Operations Manager

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

• Guides the performance tuning and scalability of the ecommerce solution

• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•  4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/Net and understand REST/SOAP webservices.

• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
. Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

• Collaborate with architect to define implementation processes and quality gates and standards

• Identifies risks and issues, and help monitor them

• Guides the development of reference and resource materials

• Mentors developers in improving their platform knowledge and development skills

• Communicate technical design to the developers and help/guide them in the implementation

• Participates in Agile sprints

Set Yourself Apart With:

• eCommerce platform certification

• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience

• Git Development workflow – Proficient

• Visual Studio Code IDE or Eclipse IDE - Proficient

• Knowledge on Agile methodology and desired tools like Jira, confluence etc.

• Scripting/development experience with Node.js, Mocha/Chai

• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.

• Excellent written, verbal communication and articulation skills & Good team player

• Self-starter and self-learner with keen interest to grow

• Process orientation and the ability to define and setup processes

• Ability to provide necessary coaching to bring team members up to speed on the technology

• Ability to prioritize and manage multiple tasks

• Excellent and innovative approach to problem solving and finding solutions

• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Hands-on experience working in Java/JEE development involving implementation of Liferay tool, maintenance and support projects, Any experience triaging of issues in M&S project would be an advantage Liferay (7.0 and above, preferably 7.4), Java, JEE, Javascript, Spring, basic UI skills, basic DB/SQL knowledge.

Candidate should have 5-7 years of experience in both manual and automation testing. Candidate should have atleast one year experience as a lead of a QA team.

Candidate should be self motivated and passionate and should have clear understanding of agile/scrum processes

Company Name : Redesyn

Role : Permanent / Full-time

JOB ROLE & RESPONSIBILITIES

Organization : Redesyn

About

Re-Desyn is a 'fan merchandise platform' that lets content creators design & sell, print-on-demand products at no minimums.

#ReDesynAbout the job
What you will be doing?

✓Handling Supplier pay-outs on a regular basis
✓Review of system generated reports and manual calculations and ensuring right pay-outs are processed on a timely basis
✓Review and analysis of various type of payments.
✓Ability to reconcile & verify the logistic invoices issued by logistic companies.
✓Ability to make reconciliation of payment received from various payment gateways
✓Ability to reconcile & follow up on COD amount collectable from logistic companies on daily basis
✓Internal coordination with business teams and understanding their requirements.
✓Working with data science team and IT team on providing data level requirements and identification and communication of issues.

What do we expect?

✓3-5 years of post-qualification experience
✓Experience in E-commerce
✓Proficient knowledge of QuickBooks/E-commerce accounting software
✓Great Verbal and written communication skills
✓Good analytical skills

Work Location : Mumbai

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Experience with React.js and native is a plus but not required
• Backend infrastructure management and deployment
• Experience with MongoDB, Express is a plus.