Operations Manager

Job Title : DBA – AWS Aurora PostgreSQL

Experience : 6+ Years

Work Mode : Remote

Laptop Pickup : One-time pickup from Noida, Bengaluru, Pune, Hyderabad, or Chennai

Contract Duration : 6 Months

Job Summary :

We are seeking an experienced AWS Aurora PostgreSQL DBA to manage, optimize, and support enterprise database environments hosted on AWS.

The ideal candidate should have strong expertise in PostgreSQL, AWS RDS/Aurora PostgreSQL, database performance tuning, high availability, disaster recovery, security, and production support.

Key Skills Required :

AWS Aurora PostgreSQL, PostgreSQL DBA, AWS RDS, SQL Performance Tuning, Query Optimization, Indexing, Execution Plan Analysis, High Availability (HA), Disaster Recovery (DR), Multi-AZ, Read Replicas, CloudWatch, Aurora Performance Insights, Backup & Recovery, Database Security, IAM, Audit Logging, Production Support, RCA, Python/Shell/PowerShell Scripting, Terraform/CloudFormation, AWS DMS, CI/CD, Git.

Mandatory Skills :

• 4 to 5+ years of experience in PostgreSQL Database Administration.
• 3 to 5+ years of hands-on experience with AWS RDS and Aurora PostgreSQL.
• Strong SQL expertise, including query optimization, indexing, and execution plan analysis.
• Experience with Aurora clustering, Multi-AZ deployments, read replicas, failover management, backup, and recovery.
• Hands-on experience with AWS CloudWatch and Aurora Performance Insights.
• Strong understanding of database security, encryption, IAM controls, audit logging, and compliance practices.
• Experience in production support, incident management, troubleshooting, and root cause analysis (RCA).
• Scripting/automation experience using Python, Shell Script, or PowerShell.
• Experience with Infrastructure as Code (Terraform or CloudFormation).
• Knowledge of AWS DMS, DevOps practices, CI/CD pipelines, and Git.

Preferred Skills :

• Experience supporting Master Data Governance (MDG) or enterprise data platforms.
• Experience working in healthcare or other highly regulated environments.
• Exposure to AWS services such as Redshift, DynamoDB, and S3.
• AWS Certified Database Specialty or AWS Solutions Architect certification is preferred.

Key Responsibilities :

• Manage and support AWS Aurora PostgreSQL environments, including provisioning, configuration, monitoring, scaling, and maintenance.
• Optimize database performance through query tuning, indexing, and proactive monitoring.
• Implement and maintain high availability, backup, recovery, and disaster recovery solutions.
• Troubleshoot production issues, perform root cause analysis, and ensure database reliability and availability.
• Collaborate with application, cloud, and data engineering teams to support deployments and production releases.
• Automate routine DBA activities and improve operational efficiency using scripting and AWS-native tools.

Qualifications :

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Integration Developer

ROLE TITLE

Integration Developer

ROLE LOCATION(S)

Bangalore/Hyderabad/Chennai/Coimbatore/Noida/Kolkata/Pune/Indore

ROLE SUMMARY

The Integration Developer is a key member of the operations team, responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical support, system troubleshooting, performance monitoring, and assisting with the implementation of integration solutions.

ROLE RESPONSIBILITIES

·       Design, develop, and maintain integration solutions using Spring Framework, Apache Camel, and other integration patterns such as RESTful APIs, SOAP services, file-based FTP/SFTP, and OAuth authentication.

·       Collaborate with architects and cross-functional teams to design integration solutions that are scalable, secure, and aligned with business requirements.

·       Resolve complex integration issues, performance bottlenecks, and data discrepancies across multiple systems. Support Production issues and fixes.

·       Document integration processes, technical designs, APIs, and workflows to ensure clarity and ease of use.

·       Participate in on-call rotation to provide 24/7 support for critical production issues.

·       Develop source code / version control management experience in a collaborative work environment.

TECHNICAL QUALIFICATIONS

·       5+ years of experience in Java development with strong expertise in Spring Framework and Apache Camel for building enterprise-grade integrations.

·       Proficient with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Hands-on experience with RESTful APIs, SOAP services, and file-based integrations using FTP and SFTP protocols.

·       Strong analytical and troubleshooting skills for resolving complex integration and system issues.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

·       Good understanding of containerization and cloud-native development, with experience in using Docker, Kubernetes, and Azure AKS.

·       Experience with OAuth for secure authentication and authorization in integration solutions.

·       Strong experience level using GitHub Source Control application.

·       Strong background in SQL databases (e.g., T-SQL, Stored Procedures) and working with data in an integration context.

·       Skilled with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

GENERAL QUALIFICATIONS

·       Excellent analytical and problem-solving skills, with a keen attention to detail.

·       Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.

·       Experience working in a fast paced, production support environment with a focus on incident management and resolution.

·       Experience in the insurance domain is considered a plus.

EDUCATION REQUIREMENTS

·       Bachelor’s degree in Computer Science, Information Technology, or related field.

Brief:

We are pursuing a complex set of problems that involve building for an international audience and for an industry that has largely been service-centric. As an SDE at GradRight, you’ll bring an unmatched customer-centricity to your work, with a focus on building for the long term and large scale.

You’ll contribute to frameworks that enable flexible/scalable customer journeys and tying them with institutional knowledge to help us build the best experiences for students and our partners.

