Business Development Associate

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview

We are looking for an Associate Client Account Manager who will support client relationship management and ensure smooth delivery of services across assigned accounts.

In this role, you will work closely with senior account managers, internal delivery teams, and agency partners to maintain strong client communication, coordinate execution, and contribute to client satisfaction and retention.

As E2M continues integrating AI-driven solutions into client services, the ideal candidate should also possess a foundational understanding of AI concepts and their application within digital agency workflows.

Key Responsibilities

• Act as a day-to-day point of contact for assigned client accounts under the guidance of senior team members.
• Support client communication to ensure clarity, responsiveness, and a positive overall experience.
• Coordinate with cross functional teams to ensure timely delivery.
• Assist in managing client expectations, timelines, and deliverables.
• Capture client feedback and communicate insights internally.
• Help monitor account health, delivery progress, and service quality.
• Support account retention and identify opportunities for incremental growth.
• Proactively flag risks, delivery challenges, or client concerns.
• Maintain strong professional relationships with clients and internal stakeholders.
• Collaborate cross-functionally to ensure a seamless client journey.
• Participate in discussions around AI-enabled services by understanding basic AI capabilities and communicating value when relevant.

Requirements

• 2–3 years of experience in a digital marketing, creative, or web design/development agency environment.
• Exposure to handling or coordinating digital/web-based projects.
• Good understanding of digital marketing and web technologies (coding not required).
• Basic understanding of Artificial Intelligence (AI) concepts and their role in digital marketing, automation, or client delivery workflows.
• Strong organizational and multitasking abilities.
• Clear, professional, and structured communication skills.
• Ability to build relationships with clients and internal teams.
• Familiarity with project management or collaboration tools (ClickUp, Basecamp, or similar) is a plus.
• Ability to work both independently and collaboratively.
• Exposure to working with Sales, Pre-sales, or Account Management teams is preferred.
• Strong attention to detail and presentation skills.
• Experience working with North American clients or across time zones is an advantage.

What You’ll Gain

• Opportunity to work with global digital agencies.
• Structured learning and mentorship from experienced account managers.
• Exposure to AI-enabled digital service delivery.
• A high-performance environment focused on client success and quality.
• Clear career progression toward Client Account Manager and Senior Client Account Manager roles.

• Write lots of bug-free, efficient, scalable and reusable code.
• Write unit tests and take responsibility for the quality of your own code.
• Coach, encourage and mentor your fellow software developers to do the same.
• Consult with product owners to define, scope and plan new features.
• Test, evaluate and recommend technologies to improve the overall product.
• Be a key participant in the Agile process.
• Produce excellent documentation.
• Undertake and implement processes for smoother and efficient deployment of code base
• Maintain code base as it grows bigger and scales

What we value

• 2-3 Years of experience building and shipping API’s using python based frameworks
• Proficiency with NoSql Databases (Elastic, Mongo) is a must
• Experience in working with Amazon Cloud Services like SNS, SQS, VPC, etc. is preferred
• Experience with databases migration and system re-architecture is valued
• Ability to write modular, reusable, and clean code
• Comfortable with ticket management and documentation

B.Tech./MCA
3+ experience as an app developer.
Proficient in Objective-C, Swift, and Cocoa Touch.
Extensive experience with iOS Frameworks such as Core Data and Core Animation.
Knowledge of iOS back-end services.
Knowledge of Apple’s design principles and application interface guidelines.
Proficient in code versioning tools including Mercurial, Git, and SVN.
Knowledge of C-based libraries.
Familiarity with push notifications, APIs, and cloud messaging.
Experience with continuous integration

ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-

Nerul, Navi Mumbai

Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.

Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.

Should have good communication skills

Speaks languages like Tamil, Telugu & Kannada.

Job Type: Part-time

Salary: ₹8,000.00 - ₹10,000.00 per month

• Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

• Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

• Keep a track and check on the ongoing transactions with the customers.

• Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

• To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

• Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
• Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

• RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

• Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

• To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.