Business Development Associate

Exp: 5-10 Years

CTC: up to 20 LPA

Location: Bangalore

Requirements :-

• Minimum of 5 years of SEO experience, with a strong focus on technical SEO.
• In-depth knowledge of the news industry, with the ability to interpret market changes and adapt strategies accordingly.
• Proven ability to communicate effectively with both technical and non-technical stakeholders, balancing SEO impact with user experience and audience growth.
• Experience utilizing top industry SEO tools, including Google Search Console, Screaming Frog, Botify, and Ahrefs.
• Strong understanding of Schema.org, HTML, CSS, JavaScript, HTTP status codes, and web standards.

We are a forward-thinking company Hookux seeking a skilled Full Stack Developer to join our team. You will work on a variety of exciting projects that require problem-solving, innovation, and scalability. One such project is, a stock market and crypto investing simulation platform that teaches children financial skills through gamified competition.

Key Responsibilities:

• Develop and maintain robust, scalable, and efficient front-end and back-end systems.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Design and implement API endpoints and server-side logic.
• Work closely with the design and product teams to ensure the technical feasibility of UI/UX designs.
• Optimize the application for maximum speed and scalability.
• Write well-documented, clean code.
• Troubleshoot and debug applications.
• Stay up-to-date with emerging technologies and industry trends.

Technical Skills & Experience:

• Proficient in JavaScript/TypeScript, with expertise in React.js for front-end development.
• Strong experience with Node.js, Express.js, or other backend technologies.
• Familiarity with database technologies such as MongoDB, PostgreSQL, or MySQL.
• Experience with RESTful APIs and third-party integrations.
• Knowledge of cloud platforms like AWS, Azure, or Google Cloud.
• Proficient in version control (e.g., Git) and collaboration tools.
• Experience with agile methodologies and continuous integration/deployment (CI/CD).

Bonus Skills:

• Experience with React Native for mobile app development.
• Familiarity with blockchain technology or cryptocurrency-related platforms.
• Experience with containerization (e.g., Docker, Kubernetes).
• Knowledge of testing frameworks and tools.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• years of experience in full stack development.
• Ability to manage multiple priorities and work independently as well as in a team environment.

Benefits:

• Competitive salary and performance bonuses.
• Opportunities for career growth and learning.
• Flexible working hours and remote working options.

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

As a Senior Sales Development Representative (SDR) at jhana.ai, you will play a pivotal role in identifying, prospecting, and engaging with our ideal customer profiles (ICPs) to set up high-quality meetings and contribute to jhana.ai's growth. This role requires expertise in SaaS sales, ICP evaluation, and strategic prospecting. You will have the opportunity to define and refine SDR processes, mentor team members, and help scale the SDR team as demand grows. This position involves regular client interaction, both virtually and in-person, and requires travel. If you bring a strong foundation in SaaS sales, extensive SDR experience, and a knack for building scalable processes, we’d love to meet you!

The day-to-day

Lead Generation and Prospecting

● Conduct targeted outreach to engage ideal prospects within the legal and tech sectors.

● Qualify potential clients based on established ICP criteria and set up meetings with high-potential leads for the sales team.

● Use multi-channel outreach (emails, calls, social media) to build a pipeline of qualified meetings.

ICP Evaluation and Process Optimization

● Work closely with sales leadership to refine and enhance ICP criteria based on customer insights and market feedback.

● Develop effective messaging and outreach strategies tailored to each ICP.

Process Development and Team Expansion

● Design and implement scalable workflows and processes for the SDR team, ensuring productivity and effectiveness.

● Coach, mentor, and support team members, driving best practices and continuous improvement.

● Partner with sales leadership to assess team needs and support expansion efforts as the business grows.

Metrics and Performance Analysis

● Track SDR KPIs and performance metrics, analyzing results to inform strategic adjustments.

● Leverage data-driven insights to optimize conversion rates and increase pipeline effectiveness.

Qualifications & Skills

● Experience: 3-7 years as an SDR, ideally in a SaaS environment, with a proven record of meeting or exceeding lead generation and meeting setup targets.

● Strategic Prospecting: Advanced skills in identifying high-potential leads through various channels, including LinkedIn, industry publications, events, and specialized data sources.

● Communication and Persuasion: Excellent verbal and written communication skills, able to convey complex ideas clearly and persuasively to different personas.

● High Emotional Intelligence (EQ): Skilled in handling objections, building rapport, and adapting communication to match customer needs and personalities.

● Process Design and Optimization: Experienced in setting up, documenting, and continuously improving SDR workflows and creating playbooks for lead qualification and handoff.

● Time Management and Organization: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively based on business impact.

● Data-Driven Decision Making: Proficiency in tracking, analyzing, and leveraging SDR metrics (e.g., conversion rates, response rates) to fine-tune strategies and drive results.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Roles and Responsibilities

• Build talent pipelines for current and future job openings
• Lead all sourcing strategies
• Manage our external partnerships with colleges, job boards and HR software vendors
• Implement online and offline employer branding activities
• Prepare and review our annual recruitment budget
• Oversee all stages of candidate experience (including application, interviews and communication)
• Forecast hiring needs based on business growth plans
• Manage, train and evaluate our team of recruiters
• Participate in and host recruitment events to drive awareness of our company
• Develop a network of potential future hires (e.g. past applicants and referred candidates)
• Measure key recruitment metrics, like source of hire and time-to-hire

Desired Candidate Profile

• Proven work experience as a Talent Acquisition Specialist or similar role
• Demonstrable experience managing full-cycle recruiting and employer branding initiatives
• Solid understanding of sourcing techniques and tools (e.g. social networks)
• Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases
• Good team-management abilities
• Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
• BSc/MSc in Human Resources Management or relevant field

What you need to have: