Business Developer

Filling up this form is mandatory for interview calls:

https://surveyheart.com/form/682ea45ef2248a26ab1aef7a

Job Summary:

 We are seeking a motivated and enthusiastic Junior SaaS Sales Representative to join our sales team. This entry-level position is ideal for individuals eager to start their career in software sales and contribute to SurveyHeart's growth. The successful candidate will engage with potential customers, understand their needs, and demonstrate how our solutions can benefit their operations.

Key Responsibilities:

Market Outreach:

• Identify and research potential clients through various channels, including online research, social media, and industry events.
• Reach out to prospects via phone calls, emails, and meetings to introduce our SaaS solutions.
• Participate in relevant events to generate leads and convert them into clients.

Customer Engagement:

• Connect with existing users to understand their needs, requirements, and pain points.
• Conduct product demos to showcase features and benefits to potential clients.
• Develop and maintain strong relationships with prospects to provide tailored solutions.
• Collaborate with the sales manager to develop proposals and presentations for clients.

Customer Success:

• Actively engage with customers to understand their business goals and help them achieve desired outcomes using SurveyHeart products.
• Assist customers in maximizing the utilization of the SurveyHeart products.

Happy Customers:

• Maintain regular communication with clients to monitor satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
• Gather client feedback and collaborate with internal teams to drive continuous improvement of our products and services.
• Strive to achieve sustained and higher Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores.

Additional Responsibilities:

• Stay updated on industry trends and competitor offerings to effectively position our products.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• All other tasks that improve customer satisfaction and revenue 

Qualifications:

• Master's degree in Business, Sales, Marketing, or a related field.
• Excellent verbal and written communication skills in English and Hindi. Telugu will be added advantage.
• Basic understanding of software applications with the ability to learn new technologies quickly.
• Strong ability to build relationships and engage with clients effectively.
• Self-driven with a proactive approach to achieving individual and team goals.
• Prior experience in SaaS sales is mandatory.

Other Details:

• Shift: 9.30 am - 6.30 pm (My change in the future)
• Working days: 6 days a week during probation and 5 days a week for confirmed employees.
• Salary: 3.00 LPA to 3.60 LPA
• Experience: Min 1 year in SAAS sales
• Location: Hyderabad, Hi-Tech City
• Education: MBA in Sales & Marketing or Equivalent
• Languages: English & Hindi - advanced spoken and written. Telugu will be added advantage.

Recognizing the manpower needs and taking them to the HR Manager for approval

• Creating job descriptions for various roles and advertising them on various 

platforms

• Managing HR activities like meetings, interviews, and other schedules.

• Managing and handling the orientation of new employees.

• Assessing the training needs and coordinating the training and development 

programs for employees with HR Heads.

• Provide support to employees in various HR related topics such as leaves, 

compensation etc. and resolve issues and problems.

• Process, verify and maintain documentation relating to HR activities such as 

staffing, training and performance evaluations.

• Conduct employee onboarding and help plan training & development

• Maintain employee files and records in electronic and paper form

• Overlooking the daily operations of the HR department.

• Exit interviews and Full & Final Settlement.

• Payroll, Time office and attendance management.

Requirements

• Must have proven experience working as an HR executive or its equivalent.

• Experienced with recruiting and its full cycle.

• Good knowledge of employment/labor laws

• Outstanding knowledge of MS Office

• Excellent verbal and written communication skills

• Excellent communication, interpersonal and collaboration skills

• Strong analytical and problem-solving skills

• Ability to prioritize and multi-task

• High ethical conduct

• BSc/BA in Business administration or relevant field

• Additional HR training is an advantag

Key Functions:

• Create new text and video content for our app and website.
• Moderate reviews and other user generated content submitted by millions of users.
• Increase key performance metrics like time on page and bounce rate.
• Reach out to students and colleges to generate content that users need.
• Work closely with technical team to improve consumption of content.

Key skills: Content writing, primary and secondary research, moderation, web content curation.

Desired Candidate:

• Excellent written and oral communication skills
• Strong vocabulary along with impeccable spelling and grammar
• Understanding of what makes content compelling especially web content or blogs
• Good analytical skills and an ability to present information in a proper format
• Passionate about interacting with students and colleges to gather unique information
• Ability to write interesting, relevant content

• Developing change management plans for projects and/or change initiatives.
• Evaluating the impact of planned organisational change.
• Identifying risks and developing risk mitigation tactics.
• Identifying and managing anticipated resistance to change.
• Leading change management work streams with a structured methodology / process.
• Supporting development of communications relevant to change initiatives.
• Providing coaching and training to employees at all levels.
• Defining success metrics and measuring performance against these.
• Providing reporting and other updates to management and project teams.

- Work with development teams and UI/UX designers to ideate software solutions.

- Design client-side and server-side architecture.

- Build the front-end of applications through appealing visual design.

- Develop and manage well-functioning databases and applications.

- Test software to ensure responsiveness and efficiency.

- Troubleshoot, debug and upgrade software.

- Create security and data protection settings.

- Build features and applications with a mobile responsive design.

- Write technical documentation.

- Excellent verbal communication skills.

- Good problem-solving and logical skills.

Desired Profile:

Experience with web technologies including HTML, CSS, JS, AJAX, Bootstrap, Jquery etc.

- Experience in Web Application Development using PHP/MySQL.

- Knowledge of object-oriented PHP programming.

- Understanding of MySQL databases and their declarative query languages.

-  Responsible for handling a projects using MVC framework CodeIgniter/Laravel.

- Design interchange of data between the server and the client using RESTful/GraphQL.
- Understanding accessibility and security compliance.

- Build efficient, testable & reusable PHP modules in latest version.

- Should have basic knowledge in Scrum and Git.

We are having an immediate requirement for a Python web developer.

You have:

• At least 2 years of experience developing web applications with Django/Flask/FastAPI
• Familiarity with Linux
• Experience in both SQL and NoSQL databases.
• Uses Docker and CI/CD
• Writes tests
• Experienced in application deployments and scaling them on AWS or GCP

You are:

• Eager to work independently without being watched
• Easy going.
• Able to handle clients on your own

Location: Remote (in India)

What you need to have:

We are looking for a motivated React js developer to come join our team.

Roles & Responsibilities:

• React.js developers (about 3-5 years of experience) are involved in the interface
• component design from implementation to testing.
• Implement user interface components for JavaScript-based web and mobile applications using the React open-source library ecosystem.
• Should have proficiency in front end languages HTML, CSS, JavaScript, and JavaScript
• frameworks like REACT, Angular JS.
• Have knowledge in REACT tools such as react.js, Webpack, Enzyme, Redux, and Flux. Previous experience in user application.
• interface design is essential.
• Must have hands-on experience in payment gateway,3rd party API integration, Security encryption & decryption experience.

Skills:

• A good attitude toward work, Strong problem-solving skills
• Desire to work in a fast-paced environment along with project and time management skills
• Ability to work independently or with a group