Business Development Responsibilities
A business development professional has three primary responsibilities:
- Identifying new sales leads
- Pitching products and/or services
- Maintaining fruitful relationships with existing customers
When it comes to generating leads, day-to-day duties typically include:
- Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
- Researching the needs of other companies and learning who makes decisions about purchasing
- Contacting potential clients via email or phone to establish rapport and set up meetings
- Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events
When it comes to the challenge of actually selling, other typical duties include:
- Preparing PowerPoint presentations and sales displays
- Contacting clients to inform them about new developments in the company’s products
- Developing quotes and proposals
- Negotiating and renegotiating by phone, email, and in person
- Developing sales goals for the team and ensuring they are met
To keep healthy relationships with clients, this mostly requires socialization. So, from simple chats on the phone to lunches and events or conferences business development managers must be sure to keep their customers happy.
Business Development Executive Skills
To be an effective business development executive, an individual must be:
- Socially adept
- Strong communication
- Creative talents and the ability to solve tough problems
- In-depth knowledge of the industry and its current events
- The ability to handle pressure and meet deadlines
- Skill in prioritizing and triaging obligations
- Attention to detail
- Excellent time management and organization
Experienced required-1yr minimum
CTC upto-5,0,000
Location-Santacruz
Fix shift-10 am- - 7 pm

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Sales Executive / Senior Sales Executive
Job Summary
We are looking for an experienced Sales Executive / Senior Sales Executive who can drive enrollments for our master training program through consultative selling. The role requires counselling prospective learners, handling high-quality leads, closing enrollments, and consistently achieving revenue targets.
Key Responsibilities
Sales & Counselling
- Counsel students and working professionals on career-oriented training program
- Understand the learner requirements and recommendation accordingly
- Explain program structure, curriculum, pricing and career outcomes
- Handle inbound and outbound leads and convert them into enrollments
- Manage follow-ups and closures using CRM tools
- Handle objections and negotiate to close enrollments
Target & Performance
- Achieve individual monthly enrollment and revenue targets
- Improve lead to enrollment conversion ratios
- Increase average ticket size through effective counselling
- Maintain accurate sales reports and pipeline visibility
Coordination & Experience
- Coordinate with marketing and operations teams for smooth enrollment
- Ensure seamless onboarding and learner satisfaction
- Encourage referrals and repeat enrollments where applicable
Required Skills & Qualifications
- Bachelor’s degree in any discipline (MBA in Marketing preferred)
- 1–8 years of sales experience, preferably in Training / EdTech / Education
- Proven experience in closing sales and achieving targets
- Strong communication, persuasion and negotiation skills
- Ability to explain professional or technical program clearly
- Experience using CRM and sales tracking tools
- Result-oriented and self-driven mindset
Additional Benefits
- Monthly top-performer awards
- Spot incentives for quick and volume closures
- Monthly/ Yearly consistency bonus
- Growth path to Team Lead / Manager role
Why Join Us
- Strong inbound lead support
- Transparent and achievable targets
- High earning incentive potential
- Growing organization with leadership opportunities
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi
The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.
1. Team Management & Supervision
o Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.
o Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).
o Review ticket queues, ensure timely response/resolution, and minimize escalations.
2. Service Delivery Oversight
o Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).
o Monitor open tickets and proactively address delays or recurring issues.
o Take necessary action on recurring & repeat issue to fix the permanently.
o Conduct regular service quality reviews and corrective action planning.
3. Technical Assistance & Escalation Support
o Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.
o Guide the team in resolving complex issues and ensure user satisfaction.
o Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.
4. IT Asset Management Control
o Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:
o Properly tagged, recorded, and updated in the IT Asset Management Tool.
o Compliant with asset tracking and audit policies.
5. Process Implementation & Improvement
o Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.
o Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.
6. Software Licensing & Compliance
o Ensure awareness of software licensing policies and usage.
o Support the team in maintaining compliance with licensing limits and software audit readiness.
7. Team Motivation & Skill Development
o Motivate the team and maintain high morale and work discipline.
o Identify skill gaps and coordinate internal/external training to upskill the support team.
o Promote a culture of continuous improvement, accountability, and customer satisfaction.
8. Reporting & Communication
o Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.
o Conduct regular review meetings with internal IT stakeholders and vendor managers.
o Act as the first point of contact for escalations from business users and management.
