About MedCords
Similar jobs
● To manage a team of Content Writers, Catalog Specialists, Quality Analysts,
Review & Digital Imaging Teams in ensuring Web content for product categories
are launched as per SLA's.
● To measure the quality of Content and Catalog and to perform targeted content
and Catalog corrections and to generate training sets in order to enable Catalog
improvements at scale.
● To coordinate with the Subject Matter Experts (SMEs) in area of content writing
and photography to provide technical and analytical guidance for Production floor
teams
● To develop a Quality team for Pre QC of the Brand information Sheet, Visual QC
team for QC of the images before upload and Post QC team for QC of the final
uploaded products and Initiated Quality Audit Process for Catalog & Content
Writers(Proofreading with score).
● To plan, organize and direct the work of subordinates or others, outline
procedures and instructions on work received, make time estimates on new jobs
received, check accuracy / quality of content creation / population done by others,ensuring records are maintained accurately, ensuring utilization of team is high,
mentor and train new team members.
● To coordinate with the customer support team for solving the customer queries
and complaints related to Catalog.
● Preparing daily, weekly and monthly reports and detailed analysis on product
creation and modification.
● To take care of product management wherein ensuring the products are live on
the website as and when required with the latest offers shared for marketing.
REQUIREMENTS
We are looking for leaders at all levels who have the hunger to work with some of the
smartest people, who are driven by a sense of purpose, and who wish to leave a legacy
in their respective domains and among their professional fraternity. We are not just
building apps or tech platforms, but rather building distributed ecosystems connected
through intelligent technology that can change the face of the food and grocery
consumption pipelines in India, forever, for the better.
An ideal candidate for this role is someone who has-
● To execute Technical Skills like:
a. Skills in data analysis and interpretation
b. Reasonable knowledge of aspects of Cataloguing like photography, photo
editing and content writing
● To also execute Behavioural Competencies:
a. Strong team-building skills, counselling skills and conflict management skills.
Must be able to conduct appraisals well and provide constructive feedback.
b. High operational orientation and willingness to “work on the floor” always and
solve problems immediately.
Operations Executive
- Candidates will have to collect and coordinate with resources across the company.
- Will attend client meetings and project kickoffs.
- Record minutes of the meeting : client-related meetings and internal company related.
- The candidate will also be responsible for building a connection with the prospects or customers through email, and phone.
- Should be very good in Microsoft Word and Excel.
- Maintain company data across multiple teams.
- Audit the company project folders on a weekly basis.
- Good organizational skills and the ability to multitask
- Good to see if you have used CRMs like PipeDrive, HubSpot, Salesforce, and Zoho etc.
- Comfortable in using Proofreading tools like Grammarly, ProWritingAid, Hemingway App, etc.
Job Description
We are seeking an enthusiastic and competent Management Trainee to join our operations team on an immediate basis.
As a Management Trainee, you will be responsible for supporting the day-to-day operational activities in the organization. You will also be responsible for supporting the Chief Operating Officer on daily activities by coordinating with different teams, Managers & leads by performing operational duties.
Roles & Responsibilities
- Coordinating with the COO on operational activities.
- Participating in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
- Understanding the company’s policies and protocols.
- Performing Business operational duties.
- Working with different Team Managers & Leads in understanding the process flow.
- Implementing new policies along with the Team Manager to enhance the process.
- Providing support to various departments of the organization.
- Maintaining a positive working environment for the employees at a high level.
- Complying with the company’s rules and regulations.
- Possess a sense of urgency to manage and prioritize multiple requirements
- Be self-managed, responsive, and dedicated to supporting clients and candidates.
- Nurture a positive working environment
- Report to management on different team statuses.
What we are looking for
- At least 0 to 2 years of related experience in Operations, with product-based or startup, will be a plus. MBA freshers are welcome to apply
- Degree: Any MBA with Supply Chain Management knowledge is a plus.
- Should be people-oriented and results-driven.
- Excellent verbal and written communication skills, with active listening and presentation skills
- Good interpersonal and organizational skills.
- Proficiency in MS Office Tools.
- Strong leadership and analytical skills & should be excellent for time management
- Must be a problem solver & can handle multiple tasks
- Ability to work under minimal supervision.
- Should hold Strong work ethics.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
What you will do:
- Acting as a SPOC for all issues related to partners banks/payment gateways empaneled and following up with them for day-to-day operational concerns
- Relationship management with existing as well as newly onboarded partners
- Designing of processes and preparing SOPs for the same
- Accountable for identifying process gaps, mitigate and fix the same via process automation
- Defining KPIs for the process and tracking/reporting mechanism for the same
- Defining the quality/evaluation process for delivery of the KPIs
- Mentoring your team members, finding ways to increase the quality, efficacy of processes and implementing best practices across all levels
- Reconciling monthly data and reporting it to respective stakeholders
- Data analysis for understanding the trend and defining process changes/improvements
- Recruiting, training and supervising executives driving the process
- Driving the organization’s processes by remaining legally compliant
- Ensuring all operations are carried on in an appropriate, cost-effective manner
Desired Candidate Profile
What you must have:
- B.E./B.Tech and MBA from premier college
- Relevant work experience of 4-6 years
- Experience of working with fintech companies or any BFSI
- Excellent verbal and written communication skills
- Knowledge of industry, technology, product trends, latest technologies in the field would be preferred
- Outstanding organizational skills
- Expertise in MS Excel, Word and PowerPoint
- Skills required:
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude
- Excellent problem-solving skills with deep attention to detail
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.
Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.
What you will do:
- Developing new vendors in cities
- Managing manpower, events promotions
- Reporting of the same on regular basis– on MS Excel and Power Point
- Travelling outside Mumbai for minimum 6-10 days in a month
- Providing inspired leadership for the organization
- Making important policy, planning and strategy decisions
- Developing, implementing and reviewing operational policies and procedures
- Recruiting whenever required and taking disciplinary action if necessary
- Handling multiple projects at the same time
- Promoting a company culture that encourages top performance and high morale
- Overseeing budgeting, reporting, planning and auditing
- Working with senior stakeholders
Desired Candidate Profile
What you need to have:- Minimum 5 years of experience in a similar profile
- Good spoken and written English skills
- Ability to work in a competitive and challenging environment
- Willingness to learn new things
- Strong operational and analytical skills
- Ability to manage multiple tasks at the same time
- Proficiency in MS Excel and PPT
- Ability to handle client meetings and queries independently
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection