Manager/Sr. Manager – Online Marketing

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences and is targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front-end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

Ungrammary is looking for a Graphic Designer

If you have the ability to translate your vision and imaginations in great designs, then this the place for you.

Come be a part of our Graphic Designers troop.

Job Role:

1. Assist UX UI designers with iconography, empty states, visuals and illustrations
2. Preparing creative briefs for clients 
3. Work on digital and print design such as brochures, case studies, and report design
4. Designing landing pages

Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.

What You Need for this Position

• Education: Requires a Bachelor's degree or higher in any field.
• Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
• Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.

What You Will Be Doing

• Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
• Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
• Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
• Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
• Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
• Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
• Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
• Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
• Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
• Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies. 

• Involved in entire SDLC lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines.
• Meets and exceeds standards for the quality and timeliness of the work products.
• Implements, unit tests, debugs and leads integrations of complex code.
• Identify opportunities for further enhancements and refinements to best practices, standards and processes.
• Ensure robust, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations

Experience

Technical Duties & Responsibilities

3 – 6 Years

With 2-4 years of experience in Scalable Architecture development. We are looking for Independent Contributors, who have good understanding of Microservices based architecture, and a comprehensive awareness of various architectures & their suitability as per product requirements: -

• Can solve problems independently, be responsible for the requirement analysis and design implementation of important business modules, and be familiar with the online deployment environment, able to independently analyse and quickly troubleshoot online faults.

• Familiar with JAVA programming principles, understand their advanced features and class libraries, network and server programming, multi-threaded programming, common open source products
• Experience in SOA EIP using Apache Camel Spring Integration

• High quality coding ability, reusability, low coupling, scalability, high performance, maintainability, high security

• Have the architectural design capabilities of modules and subsystems, master common architectural design methods and patterns

• Understand SOA, event-driven, distributed system principles, large-scale network application structure, message middleware, caching, load balancing, clustering technology, data synchronization, NoSQL

• Have the project experience of RabbitMQ or Kafka

• If the candidate has air fare industry experience, might be priority