Business Development Associate

About the role

Pendo is looking for a Salesforce Developer to join the GTM Systems team, supporting our Revenue organization by leveraging your deep knowledge of Salesforce development to design both standard and creative solutions and lead technical projects. The ideal candidate is an analytical thinker and problem solver who thrives in a fast-paced environment and has a strong desire for automation and continuous improvement.

Role responsibilities

• Custom development: Design, develop, and deploy custom Salesforce solutions using Apex (Triggers, Classes, Async Apex), Visualforce, LWC, and Lightning Aura Components.
• Integrations: Build, maintain, and optimize integrations between Salesforce and third-party platforms using REST/SOAP APIs.
• Automation & process optimization: Develop solutions that streamline end-to-end business processes using Salesforce Flow, Process Builder, and custom Apex triggers.
• Solution development: Gather requirements from stakeholders, analyze business processes, and architect scalable technical solutions.
• Data management: Ensure data integrity and accuracy across the Salesforce platform by implementing validation rules, automation, deduplication logic, and synchronization processes.
• Performance optimization: Develop Salesforce solutions with awareness of governor limits and platform best practices.
• Debugging & testing: Write unit tests to maintain adequate code coverage and conduct thorough debugging.
• AI tool utilization & Agentforce: Leverage enterprise AI tools to accelerate development and gain hands-on exposure to Agentforce AI agents.
• Documentation: Create and maintain technical documentation, system architecture diagrams, process flows, and knowledge base articles.
• Collaboration: Partner with Sales Operations, RevOps, Marketing, Finance, and other stakeholders to translate business requirements into technical solutions.

Minimum qualifications

• 4+ years of Salesforce development experience with strong proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• Strong understanding of the Salesforce data model, security model, and governance including Profiles, Permission Sets, and Sharing Rules.
• Proven experience building and maintaining integrations using REST/SOAP APIs.
• Familiarity with Sales Cloud and Service Cloud.
• Experience with Salesforce deployment tools including Change Sets and version control.
• Working knowledge of enterprise AI tools (such as Salesforce Einstein, Microsoft Copilot, or similar).
• Bachelor's degree in Computer Science or related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Platform Developer I or Platform Developer II certification.
• Exposure to Agentforce, including AI agent design, prompt configuration, and orchestration.
• Experience with Salesforce CPQ, Revenue Cloud, or related quote-to-cash tools.
• Experience with middleware/integration platforms (Workato, MuleSoft, Boomi, or similar).
• Experience working in an Agile/Scrum development environment.
• Knowledge of SaaS business models and subscription metrics (MRR, ARR, churn, etc.).
• Experience with CI/CD tools (Copado, Gearset, or similar).
• Additional Salesforce certifications (Administrator, Application Architect, etc.) are a plus.

Job Details

- Job Title: Co-Founder & CEO / COO

- Industry: Advertising

- Function - Strategy

- Experience Required: 15-20 years

- Employment Type: Full Time

- Job Location: Delhi & Mumbai

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication Skills, Business & Strategic Analytics, Business strategy and P&L, Client acquisition and new business, Client Leadership and Stewardship, Culture & DNA Creation, Overall agency direction and growth

Criteria:

1. Currently in a No. 2 / No. 3 senior leadership role at a reputed advertising or marketing agency.

2. Should have 15–20 years of experience in advertising, marketing, or integrated communications companies.

3. Proven track record in: Business growth and revenue management, Client relationship leadership and Team building at scale

4. Strong understanding of both traditional brand communication and modern digital ecosystems.

5. Proven experience owning revenue streams, key client relationships, and team leadership at scale.

6. Demonstrated track record of business growth, revenue expansion, and P&L ownership.

7. Strong history of leading new business acquisition, pitches, and senior client stewardship. 

Job Description 

Role Overview

The Co-Founder & CEO/COO will have full responsibility for Triton’s business, people, and market presence. 

This is a leadership role with direct ownership of:

• Culture & DNA Creation
• Business strategy and P&L
• Client acquisition and new business
• Client Leadership and Stewardship
• Overall agency direction and growth

The role is entrepreneurial in nature, with the backing of an established parent organization.

Key Responsibilities

1. Business & Strategy

• Define Triton’s positioning, service offerings, and go-to-market approach.
• Set short- and long-term growth plans aligned with profitability.
• Own the P&L and overall financial performance of the agency.
• Work closely with company leadership to leverage group capabilities where relevant.
•  

1. Client Leadership & New Business

• Lead senior client relationships and act as the primary face of the agency.
• Drive new business development and pitch strategy.
• Build a stable portfolio of retained and project-based clients.
• Ensure consistent quality of thinking, output, and delivery across accounts.
•  

1. Team & Culture

• Build and lead a senior leadership team across creative, strategy, and business.
• Attract strong talent and create a culture of accountability and ownership.
• Set clear performance standards while fostering a collaborative working environment.

