Business Analyst

Responsibility:

• Lead the planning and execution of the product roadmap, aligning with the overall business objectives
• Define and prioritize product features based on customer feedback, data analysis, marketing demands and
• domain requirements.
• Drive the product development process, from ideation through release, ensuring timely delivery and high-
• quality outcomes
• Collaborate closely with engineering, marketing, and sales, to drive successful launch, development, and
• advancement of B2B products
• Establish and maintain strong relationships with key stakeholders, including customers, to gather insights
• and ensure product satisfaction
• Provide clear and concise communication of product vision, goals, and progress to both internal teams and
• external stakeholders
• Conduct market research to identify trends, customer needs, and competitive landscape, informing product
• strategy and decision-making
• Monitor product performance through metrics, iterating on the product strategy as needed to achieve
• business objectives
• Mentor junior product managers in terms of general learning and product/feature-specific guidance
• Be responsible for feature validation, both in terms of quality and user satisfaction.
• Requirements:
• 5-8 years of relevant experience in software product management
• At least 3 years of complex B2B software product management experience
• Analytical mindset with a willingness to go deep into problem-solving
• Being data-driven is essential; inclined to use data to validate assumptions and business assertions
• Strong technical understanding of the software development process and general design constructs
• Impeccable collaboration and communication skills
• Bias for action: Default setting is to take action to move the product forward and improve customer
• experience
• Empathetic: Can deeply embed in the customer perspective and translate their needs to crisp, detailed and
• actionable product requirements
• Thrives in a complex, ambiguous, and fast-paced environment, driving agile experimentation
• Understanding of the US healthcare industry is a big plus
• Prior start-up experience is a plus 

Role Description:

We are seeking a friendly, organized, and proactive Front Desk Executive to be the first point of contact for all visitors and clients. In this role, you will ensure a smooth and welcoming experience for all visitors, students, and staff. The ideal candidate will possess excellent communication skills, have a professional demeanour, and thrive in a fast-paced environment.

Key Responsibilities:

• Greet and assist visitors, students, and clients in a professional and friendly manner.
• Answer phone calls and emails, directing inquiries to the appropriate departments.
• Maintain the front desk area, ensuring it is always clean, organized, and welcoming.
• Schedule and coordinate appointments and meetings for staff members.
• Handle incoming and outgoing mail, packages, and courier services.

Qualifications:

• Bachelor’s degree or equivalent.
• Proficiency in English & Kannada (both written and spoken).
• 0-2 years of experience in a similar role (freshers are welcome to apply).
• Good organizational and time-management skills.
• Ability to multitask and work in a dynamic, fast-paced environment.
• Basic knowledge of office software (MS Office, email, etc.).

CTC & Benefits:

• CTC: Up to 23,000 per month
• 30 Annual Leaves + 20 Govt. Holidays
• Laptop and Phone Provided
• PF, Health Insurance
• Team Lunches and Outings
• Great Job Satisfaction
• Learning & Personal Development Opportunities

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job Description :

We are looking for Technical Mgr for our Unity team. Pls read the detailed JD below :

Skillset: Unity 2d & 3d development with C++ or C#.

Roles and Responsibilities :

- Manage- a team of Unity resources through effective planning, mentoring & coaching.

- Should be strong in Technical Development & People Management.

- Must be hands-on & have experience in doing design & code reviews and handling the live server

- Ready to learn new technologies (e.g. Unreal) within the organization to grow existing operations, business & team.

- Help in setting up the processes for resource planning, forecasting and resource deployment as per the business requirement.

- People Leadership

- Recruit, motivate, mentor, train and lead the best automation talent.

- Multitasking and problem-solving abilities, context switching and & out of box thinking abilities.

- Support the professional goals and development opportunities for his/her team and review each team member & their progress.

- Create a culture of innovation and teamwork.

Why work with us?

When you join us, you become part of a fast-growing team that allows you to build your career with professionals who are committed to including, developing, and engaging people from a wide variety of backgrounds and who care as much about excellence as you do.

