- Verification methodologies such as UVM
- Understanding of end-to-end verification processes, from test plan creation through to verification closure
- Ability to quickly understand and apply complex specification detail
- Understanding of the fundamentals of computer architecture, with an emphasis on pipelining, exception handling, memory systems
- Practical experience of working on microprocessor designs
- In-depth understanding of memory protection, memory translation, vector processing in CPUs, exception and interrupt handling.
- Understanding of constrained random stimulus, the goals and general usefulness of different types of coverage in hardware, as well as checking methodologies and behavioral functional models.
- Knowledge of assembly language (preferably Arm), and/or C/C++
- In-depth technical reviewing of others work