Support.com, Inc. is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
For more information, please visit www.support.com.
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NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM
strategies for the organization. The correct person will be goal oriented, possess exceptional attention
to detail, and have outstanding interpersonal skills.
Key Management Areas of Responsibility
Define requirements, tasks, and resources associated to SEO strategy.
Manage and execute implementation of SEO strategy.
Communication to team and management on strategy/project development, timelines, and
results.
Collaborate on strategy and goal definition for success.
Keep pace with SEO, search engine, social media and internet marketing industry trends and
development.
Contribution to the company blog and at least one social media community.
Key Functional Areas of Responsibility
Develop a strategy for the improvement of organic search ranking and the maximization of ROI
Perform keyword research in coordination with business objectives to optimize existing content
and uncover new opportunities.
Provide SEO analysis and recommendations in coordination with elements and structure of
websites and web pages.
Provide recommendations and execute/manage strategies for content development in
coordination with SEO goals – general and keyword specific.
Help to create and support marketing content to socialize and use for social media purposes
(e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and
customers).
Develop and implement link building campaigns.
Develop, manage and execute communication/content strategies via social communities in
coordination with business goals.
Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster
tools).
Monitor and evaluate search results and search performance across the major search channels
in order to improve rankings.
Research and administer social media tools in support of organization’s social media strategy.
Monitor and evaluate web analytics dashboards and reports in order to develop and
recommend SEO strategies.
Communication to team and management on project development, timelines, and results.
Manage a team of content writers, link builders, and social media marketers.
Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and
techniques.
Manage and monitor growth by implementing campaign solutions; build campaigns,
monitor and optimize for performance and work towards marketing objectives,
Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.
Manage the implementation, tracking, and measurement of integrated digital marketing
campaigns within the timelines and budgets.
Provide creative copy suggestions and graphical ad templates.
Professional Competencies
Passion for SEO and overall internet marketing.
Outstanding ability to think creatively, strategically and identify and resolve problems.
Ability to foster strong client relationships at various levels.
Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
Ability to clearly and effectively articulate thoughts and points.
High levels of integrity, autonomy, and self-motivation.
Excellent analytical, organizational, project management and time management skills.
Professional Skills & Qualifications
7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).
Strong understanding of SEO & SMO process.
Should have experience in running SEM campaigns.
Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).
Experience working with CMS and building/administering content in multiple CMS
environments.
Experience with A/B testing and other testing metrics.
Knowledge of HTML/CSS and website administration.
High-level proficiency in MS Excel, PowerPoint, and Word.
Experience with website analysis using a variety of analytics tools including Google Analytics as
well as internal reporting tools.
We are a technology company with a proven track record of partnering with organizations to deliver innovative mobile and cloud solutions & products. We believe that cloud and mobility are the means to deliver solutions to tomorrow’s challenges. Over the last 10 years, we have completed over 200 projects, and many of those have reached the top of the AppStores. We have worked across a number of categories including Fintech, Social, Retail, Enterprise, Lifestyle, Ticketing, Sports, Healthcare, Entertainment and many more.
We have worked with both Fortune 500 companies and innovative startups, and delivered successful products. We have a 40+ people team which, includes UI/UX designers, the best breed of engineers for iOS and Android, Full Stack Developers and Innovators. Other than design and development, Byteridge helps companies understand and define the product that needs to be built. This includes working with the stakeholders to understand the business, recognizing areas of improvement and aligning the project scope with the customers problems.
Started with a localized order of mere 10 Lakhs of servicing the computers in the nascent stage it reaches up to One million dollar threshold in few years. Though one of its Directors Sourabh says it’s a Journeyfrom failure to failure without losing enthusiasm but the reality tells a different story.
The reality is in ten years the UDS group builds up a suitable infrastructure headquartered at Kolkata with office at an independent 2 storied facility in a centrally located area of the city with a space to accommodate around 50 resources at all levels per shift with all supporting amenities like Conference Hall, Pantry, modern rest rooms, Front Office Area and a very caring support staff.
The center is adequately fitted with latest servers and workstations and centrally networked with high-speed internet facility and back-up devices. UDSPL has national level presence in the following locations across India: Pune, Chennai, Hyderabad, Kolkata, Bengaluru, Bhubaneswar, Guwahati, Ranchi, Patna, etc.
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
StepSecurity is dedicated to enhancing CI/CD security by providing solutions to prevent pipeline attacks. Founded by seasoned security professionals with experience at Microsoft, Uber, and Plaid, StepSecurity addresses the security gaps highlighted by major breaches like SolarWinds and Codecov.
Founders:
- Varun Sharma: CEO & Co-Founder, formerly at Microsoft.
- Ashish Kurmi: CTO & Co-Founder, with experience at Plaid, Uber, and Microsoft.
Advisors:
- Sekhar Sarrukai, David Cross, Gagan Gulati, Jordan Harband, Ram Shankar Siva Kumar.
Investors:
StepSecurity is backed by leading VCs and notable angel investors, including Anmol Malhotra (Coinbase), Ash Devata (GreyNoise), and David Cross (Rain Capital).
Funding raised: $3M - Seed Funding
For more detailed information, visit - https://www.stepsecurity.io/team
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