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WHAT WILL YOU DO?
● Communicating effectively with customers, proactively reaching out to potential clients, and
diligently following up on leads.
● Establishing and nurturing relationships with Channel Partners (brokers) to cultivate customer
leads.
● Profoundly comprehending the unique needs of customers and identifying lucrative sales
opportunities.
● Providing comprehensive responses to customer inquiries and promptly delivering
supplementary information.
● Keeping abreast of product and service updates, ensuring in-depth product knowledge.
● Methodically managing and updating a comprehensive customer database.
● Effectively elucidating and demonstrating the distinctive features of our products and services.
● Staying well-informed about competing products and services, and effectively positioning Ivy
Homes.
● Skillfully executing upselling strategies for our products and services.
● Conducting rigorous research to qualify new leads.
● Demonstrating a stellar track record in closing sales and consistently achieving sales targets.
WHAT DO YOU NEED TO BRING TO THE TABLE?
● 1-5 years of experience in a similar role within the Real Estate, Hospitality, Automobile, or
Insurance sectors. This is preferable but is not a barrier.
● A fervent enthusiasm for working in a target-oriented environment.
● Exceptional negotiation skills.
● Outstanding customer service skills.
● Excellent verbal communication skills in English; proficiency in additional languages is a
valuable asset.
● A keen understanding of timelines and a proactive approach to meeting deadlines.
● A proactive and tenacious attitude, coupled with a relentless pursuit of objectives.
● Strong organizational skills and the ability to manage multiple tasks concurrently.
● A remarkable memory; at any point in time, you will be driving multiple conversations where
context is the king or queen!
● This is a 6-day work-week role. Weekends will be working since maximum action in Real
Estate happens on Saturday/Sundays
● Willingness to travel within the Bangalore region.
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
The Content and Communications Manager is responsible for creating, managing, and executing content strategies to support the organization's communication and marketing goals. This role involves producing high-quality content across various platforms, managing communication channels, and ensuring consistent messaging that enhances the company's brand and engages its target audience.
Key Responsibilities:
Content Strategy:
Develop and implement a comprehensive content strategy aligned with the company's goals and target audience.
Conduct content audits to identify gaps and opportunities for improvement.
Stay up-to-date with industry trends and competitor activities to inform content strategy.
Content Creation:
Produce high-quality, engaging content for various platforms, including website, blog, social media, email, and print materials.
Collaborate with internal teams, such as marketing, product, and sales, to gather information and create relevant content.
Edit and proofread content to ensure accuracy, clarity, and consistency.
Communications Management:
Develop and manage the company's communication channels, including social media, newsletters, press releases, and internal communications.
Craft compelling messaging that aligns with the company's brand voice and resonates with the target audience.
Manage relationships with media contacts, influencers, and other external partners to amplify the company's reach.
SEO and Analytics:
Optimize content for search engines (SEO) to improve organic visibility and drive traffic to the company's website.
Monitor and analyze content performance using tools like Google Analytics, social media insights, and other relevant metrics.
Use data-driven insights to refine content strategies and improve engagement and conversion rates.
Project Management:
Manage content projects from conception to completion, ensuring timely deliver
Role : Oracle ERP consultant
Experience: 4-8 years
Involves L3 support and Development activities.
Good at Work Order Management, Item/Bill of materials, Quality Assurance, Order Management
Job Opportunity:
Male or Female Security Guard at Siruseri for G4S Secure Solution Pvt Ltd
Qualification - 10th, 12th or any degree
Experience - Open to both freshers or experienced candidates
Note - Accommodation available
we are looking for a resilient, emphatic Business Development Executive to contribute to the company's growth.
Seenit’s suite of apps enables the leading retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their physical infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping.
We would welcome someone to the team who:
- Loves to write “clean”, well designed code to solve complex problems
- Can design, develop and test the core product software and databases to ensure strong optimization and functionality
- Is inclined to contribute in all phases of the development lifecycle and takes end to end ownership of the project
- Is excited to support others to succeed and shine in a collaborative team culture
Your application will require you to have:
- Just some previous projects to showcase, no need for CV immediately
You should work with us because:
- We’re a relaxed diverse group and don’t take ourselves too seriously
- We're creative and want to change the world while we're at it (yes we do!)
- Our products have an international audience and our partners are around the globe
- Team lunches are more frequent than team meetings
- We love to travel and will ask you to take time off to refresh
Responsibilities:
- Understand client’s business, strategy, and product offerings.
- An Integrated part in Ideating & deriving 360˚ strategies along with the research team.
- Independently research subject matter.
- Self-educate through engineering documentation and product use.
- Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
Must have:
- Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
- Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
- Clear, concise, and compelling copywriting and editing proofreading skills.
- 2-3+ years of experience in Digital Marketing
QUALIFICATION :Any UG /PG Degree DESIGNATION : Business Development Executive Skill Set: Technical & Solution Sales & Marketing, Job Description: - Responsible for Cold Calling, requirement gathering, analyse, coordinate with technical team and customer. - Manage and Response for RFP's/RFI's/EOI's. - Create Proposals and Follow-ups till closure. - Candidate would be responsible for Leads generation, tracking, follow-up and Database management. - Collection of data for marketing activities from different sources like LinkedIn other online portals. - Strong in Analytical, Planning and Coordination. - Should be Energetic, Passionate and Positive Attitude. - Learning attitude is MUST. * Excellent in written and oral communication skills. - Sound Knowledge in MS-Office (Excel & Power Point). Preference: - Immediate Joiners - Candidates In & Around Tambaram Interview Process: 1. Functional Discussion 2. HR Preference: IMMEDIATE JOINERS. EXPERIENCE : 0 to 1 Year CATEGORY OF JOB : Sales & MarketingWALKIN DATE : 03Dec to 08Dec2018 WALKIN TIME : 10:30 A.M TO 4:30 P.M Note: * Refer your Friends for the same. * Candidates with relevant skillset and experience only will be entertained. * Candidates appeared for the interview within 3 months period of time is not eligible. * Preference - Candidates in and around Tambaram.










