Business Development Associate

Role: The Process Optimization is a team within Innovation Division focused on improving the efficiency and effectiveness of key firm processes by bringing together process reengineering, automation and other capabilities to support making the firm a more digital and streamlined organization.

Job Responsibilities

• Liaise with business users across locations to understand/ document business requirements, detail the use cases & propose solution options for automation

• Guide and Implement Best practices for Microsoft Power Platform

• Analysis and Design of Power Platform based apps.

• Own product roadmaps, create & manage project plans, call out risks & issues proactively, report progress against the plan & track associated project benefits

• Ability to wear multiple hats including but not limited to Business Analyst, Developer, Project Manager, Tester & Business User

• Monitors and measures the effectiveness of digital robots and creates reports on impact of the robotic solution.

• Conduct training / Hackathons from an Enablement perspective. Required Skills

• 4+ years of experience with Microsoft Power Platform.

• Expertise in Model driven apps, Business process flows, Cloud flows, Canvas Apps, Power Automate.

• Expertise in User permissions configuration.

• Bachelor's in computer science or related field.

• IT experience with n-tier, database, and client server design/development

• Architecting and designing business applications using Power Apps, Power Automate, Power BI.

• Expertise on various integration technologies like REST, Service Bus, HTTP, SOAP.

• Ability to execute development of Re-usable Assets, Code Reviews, and IT Governance for Power Practice

Desired Skills:

• Well versed with SDLC, Agile, CD&CI methodologies.

• Knowledge and expertise on Plugins

• Hands-on Java experience is an asset.

• Provide thought-leadership to client across business and technical project dimensions solving complex business requirements.

• Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit)

• Well experienced with design application and Infrastructure using various Application Servers, Databases, Security Managers etc.

• Knowledge and expertise on recent trends like Cloud, AI/ML, Microservices etc.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.

Responsibilities : 

- Developer responsibilities include, but are not limited to the following:

- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8

- 4-10 years java development experience with JSE/JEE, Java-based Micro-services framework, and implementation, Spring framework, Hibernate framework, SQL, etc

- Hands-on experience on Spring boot & SPARK Microservices and OSGi specifications

- Strong knowledge of micro-service logging, monitoring, debugging, and testing

- Implementations experience of micro-service integration, packaging, building automation, and deployment

- At least two years experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)

- Object-Oriented Analysis and design using common design patterns.

- Insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)

- Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)

- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)

Qualifications: BS/MS degree in Computer Science, Engineering or a related subject and a minimum of 8 years of professional work experience in a mid-d or large corporate Information Technology environment. Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once. Comfort with ambiguity and ability to navigate uncertainty.

Requirements :

- 3+ years of professional software development experience

- 2+ years of object-oriented Java/J2EE hands-on development

- Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring

- REST web services

- Anyone of the messaging solutions like Kafka, RabbitMQ

Desirables :

- SQL, No SQL concepts

- Experience of Redis or/and Mongo DB

- Agile methodology

- Experience leading or working with cross geography teams

- Unix, shell scripting & Build Systems

Bonus :

- Microservice design and development experience

- Android application development experience

- Experience in performance optimization is an added advantage

- Full SDLC experience (requirements gathering, architecture, development, QA, etc.)

Responsibilities :

- You will be working with the Supply Chain Management team building a leading eCommerce platform for Asian markets

- Order Promising system, promising the order delivery promise date to customer by applying the constraints on current resource availability across different steps in the supply chain. This system needs to scale for thousands of requests per minute with few million seconds of response time

- Warehouse and Inventory Management system, this system needs to scale to processing huge number of orders across different warehouse.

- Transportation and Logistics Management, involves planning and delivery of huge number orders to end customer. This system has the workflows to manage first mile, line haul and last mile delivery to customer

- Inventory Planning, helps in tracking different selling behaviours of the items and triggers / helps planners to replenish, promote, markdown or place inventory at right place to cut down the on hand inventory requirements

- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding review, coding, unit testing, end user feedback cycle changes and manging and scaling the system in production.

- Primary role in leading software development teams

- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, microservices and SQL.

- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture

- Work with a team of amazing developers and designers involved in the design and development of global platforms

- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud-based or hosted product platforms

- Drive the implementation of new technologies that improve our ability to build great customers products.

- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

Qualification : 

We are hiring for Angular Developer. Opportunity to make a difference, chance to work on cutting edge technology, flexible work hours, rewarding career, work from home option.

1. Minimum experience of 1 year and maximum 3 years in Angular 5+ version
2. Preference- If the candidate is full stack developer and has an additional skill
3. Position opened for immediate joiners (Maximum within 15 days of offer)

• Create Intuitive websites, Responsive design, Web and Mobile application/Product interfaces
• Good at following practices like W3C standards, Tableless layout & SEO friendly markup
• Creating ideas for a social media campaign, print communication, packaging and branding
• Creating promotional videos by collaborating with the marketing team
• Create and iterate design mock-ups, prototypes, specs and production visual assets such as graphics and icons

Identify customers needs and gaps in our content and recommend new topics

Required:

• A portfolio that demonstrates your visual and interaction design experience
• Strong ability to communicate, articulate your design decisions, and consider feedback from product managers, engineers and other designers
• Experience with 3D software tools like Maya, Blender, Unity, etc
• Should be well-versed in Adobe Premiere Pro and After Effects
• Passionate about graphic design, typography, photography, motion, and illustration

Degree in Design, Fine Arts or a related field is a plus