Support.com, Inc. is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
For more information, please visit www.support.com.
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NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM
strategies for the organization. The correct person will be goal oriented, possess exceptional attention
to detail, and have outstanding interpersonal skills.
Key Management Areas of Responsibility
Define requirements, tasks, and resources associated to SEO strategy.
Manage and execute implementation of SEO strategy.
Communication to team and management on strategy/project development, timelines, and
results.
Collaborate on strategy and goal definition for success.
Keep pace with SEO, search engine, social media and internet marketing industry trends and
development.
Contribution to the company blog and at least one social media community.
Key Functional Areas of Responsibility
Develop a strategy for the improvement of organic search ranking and the maximization of ROI
Perform keyword research in coordination with business objectives to optimize existing content
and uncover new opportunities.
Provide SEO analysis and recommendations in coordination with elements and structure of
websites and web pages.
Provide recommendations and execute/manage strategies for content development in
coordination with SEO goals – general and keyword specific.
Help to create and support marketing content to socialize and use for social media purposes
(e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and
customers).
Develop and implement link building campaigns.
Develop, manage and execute communication/content strategies via social communities in
coordination with business goals.
Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster
tools).
Monitor and evaluate search results and search performance across the major search channels
in order to improve rankings.
Research and administer social media tools in support of organization’s social media strategy.
Monitor and evaluate web analytics dashboards and reports in order to develop and
recommend SEO strategies.
Communication to team and management on project development, timelines, and results.
Manage a team of content writers, link builders, and social media marketers.
Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and
techniques.
Manage and monitor growth by implementing campaign solutions; build campaigns,
monitor and optimize for performance and work towards marketing objectives,
Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.
Manage the implementation, tracking, and measurement of integrated digital marketing
campaigns within the timelines and budgets.
Provide creative copy suggestions and graphical ad templates.
Professional Competencies
Passion for SEO and overall internet marketing.
Outstanding ability to think creatively, strategically and identify and resolve problems.
Ability to foster strong client relationships at various levels.
Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
Ability to clearly and effectively articulate thoughts and points.
High levels of integrity, autonomy, and self-motivation.
Excellent analytical, organizational, project management and time management skills.
Professional Skills & Qualifications
7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).
Strong understanding of SEO & SMO process.
Should have experience in running SEM campaigns.
Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).
Experience working with CMS and building/administering content in multiple CMS
environments.
Experience with A/B testing and other testing metrics.
Knowledge of HTML/CSS and website administration.
High-level proficiency in MS Excel, PowerPoint, and Word.
Experience with website analysis using a variety of analytics tools including Google Analytics as
well as internal reporting tools.
As a prominent web development company in India, our core expertise lies in custom software development for web and mobile app development according to client’s need and business workflow. we assist our clients through every step of the way; from consultation, design, development to maintenance. Leave it all in the hands of our expert web developers and we will build you secure, innovative and responsive web applications.
Certa’s no-code platform makes it easy to digitize and manage the lifecycle of all your suppliers, partners, and customers. With automated onboarding, contract lifecycle management, and ESG management, Certa eliminates the procurement bottleneck and allows companies to onboard third-parties 3x faster.
Source.One is a Technology-first Commodity Distribution company.
Based on high-end market intel, GST inputs, deep partnerships with FIs, stockists and transporters, it has streamlined the $30bn petrochemicals distribution space, and on a mission to replicate the same in other similar value-chains, both within and outside chemicals space.
Source.One has upended the petrochemical space by creating a pan-India network of stockists and processors, transporters and FIs, and is now one of the largest distributors in the space.
It has been well-covered across the media space, both national and international. It was covered as a case-study by Facebooks, and also featured in Indian publications like Business Standard, ANI, VCcircle, ET Polymers and Polymer Communique.
At Zenius IT Services, we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.
Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.
Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.
Our Culture
Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.
Funding Journey
In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.
Our Values
We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.
What We Ask of Candidates
Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.