The unique experience that you will be getting here includes :

- An ideal mix of the entrepreneurial spirit of a start-up with maturity and stability that comes with years of experience in striving for success.

- Well Funded by Sequoia. High growth & profitability, year on year.

- Diverse, where people from all academic backgrounds and experience can find their place - from fresh graduates to the most experienced.

- Great work-life balance.

- Made up of people passionate about learning, creating, and innovating, always striving to find a better way of doing things. Our people are our main asset.

- Our word class Tech Stack makes us pioneers in the engineering front & you will get a chance to directly work with the senior leadership.

About Octro :

Octro is a new-age platform that aims to create leisure options for the world at large. Octro's vision is to keep creating moments of joy in human life while creating the best and most scalable leisure options. Headquartered in India, and funded by Sequoia, Octro is the largest and fastest-growing global mobile gaming company with leadership in Card, Casino & Casual games across the portfolio. Some 200M+ players have played these games 150B+ times. For the last few years, games in our portfolio have ranked consistently in India's top 10 on AppAnnie/SensorTower for Player Revenue.

Octro was founded by serial entrepreneur Saurabh Agarwal, who sold his first venture to Intellisync/Nokia. He did his MS at Stanford University.

For details, pls visit: www.octro.com

We are looking for an experienced Python developer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be responsible for writing and testing scalable code

Location:- Indore

Role:- Python Developer  

Experience:- 2  to 4 Year 

• Coordinating with development teams to determine application requirements.

• Writing scalable code using Python programming language.

• Testing and debugging applications

• .Developing back-end components 

• Integrating data storage solutions.

Skills :-

• 2 to 6 years of experience as a Python developer.
• Familiarity with testing tools. 
• Ability to collaborate on projects and work independently when required.
• Expert knowledge of Python and related frameworks including Django and Flask. 

Bluetick Softech Private Limited 

Location :- First floor samachar bhawan behind Dainik bhaskar Office Press complex AB road, Indore

Website :- http://www.blueticksoft.com">www.blueticksoft.com

You would be part of:

1. Designing/Improvement of new/existing architectures of distributed computing with subcomponents of Unmanned Aerial Systems (UAS).
2. Working/Researching with industrial state of the art sensor systems and modules, and developing drivers (HAL or wrapper) and applications around their usage.
3. Design and implementation of communication protocols between different subcomponents of UAS for distributed computing.
4. Writing Applications and Drivers from the scratch for (embedded)linux based systems.
5. Scripting and automations around work flows of UAS usage.
6. Working with existing sophisticated software stacks of subcomponents of UASs.
7. Working closely with electronics, design and systems teams for architecture development and deployment.
8. Working closely with Flight Controller engineers to do collaborative development of UAVs.

We expect you to be:

1. Experienced in hands-on development of complex embedded systems involving multiple microcontrollers or SoCs.
2. Very good in analytical abilities to be able to do core research and development activities.
3. Able to write low level drivers (wrapper or core) from the scratch.
4. Very comfortable reading and understanding datasheets and reference manuals of microcontrollers, peripherals, sensors etc.
5. Able to understand existing complex embedded software stack written in C/C++.
6. Solid in C.
7. Good in C++.
8. Comfortable with using hardware debuggers.
9. Having Hands-On experience with RTOS concepts like scheduling, threads synchronicity , race conditions etc.
10. Having Solid understanding of interrupt mechanisms.
11. Experienced in working with different hardware protocols like SPI, I2C, UART, PWM, CAN, USB etc.
12. Having Solid understanding of interrupts architecture of ARM based microcontrollers like STM32, LPC etc.
13. Having Good understanding of the concept of bootloaders.
14. Able to multitask.
15. A self-motivated and motivating personality who can work well independently as well as part of a team
16. Having good interpersonal and soft skills who can adapt to the work environment while manifesting a good positive attitude

You are awesome if you are:

1. Experienced in Linux Device Driver development.
2. Having good exposure of working on and understanding of any sensor modules like GPS, LIDAR etc.
3. Experienced in data filtering techniques (Example: Kalman filter)