Support.com, Inc. is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
For more information, please visit www.support.com.
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NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM
strategies for the organization. The correct person will be goal oriented, possess exceptional attention
to detail, and have outstanding interpersonal skills.
Key Management Areas of Responsibility
Define requirements, tasks, and resources associated to SEO strategy.
Manage and execute implementation of SEO strategy.
Communication to team and management on strategy/project development, timelines, and
results.
Collaborate on strategy and goal definition for success.
Keep pace with SEO, search engine, social media and internet marketing industry trends and
development.
Contribution to the company blog and at least one social media community.
Key Functional Areas of Responsibility
Develop a strategy for the improvement of organic search ranking and the maximization of ROI
Perform keyword research in coordination with business objectives to optimize existing content
and uncover new opportunities.
Provide SEO analysis and recommendations in coordination with elements and structure of
websites and web pages.
Provide recommendations and execute/manage strategies for content development in
coordination with SEO goals – general and keyword specific.
Help to create and support marketing content to socialize and use for social media purposes
(e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and
customers).
Develop and implement link building campaigns.
Develop, manage and execute communication/content strategies via social communities in
coordination with business goals.
Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster
tools).
Monitor and evaluate search results and search performance across the major search channels
in order to improve rankings.
Research and administer social media tools in support of organization’s social media strategy.
Monitor and evaluate web analytics dashboards and reports in order to develop and
recommend SEO strategies.
Communication to team and management on project development, timelines, and results.
Manage a team of content writers, link builders, and social media marketers.
Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and
techniques.
Manage and monitor growth by implementing campaign solutions; build campaigns,
monitor and optimize for performance and work towards marketing objectives,
Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.
Manage the implementation, tracking, and measurement of integrated digital marketing
campaigns within the timelines and budgets.
Provide creative copy suggestions and graphical ad templates.
Professional Competencies
Passion for SEO and overall internet marketing.
Outstanding ability to think creatively, strategically and identify and resolve problems.
Ability to foster strong client relationships at various levels.
Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
Ability to clearly and effectively articulate thoughts and points.
High levels of integrity, autonomy, and self-motivation.
Excellent analytical, organizational, project management and time management skills.
Professional Skills & Qualifications
7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).
Strong understanding of SEO & SMO process.
Should have experience in running SEM campaigns.
Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).
Experience working with CMS and building/administering content in multiple CMS
environments.
Experience with A/B testing and other testing metrics.
Knowledge of HTML/CSS and website administration.
High-level proficiency in MS Excel, PowerPoint, and Word.
Experience with website analysis using a variety of analytics tools including Google Analytics as
well as internal reporting tools.
CompuCom provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses.
CompuCom has over 30 years of experience partnering with diverse businesses across multiple industries and is a recognized leader by Gartner1.
In November 2017, CompuCom was acquired by Office Depot, Inc. (NASDAQ:ODP). The acquisition was the first step of a longer-term journey to transform Office Depot from a traditional provider of primarily office products into a broader product and business services platform. This transformation will leverage stores, online presence and sales force to create a unique omnichannel platform that offers services, products and solutions focused on businesses of all sizes. The strategic acquisition of CompuCom adds an award-winning, enterprise-managed workplace services capability to Office Depot’s portfolio.
Compro Technologies operates in two primary spheres of business. 1. Educational Technology Solutions Compro Technologies helps EdTech innovators create practical and affordable learning technology solutions. For two decades, startups to large multinational educational publishing organizations have appreciated our ability to help them imagine, develop, and deploy award-winning digital products for millions of students and educators. It could be a product for significantly cutting the time-cycle for building courseware without involving an army of software engineers. Or, it could be the architecting of a new next-gen publishing platform for a leading publisher with multiple delivery channels worldwide. We are working on some of the key challenges in digital publishing today. Engagements ranging from publishers like Cambridge University Press and National Geographic Learning to Pearson and Cengage have helped us gain a broad understanding and a depth of insight into the digital publishing space. Our experience ranges across a span of 15+ years in educational technology and publishing. 2. Salesforce Solutions The Salesforce practice ideates consults on, implements, customizes and supports solutions built around the Salesforce.com platform. The Salesforce CRM is the leading CRM solution (source: Gartner) with 180,000+ customers world-wide. Compro is a premium Salesforce partner. With 350+ engagements and over 12 years of experience, we have been helping businesses accelerate their sales, marketing, and customer service. Customers from across industries like Airtel, Monsanto, PVR Cinemas, Saint-Gobain, Aman Resorts, Fujifilm and many more have been extending our expertise in applying the strengths of Salesforce in new directions. One culmination of this expertise has been that we are the most awarded partner of Salesforce in India.
At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.
We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy.
The company is a team of humble, efficient, and easygoing individuals working together on "Everything Sales" as their "Everyday Passion". They solve sales-related problems and operate in various industries.
The company is a team of professionals who are passionate about sales and work together to solve sales-related problems. They operate in various industries and provide solutions to businesses to improve their sales. The company has a history of successfully helping businesses increase their revenue by providing effective sales strategies and techniques. They work with businesses of all sizes and provide customized solutions to meet their specific needs. The company operates in industries such as retail, e-commerce, and B2B. They have a deep understanding of the sales process and use their expertise to help businesses achieve their sales goals. The company's mission is to help businesses grow by improving their sales performance.
Internet Soft is a leading company in the tech industry, with a long history of developing innovative products and services.
Since its founding, Internet Soft has been at the forefront of technological advancement, consistently introducing new and improved products to the market. From its early days as a start-up to its current position as a global leader, the company has consistently delivered cutting-edge solutions to its customers.
One of the keys to Internet Soft's success has been its commitment to research and development. The company has invested heavily in its R&D department, hiring top talent and providing them with the resources they need to push the boundaries of what is possible. As a result, Internet Soft has been able to stay ahead of the competition and bring new and exciting products to market.
In addition to its focus on innovation, Internet Soft is also known for its excellent customer service. The company's dedicated team of professionals is always ready to help customers with any questions or issues they may have, ensuring that they have the best possible experience with Internet Soft's products and services.
Internet Soft's success is not limited to its products and services. The company is also a leader in corporate social responsibility, with a strong commitment to sustainability and social justice. It has implemented numerous programs to reduce its carbon footprint and give back to the communities in which it operates.
Overall, Internet Soft is a company that is dedicated to staying at the forefront of technological advancement, providing top-quality products and services to its customers, and making a positive impact on the world. It is no wonder that it is widely considered one of the most successful tech companies in the industry.
A Leading Customer Service Outsourcing Company Offering the Most Reliable and Cost-Effective Business Process Outsourcing Solutions
Major Services include:
- Call Answering and Support Services
- Live Chat Outsourcing and Support
- Data Entry and Management Services
- General IT Support and Email Management
Reputation.com is a leading Online Reputation Management (ORM) platform that helps large, multi-location enterprises monitor review sites and social media, generate more representative star ratings and reviews, make operational changes to improve customer experience, and maximize customer retention and revenue. It solves the problem of companies struggling to ensure that their reviews and ratings reflect actual customer satisfaction, and operates in industries such as retail, hospitality, healthcare, automotive, and more.
Reputation.com was founded in 2006 and is headquartered in California, USA. The company's platform uses artificial intelligence and machine learning to analyze customer feedback and provide actionable insights to improve customer experience. It has helped companies across various industries improve their online reputation and increase revenue. For example, a leading automotive dealership group used Reputation.com's platform to increase its average star rating from 3.7 to 4.7 and saw a 25% increase in sales.
Reputation.com operates in industries such as retail, hospitality, healthcare, automotive, and more. Its platform is used by large, multi-location enterprises to monitor and manage their online reputation, improve customer experience, and increase revenue. The company has received funding from top-tier venture capital firms such as Kleiner Perkins, August Capital, and Bessemer Venture Partners. It has also been recognized as a World Economic Forum Global Growth Company.