1. Brand & Market Presence

• Re-establish Triton as a credible and respected agency brand in the industry.
• Build visibility through work, client success, and industry participation.
• Ensure the agency’s reputation reflects both creative quality and business maturity.
•  

Candidate Profile

The ideal candidate is likely to:

• Be currently in a senior leadership role (No. 2 or No. 3) at a reputed advertising or marketing agency.
• Have extensive experience leading new business processes, key client relationships, revenue streams, and handling teams.
• Possess strong commercial understanding alongside creative and strategic judgment.
• Demonstrate entrepreneurial intent and readiness to build an agency, having not previously had the opportunity to do so independently.
• Be comfortable taking full ownership and accountability for outcomes.
•  

Experience & Skills

• 15–20 years of experience in advertising, marketing, or integrated communications.
• Proven track record in:
• Business growth and revenue management
• Client relationship leadership
• Team building at scale
• Strong understanding of both traditional brand communication and modern digital ecosystems.
• High credibility with clients and peers in the industry.
• Good To Have:
• MBA in Marketing from a reputed institute
• A failed (or could even be successful :) entrepreneurship stint.
•  

Compensation Structure

The intent is to hire more of a Co-Founder/Business Partner than just a CEO/COO. Therefore, while there is openness to make this a worthwhile proposition, the ideal structure would have:

• A base fixed salary to take care of basic EMIs of life.
• Large performance variable component directly tied to revenue and business growth.
• Long-term upsides including group ESOPs that can be discussed and compensating the expectations on the base fixed salary
•  

Why This Role

• Opportunity to be an entrepreneur without having to start from ground zero and invest anything but your time.
• Entrepreneurial responsibility with institutional support and a legacy brand.
• Meaningful leadership role with long-term growth potential.
• Partnership-led structure rather than a conventional employment model.

Job Description:

Experience: 7 -15 Years

Job Description :

Key responsibilities

As an GEN AI Expert [Min 4 + years of relevant exp on NLP, CV and LLMs], you will be responsible for designing, building, and fine-tuning NLP models and large language model (LLM) agents to solve business challenges. You will play a key role in creating intuitive and efficient model designs that enhance user experiences and business processes. The position demands strong design skills, hands-on coding expertise, advanced proficiency in Python development, specialized knowledge in LLM agent design and development, and exceptional debugging capabilities.

• Model & Agent Design: Conceptualize and design robust NLP solutions and LLM agents tailored to specific business needs, with a focus on user experience, interactivity,   latency, failover and functionality.
• Hands-on Coding: Write,test, and maintain clean, efficient, and scalable code for NLP models and AI agents, with a strong emphasis on Python programming.
• Build high quality multi-modal & multi-agents applications/frameworks
• Knowledge on input/output token utilization, prioritization and consumption w.r.t AI agents
• Performance Monitoring: Monitor, optimize LLM agents, implementing model explainability, handling model drift, and ensuring robustness.
• Research Implementation:Ability to read, comprehend, and implement AI Agent research papers into practical solutions. Stay abreast of the latest academic and industry   research to apply cutting-edge methodologies and techniques.
• Debugging & Issue Resolution: Proactively identify, diagnose, and resolve issues related to AI agents, including model inaccuracies, performance bottlenecks, and   system integration problems. Utilize debugging tools and techniques to troubleshoot complex problems in model behavior, data inconsistencies, and deployment errors.
• Innovation and Research:Stay updated with the latest advancements in AI agents technologies,experimenting with new techniques and tools to enhance agent capabilities and performance.
• Continuous Learning: Adaptability to unlearn outdated practices, patterns, technologies and quickly learn and implement new technologies & papers as the ML world evolves. Maintain a proactive approach to staying current with emerging trends and technologies in Agent based solutions (Text & Multi Modal).
• Clear understanding of tool usage and structured outputs in agents
• Clear understanding of speculative decoding and AST-Code RAG
• Clear understanding of Streaming and Sync/Async processing
• Clear understanding of embedding models and their limitations

Tech stack required:

Programming languages: Python

Public Cloud: Azure

Frameworks: Vector Databases such as Milvus, Qdrant/ ChromaDB, or usage of CosmosDB or MongoDB as Vector stores. Knowledge of AI Orchestration, AI evaluation and Observability Tools. Knowledge of Guardrails strategy for LLM. Knowledge on Arize or any other ML/LLM observability tool.

Experience: Experience in building functional platforms using ML, CV, LLM platforms. Experience in evaluating and monitoring AI platforms in production.

• Preparing and designing rough draft illustrations according to client specifications.
• Creating complete illustrations by combining painting, hand-drawn and digitally created images.
• Refining image design using illustration software.
• Enhancing the design concept using a wide range of colours and graphics.

Requirements:

CANDIDATE MUST BE FROM KOLKATA LOCATION

MUST HAVE Good Communication skills

COMFORTABLE WITH NIGHT SHIFT

• Proven work experience as an Illustrator, Graphic Designer or similar role
• Demonstrable portfolio of completed illustrations
• A strong portfolio of digital illustration work
• Solid knowledge of Adobe Illustrator
• Strong aesthetic and conceptual skills
• Ability to collaborate and meet deadlines

Salary: 30,000/- to 40,000/-

**Job Title:** Business Development Manager- IT Technology Products (Manufacturing Sector)  

**Location:** [Faridabad]  

**Department:** Sales  

**Reports To:** Sales Manager / Director of Sales  

**Employment Type:** Full-Time  

### Job Summary  

We are seeking a dynamic and results-driven Sales Executive with a strong background in the manufacturing industry to drive sales of IT technology products and solutions. The ideal candidate will leverage their understanding of manufacturing plant operations, processes, and challenges to effectively position and sell IT solutions such as ERP systems, IoT platforms, automation software, and other technology products tailored to enhance manufacturing efficiency, productivity, and digital transformation.

### Key Responsibilities  

- **Prospecting & Lead Generation:** Identify and target potential clients within the manufacturing sector, including factories, plants, and industrial organizations, to generate new business opportunities.  

- **Client Relationship Management:** Build and maintain strong relationships with key decision-makers, including plant managers, operations heads, and IT directors, to understand their needs and challenges.  

- **Solution Selling:** Present and demonstrate IT technology products (e.g., ERP, MES, SCADA, IoT solutions, cloud platforms, and cybersecurity tools) tailored to address manufacturing-specific pain points.  

- **Consultative Approach:** Collaborate with clients to assess their technical requirements, provide customized solutions, and highlight the value of IT products in optimizing manufacturing processes.  

- **Sales Targets:** Achieve and exceed monthly, quarterly, and annual sales quotas by closing deals and expanding the customer base.  

- **Market Research:** Stay updated on industry trends, competitor offerings, and advancements in manufacturing and IT technologies to position our products effectively.  

- **Proposal & Negotiation:** Prepare and present proposals, quotes, and contracts, and negotiate terms to close deals while ensuring customer satisfaction.  

- **Collaboration:** Work closely with the technical team, product managers, and marketing to ensure seamless delivery and implementation of IT solutions.  

- **Reporting:** Maintain accurate records of sales activities, pipeline, and forecasts using CRM tools.  

### Qualifications & Skills  

- **Experience:**  

 - Minimum of 3-5 years of sales experience, with a proven track record of selling IT technology products or solutions.  

 - At least 2 years of experience working with or within manufacturing plants, with a deep understanding of production processes, supply chain, and operational challenges.  

- **Education:** Bachelor’s degree in Business, Engineering, IT, or a related field. (MBA or relevant certifications are a plus.)  

- **Technical Knowledge:** Familiarity with IT products such as ERP (e.g., SAP, Oracle), Manufacturing Execution Systems (MES), IoT platforms, automation software, and cloud solutions.  

- **Industry Insight:** Strong understanding of manufacturing workflows, lean principles, and the role of technology in digital transformation.  

- **Skills:**  

 - Excellent communication, presentation, and negotiation skills.  

 - Ability to build rapport and trust with technical and non-technical stakeholders.  

 - Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office.  

 - Self-motivated, goal-oriented, and able to work independently and in a team.  

- **Other:** Willingness to travel to client sites (manufacturing plants) as needed.  

### Preferred Qualifications  

- Prior experience selling to industries such as automotive, pharmaceuticals, or heavy machinery manufacturing.  

- Knowledge of Industry 4.0, smart manufacturing, and emerging technologies like AI, machine learning, and big data in manufacturing.  

- Established network of contacts within the manufacturing sector.  

### Compensation & Benefits  

- Competitive base salary + commission structure.  

- Paid time off and holidays.  

- Opportunities for career growth and professional development.  

Responsibilities:

• Coordinate with clients and coordinate with team members to carry out configurations and initial instance setup.
• Understand client scenarios and suggest standard configurations

Skills Required:

• You would bring in excellent communication skills
• Excellent aptitude and analytical skills
• Strong interpersonal skills and interactive skills

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations