Support.com, Inc. is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
For more information, please visit www.support.com.
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NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM
strategies for the organization. The correct person will be goal oriented, possess exceptional attention
to detail, and have outstanding interpersonal skills.
Key Management Areas of Responsibility
Define requirements, tasks, and resources associated to SEO strategy.
Manage and execute implementation of SEO strategy.
Communication to team and management on strategy/project development, timelines, and
results.
Collaborate on strategy and goal definition for success.
Keep pace with SEO, search engine, social media and internet marketing industry trends and
development.
Contribution to the company blog and at least one social media community.
Key Functional Areas of Responsibility
Develop a strategy for the improvement of organic search ranking and the maximization of ROI
Perform keyword research in coordination with business objectives to optimize existing content
and uncover new opportunities.
Provide SEO analysis and recommendations in coordination with elements and structure of
websites and web pages.
Provide recommendations and execute/manage strategies for content development in
coordination with SEO goals – general and keyword specific.
Help to create and support marketing content to socialize and use for social media purposes
(e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and
customers).
Develop and implement link building campaigns.
Develop, manage and execute communication/content strategies via social communities in
coordination with business goals.
Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster
tools).
Monitor and evaluate search results and search performance across the major search channels
in order to improve rankings.
Research and administer social media tools in support of organization’s social media strategy.
Monitor and evaluate web analytics dashboards and reports in order to develop and
recommend SEO strategies.
Communication to team and management on project development, timelines, and results.
Manage a team of content writers, link builders, and social media marketers.
Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and
techniques.
Manage and monitor growth by implementing campaign solutions; build campaigns,
monitor and optimize for performance and work towards marketing objectives,
Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.
Manage the implementation, tracking, and measurement of integrated digital marketing
campaigns within the timelines and budgets.
Provide creative copy suggestions and graphical ad templates.
Professional Competencies
Passion for SEO and overall internet marketing.
Outstanding ability to think creatively, strategically and identify and resolve problems.
Ability to foster strong client relationships at various levels.
Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
Ability to clearly and effectively articulate thoughts and points.
High levels of integrity, autonomy, and self-motivation.
Excellent analytical, organizational, project management and time management skills.
Professional Skills & Qualifications
7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).
Strong understanding of SEO & SMO process.
Should have experience in running SEM campaigns.
Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).
Experience working with CMS and building/administering content in multiple CMS
environments.
Experience with A/B testing and other testing metrics.
Knowledge of HTML/CSS and website administration.
High-level proficiency in MS Excel, PowerPoint, and Word.
Experience with website analysis using a variety of analytics tools including Google Analytics as
well as internal reporting tools.
Hyrhub was founded in 2014, who after creating success stories in various startups, realised that hiring niche talent is still a problem faced by many companies. Despite witnessing transformation in the HR space over the past few years, noticed that firms, especially startups spend a large portion of their time and capital in searching for the right talent as it’s a critical component of its success and often neglected, in the midst of all the innovation.Hyrhub started out as an exclusive search tool to hire tech talent, and later progressed to other domains. Our core belief is that no company should be devoid of people who are passionate, innovative and focussed on both creation and delivery.
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
Founded in 2013, headquartered in Raleigh, North Carolina
Serves 14,000+ companies globally
Processes 20B+ daily events and supports 1B+ users
850+ employees across global offices
Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
Founded in the early 2020s as a next-gen product management platform
Built one of the early AI-native PM agents for automating product workflows
Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
Achieved strong product recognition across PM tooling ecosystems
Acquired by Pendo (2026) to accelerate AI innovation in product experience
TheCodersHub is a startup that offers services in #androiddevelopment, #webdevelopment, #softwaredevelopment, #mobiledevelopment, and #iosdevelopment. While still in the early stages, we are focused on growth and innovation within the tech industry.