Business Development Associate

About The Nexora Group Inc.

The Nexora Group Inc. is a technology-focused organization working on modern digital solutions that combine web development and artificial intelligence technologies. Our teams build scalable web platforms, automation tools, and AI-powered applications designed to improve user experiences and business efficiency.

We are looking for enthusiastic Web Developer Interns with an interest in AI integration who want to gain hands-on experience working on modern web technologies and real-world development projects.

Internship Responsibilities

• Assist in developing responsive and dynamic websites using HTML, CSS, JavaScript, and modern frameworks
• Support backend development using technologies such as Node.js, Python, or similar tools
• Work on AI integration in web applications, including APIs and automation features
• Participate in developing full-stack web applications
• Debug, test, and optimize web applications for performance and scalability
• Collaborate with designers and developers on project tasks
• Contribute to building AI-enabled web features such as chatbots, recommendation systems, or smart dashboards

Required Skills

• Basic knowledge of HTML, CSS, and JavaScript
• Understanding of web development fundamentals
• Familiarity with frontend frameworks (React, Angular, or similar) is a plus
• Basic knowledge of backend development or APIs
• Interest in Artificial Intelligence and AI-powered web technologies
• Strong problem-solving and analytical skills
• Ability to learn quickly and work in a collaborative environment

Preferred Qualifications

• Students or recent graduates in Computer Science, IT, Software Engineering, or related fields
• Basic understanding of full stack development
• Familiarity with Git or version control systems
• Exposure to AI tools, APIs, or machine learning concepts is beneficial

What Interns Will Gain

• Hands-on experience working on live web development projects
• Exposure to AI-powered web applications
• Practical experience in modern full-stack development workflows
• Mentorship from experienced developers
• Internship completion certificate based on performance and participation

Location: Bhavnagar [On-site]

Job Type: Full-time

Responsibilities:

• Develop, test, and maintain web applications using Laravel framework.
• Build and integrate RESTful APIs.
• Ensure high performance and responsiveness of applications.
• Troubleshoot issues and debug code.

Requirements:

• 6+ Months of experience in PHP Laravel development.
• Strong knowledge of PHP, Laravel, MySQL, MVC architecture, and OOP.
• Familiarity with HTML, CSS, JavaScript.
• Experience with Git or other version control systems.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field.



What We Offer:

• Competitive salary
• Growth opportunities
• Friendly and collaborative team environment

Field Sales,

Customers for generating business through DSA's and connectors

Accountable for driving the assigned sales targets.

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

Key Responsibilities:

• Facilitate Learning by setting up the KRA for his/her team: Create a supportive and engaging key result area where the team members are aligned towards their work daily. Foster a sense of community and collaboration among learners.

• Monitor Progress: Tracking the learners' progress and performance, identifying areas where they may need additional support or intervention. Keep detailed records of the team and understand the improvement that needs to be accomplished.

• Communicate Effectively: Maintain regular communication with the team members through various channels such as email, chat, or meetings. Provide timely updates, reminders, and feedback to keep the team informed and motivated towards their work.

• Collaborate with Team: Work collaboratively with the team to provide a learning experience for learners. Share insights, best practices, and resources to support continuous improvement.

• Escalation Handling: The ideal candidate will be responsible for handling the escalations that come up to them proficiently. Managing the blockers will be the sole responsibility of the candidate.

• Project Handling: The ideal candidate will be responsible for handling the projects that will be given to them and they also need to be proactive in taking up new projects and completing them within deadlines.

• Stakeholder Management: The ideal candidate will be responsible for maintaining good relations with the internal stakeholders for the team and the occurring requirements. Reporting to the operations lead and the co-founder to understand the requirements will also be the responsibility of the lead.

• Analytical skills: Maintaining data-driven records of the team and implementing them along with data presentation will also be the prior skill that the candidate should have. 

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

• Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
• Experience in Programming Language: Java 8, Javascript
• Experience in Microservice Development or Architecture
• Experience with Web Application Frameworks: Spring or Springboot or Micronaut
• Designing: High Level/Low-Level Design
• Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
• Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
• Experience on one or more Database: RDBMS or NoSQL
• Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
• Security (Authentication, scalability, performance monitoring)