Responsibilities:

1. Contribute to design discussions and decisions around building scalable and modular architecture
2. Build clean, modular and scalable backend services
3. Participate in sprint ceremonies and actively contribute to scaling the engineering organization from a process perspective
4. Stay on top of the software engineering ecosystem and propose new technologies/methodologies that can be adopted
5. Contribute to engineering hiring by conducting interviews
6. Champion infrastructure as code mindset and encourage automation
7. Manage and mentor a small team of junior engineers

Requirements:

1. At least 4 years experience as an SDE, building large scale services
2. Extensive experience in at least one programming language and ability to write maintainable, scalable and unit-testable code
3. Strong understanding of software design principles and patterns
4. Excellent command over data structures and algorithms
5. Passion for solving complex problems
6. Good understanding of various database technologies with strong opinions around their use cases
7. Experience with performance monitoring and scaling backend services
8. Experience with microservices and distributed systems in general
9. Experience with team management
10. Excellent written and verbal communication skills

Good to have:

1. Experience working with node.js, MongoDB and Google Cloud
2. Experience in CI/CD and cloud infrastructure management
3. Worked on products that addressed an international audience
4. Worked on products that scaled to millions of users

The VP of HR for our private security agency will be responsible for leading all aspects of the human resources function within the organization except Talent Acquisition. This includes strategic planning, policy development, Behavioural training, performance management, employee relations, and nuances of culture. The ideal candidate will have extensive experience in HR management, preferably within the security industry, and possess strong leadership and interpersonal skills.

Key Responsibilities:

Strategic HR Planning:

Develop and implement HR strategies aligned with the overall objectives of the organization.

Identify and anticipate HR-related needs and challenges, and provide proactive solutions.

HR Operations:

Timely and accurate Payroll for Staff

Handling entire life-cycle of staff – Maintaining personal files, Confirmations, Exits, F&F Settlements

Compensation & Benefits – Periodical review of structure and Matrix

Employee Benefits, viz., Group Mediclaim, Group Personal Accident, Group Gratuity

Policy Development and Implementation:

Establish HR policies and procedures that comply with relevant laws and regulations.

Ensure consistent enforcement and adherence to policies throughout the organization.

Training and Development:

Design and implement behavioural training programs as and when required

Provide leadership development opportunities to support career growth and succession planning.

Performance Management:

Develop performance management system to evaluate employee performance and provide feedback.

Implement processes for goal setting, regular performance reviews, and R&R programs.

Allocate resources to meet HR objectives and priorities.

Employee Relations:

Positive approach to employee relations issues, grievances handling, and conflicts resolution.

Handling Disciplinary procedures

Promote a positive work culture and foster employee engagement and morale.

Compliance and Legal Matters:

Ensure compliance with labour laws, regulations, and industry standards.

Stay abreast of changes in legislation and update HR policies accordingly.

Reporting and Analytics:

Prepare regular reports on HR metrics and key performance indicators.

Analyse data to identify trends and areas for improvement.

Job Specification:

Bachelor's degree and in addition PG degree in HR is preferred

Proven experience of minimum 15+ years in HR management preferably within the manpower industry.

Strong knowledge of HR best practices, employment law, and regulatory compliance.

Excellent leadership, communication, and interpersonal skills.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

An SEO analyst is responsible for optimizing websites and online content to improve their visibility on search engine results pages (SERPs) and drive organic traffic. They perform keyword research, optimize on-page elements, build high-quality backlinks, analyze website performance, and collaborate with teams to achieve SEO goals.

https://smart-tech.melbourne/

• Design & build a highly scalable, robust backend architecture for our cloud services
• You will be part of a software development team for developing and enhancing SaaS applications.
• Take responsibility of entire module/feature set and develop, test, debug and maintain the application software throughout the product lifecycle
• Working with the Product Management Team to validate and plan new features
• Working with cross-functional teams to deliver stellar end user experience
• Research new technologies and tools that help in building the next generation of our services
• Test, debug and maintain the application software throughout the product lifecycle

• Must have experience with web development in Java 8+, Spring/J2EE or similar frameworks and technologies. (Mandatory)
• Must have worked on REST API (Mandatory)
• Should be an enthusiast for writing clean, reusable code, willing to learn new things as a self-starter person
• 2+ years of strong relevant experience in developing Object-oriented technologies.
• Strong working experience with any of the following DBs - Postgres / MySQL / Oracle or MSSQL
  

We're urgently looking for a ROR developer to join our highly motivated team.

Experience Required- 1-3years

Skills Required:

• Experience in Rails 5
• Good knowledge of MySQL and PostgreSQL
• Experience with popular libraries and APIs such as jQuery, Bootstrap, Ajax.
• Experience in front-end technologies, such as JavaScript, HTML5, and CSS3 will be highly valued.
• Proficient understanding of code versioning tools like GitHub, SVN.
• Knowledge of CI/CD tools is a plus.
• Deploying and maintaining Multistage, Multitier applications in staging and production environments.
• Client Interaction, Addressing client needs.
• Problem-solving attitude with a passion for technology.
• Team worker who can effectively coordinate and communicate with other teams.
• UI technology experience in REACT a plus.
• Must have good communication skills as the candidate will have to interface with clients.
• Candidate having good knowledge of Shopify.

< Good hike on current salary .
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