Requirements:
- Very good programming knowledge in C/C++
- Experience in Multi-threaded software development
- Understanding of operating systems concepts, system performance, and optimization
- Familiar with working in an Embedded Linux development environment.
- Excellent problem-solving/debugging skills, design, development, troubleshooting, and debugging
- Knowledge of embedded tools like emulators, linkers, makefiles, etc
- Experience in voice applications development, preferably on client/server platforms
- Knowledge of RTOS programming will be added advantage.
- Understanding of different processors. microcontrollers architectures.
- Familiarity with development tools such as GCC, GDB, Eclipse, GNU Make, etc
We are looking "Salesforce Developer(Fresher)" for Reputed Client @ Coimbatore Permanent Role.
Responsibilities:
• Work on Salesforce.com, Apex, Visualforce, Integration, REST, SOAP APIs
• Work on projects as development team members Requirements
• Education background should be on Computer domain
• Freshers ready to work on development on Salesforce.com CRM
• Salesforce Course or certification done
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About Shankar Mahadevan Academy
Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes. With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.
Website: www.shankarmahadevanacademy.com
Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team.
At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand.
The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day.
About the role
- Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.)
- Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
- Work from Office only, no work from home/ Hybrid model
- Benefits: Health Insurance and PF cover
- We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities
Goals / What you will do
- Acquire new customers by handling inbound and outbound calls, and walk-in inquiries
- Actively generate leads and seek out new sales opportunities through cold calling, networking and social media
- Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling
- Gather market and student information and provide feedback on buying trends and competitive advantages
- Representing SMA at trade exhibitions, events and demonstrations
Skills required / Must-haves for the role
- 6 months to 3 years of work experience in B2C sales
- Good spoken and written communication in English with good listening skills
- Team player who likes to work with like-minded people
- Good at objection handling and sales closure
- Multi-language skills added advantage
- Willing to pick up new skills
Responsibilities:
- Writing and reviewing great quality code.
- Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
- Passionate about building great solutions.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
- Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
- Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
- Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
- NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns.
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
- App Framework: . Net Framework/. Net Core.
- Web Framework: ASP. Net/MVC.
- Markups: HTML5/CSS.
- CSS Framework: Bootstrap/Foundation/Bulma.
- Frontend Framework: Angular 6 ( ) /React/VueJS.
- API Framework: WebServices/WCF/WebAPI.
- Relational Database: SQL Server/MySQL/Oracle.
- Cloud Platform: Amazon/Azure/Google Cloud.
- Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
- Repositories: Git/SVN/TFS.
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Responsible for Generating the business leads and accountability of the assigned project.
- Responsible for Client acquisition and vendor Onboarding Management.
- Coordinating and follow-ups with new and existing clients and maintain healthy relationship with them.
- Conduct research to identify new markets and customer needs
- Arrange business e meetings with prospective clients
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, Lead Generation, Follow-ups etc.
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Directly impact revenue generation.
- Advice potential leads about the benefits of our services through detailed discussions.
- Hand holding clients throughout end-to-end customer experience.
- Convert leads to profitable revenue generation.
- Coordinate with other teams for effective & smooth process flow.
- Maintain the sales pipeline and take continuous follow ups throughout the sales channel.
- Build good rapport with the clients and take feedback to increase customer satisfaction.
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Time management and planning skills
• Investment accounting & reporting for insurance entities in scope
• Performs and review accounting functions, and maintains and prepares month-end, quarter-end and annual reports (GAAP & STAT) for assigned asset and investment accounting areas
• Preparation and review of Balance sheet, P&L and Cash reconciliations for Investment accounting entities
• Posting and review of Manual Journals for investment products such as equities, Bonds, derivatives
• Impairment processing as per US and European GAAP
• Working on complex derivative instruments, netting
• Monthly/Quarterly/Annual reporting- Statutory and Regulatory
• Working on tools like SAP, FAH, Bloomberg, Business objects (BO) etc
• Regular communication with onshore counterpart via e-mail, instant messenger and telephonic calls
• Mentoring team members, process associates and carries out process improvement initiatives in the investment accounting area
• All deliverables to be met at 100% SLA (both quality and timeliness)- SLA Governance
• Ensure 100% compliance and deadlines
• Daily journal entries for Investment purchase, sale and cash management
• Monthly accruals for interest, market value and premium/discount amortization
Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup











