Business Development Associate

Job Title : React + Node.js Developer (Full Stack)

Experience : 5+ Years

Location : Mumbai or Pune (Final location to be decided post-interview)

Notice Period : Immediate to 15 Days

Interview Rounds : 1 Internal Round + 1 Client Round

Job Summary :

We are looking for a highly skilled Full Stack Developer (React + Node.js) with strong expertise in both frontend and backend development.

The ideal candidate should demonstrate hands-on experience with databases, excellent project understanding, and the ability to deliver scalable, high-performance applications in production environments.

Mandatory Skills :

React.js, Node.js, PostgreSQL/MySQL, JavaScript (ES6+), Docker, AWS/GCP, full-stack development, production system experience, and strong project understanding with hands-on database expertise.

Key Responsibilities :

• Design, develop, and deploy robust full-stack applications using React (frontend) and Node.js (backend).
• Exhibit a deep understanding of database design, optimization, and integration using PostgreSQL or MySQL.
• Translate project requirements into efficient, maintainable, and scalable technical solutions.
• Build clean, modular, and reusable components following SOLID principles and industry best practices.
• Manage backend services, APIs, and data-driven functionalities for large-scale applications.
• Work closely with product and engineering teams to ensure smooth end-to-end project delivery.
• Use Docker and cloud platforms (AWS/GCP) for containerization, deployment, and scaling of services.
• Participate in design discussions, code reviews, and troubleshooting production issues.

Required Skills :

• 5+ Years of hands-on experience in full-stack development using React and Node.js.
• Strong understanding and hands-on expertise with relational databases (PostgreSQL/MySQL).
• Solid grasp of JavaScript (ES6+), and proficiency in Object-Oriented Programming (OOP) or Functional Programming (FP).
• Proven experience working with production-grade systems and scalable architectures.
• Proficiency with Docker, API development, and cloud services (preferably AWS or GCP).
• Excellent project understanding, problem-solving ability, and strong communication skills (verbal and written).

Good to Have :

• Experience in Golang or Elixir for backend development.
• Knowledge of Kubernetes, Redis, RabbitMQ, or similar distributed tools.
• Exposure to AI APIs and tools.
• Contributions to open-source projects.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Key responsibilities

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counselling, and product knowledge education.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required

• Bachelor’s / Master’s Degree in relevant field.
• Freshers with Good communication and Interest in sales are welcome.
• Experience in planning and implementing sales strategies.
• Experience in Lead generation, email marketing, excel would be preferred.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Job Description

Jaipur Company seeks a PHP Developer Full-time

Responsibilities:-

1)  Experience: We are seeking a Senior PHP Developer with at least 3 years of experience in PHP and one of the following: .NET or Cloud Server Operations. If you do not have experience in these areas, we are prepared to provide training to help you gain these skills. All our work is recorded under an employee monitoring system.

2)  SAAS Product Operations: As a Senior PHP Developer, you will be responsible for managing and operating our own cutting-edge Software as a Service (SAAS) products. You can explore our products at https://www.pnapna.com.

3)  Collaborative Work: You will collaborate closely with our IT team to bring various projects to fruition.

4)  /Language Proficiency: Proficiency in English, both written and spoken, is essential for effective communication within the team and with clients.

5)  Troubleshooting: Part of your role will involve identifying and resolving issues related to our SAAS scripts and the infrastructure of our server systems.

6)  Server Management: You will be responsible for ensuring the smooth operation of web processes and infrastructure on our Linux-based servers.

7)  Script Development: You will have the opportunity to create scripts that enhance client systems, helping them achieve peak performance and meet their objectives.

8)Software Development: Testing and developing software for client applications, primarily those located in North America, is a key aspect of your role.

9)Documentation: You will create comprehensive documentation for the software you develop, ensuring that it is well-documented for both internal and client reference.

10)           Debugging: Utilizing source debuggers, you will diagnose issues and write or modify client software as necessary to enhance functionality.

11)           Project Results: You will be expected to consistently deliver effective results within set deadlines, contributing to the success of our projects.

Requirements:-

1)  Education: A Bachelor's degree in Computer Science or a related field is a prerequisite for this role.

2)  Development Skills: Proficiency in PHP is required, along with experience in using web frameworks like Laravel and CodeIgniter. If you do not have experience with PHP, knowledge of DOT.Net desktop applications or Cloud servers is acceptable. We are willing to provide training to enhance your skills in these areas.

3)  Front-end Technologies: Advanced knowledge of front-end technologies, including CSS3, JavaScript, and HTML5, is essential for this position.

4)  Programming Skills: You should have a solid understanding of object-oriented programming.

5)  Database and OS: Familiarity with both SQL and NoSQL databases, as well as experience with the Linux operating system, is beneficial for success in this role.

6)  Project Leadership: The ability to effectively manage and lead projects is a key competency that we value.

Job Type: Regular / Permanent

Salary: ₹40,000.00 - ₹60,000 per month

Contract Length: 45 days Notice Period

If you possess the requisite skills and qualifications and are enthusiastic about joining our team to work on innovative SAAS products, please submit your application with your resume and any relevant work samples.

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• PHP: 3year (Preferred)
• total work: 3 year (Preferred)
• website development: 3 year (Preferred)

Vice President (Product Management) - Y Combinator backed Shopify-like platform

About Merito :-

- We are working with the mission to change the way hiring is done.

- The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About Our Client :

- Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online.

- Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.

- Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.

- We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.

Job Description :-

Here we're shaping the future of the creator economy to realize our dream of creating a world with no boring jobs.

We are looking for an experienced Vice President, Product Management to lead and own our Product strategy and execution to drive our business goals. As our VP, Product, you will lead the product management team to determine priorities across PODs, develop the product roadmap, and lead its execution, in partnership with our Product Development, Engineering, Sales and Marketing teams.

Our work environment is fast-paced, with a collaborative atmosphere. We are passionate about delivering innovations that empower Creators to become Entrepreneurs and realize their full potential. We are looking for a Product leader to bring in and instill a philosophy for how we work and deliver world-class products.

Our Product Management team's core mission is to delight customers resulting in Product Led Growth. We obsessively seek to understand customers' perspectives, have a bias toward data-driven action, and can break down complex problems into steps that drive product roadmaps. Product managers also serve as product owners, leading product teams and driving cross-functional collaboration on a day-to-day basis.

We value the following traits in our product management leaders:

- Stewards: We put the needs of our customers and our business ahead of our own egos

- Leaders: We lead by example, inspiring and motivating those around us

- Hi-Lo: We are both strategic and hands-on, detail-oriented when necessary.

- Generalists: We are equally comfortable working on all parts of the product stack

- Evidence-driven: We base our ideas on data and measure the results of those ideas.

- Resource-aware: We are resource-efficient in everything we do.

Responsibilities :-

- Lead and evangelize as we execute on our product vision and product strategy across the company

- Set up processes that ensure smooth coordination between the Product team with other teams

- Drive growth product initiatives to existing services

- Review business and product results regularly with leadership, suggesting changes to the business or product plans.

- Manage, motivate, coach, and develop a team of product managers.

- Coordinate roadmaps across teams

- Manage requirement and design reviews

- Collaborate with cross-functional peers to solve complex problems.

Requirements :-

- Passion and alignment with our core vision of A world with no boring jobs

- 3+ years product management experience, ideally with previous VP-level responsibilities

- Work history in both core product development (e.g. product/market fit) and growth product initiatives (e.g. SEO, funnel optimization)

- Consumer SaaS product experience as well as experience in one of the following areas: E- Commerce and E-Learning, digital content and community.

- Experience with SEO, growth product execution, content strategy development