Business Analyst

Hi,

We are seeking a senior data leader with deep functional expertise in Salesforce Sales and Service domains to own the enterprise data model, metrics, and analytical outcomes supporting Sales, Service, and Customer Operations.

This role is business‑first and data‑centric. The successful candidate understands how Salesforce Sales Cloud and Service Cloud data is generated, evolves over time, and is consumed by business teams, and ensures analytics accurately reflect operational reality.

Snowflake serves as the enterprise analytics platform, but Salesforce domain mastery and functional data expertise are the primary requirements for success in this role.

Core Responsibilities

Salesforce Sales & Service Data Ownership

·                 Act as the data owner and architect for Salesforce Sales and Service domains.

• Own Sales data including leads, accounts, opportunities, pipeline, bookings, revenue, forecasting, and CPQ (if applicable).
• Own Service data including cases, case lifecycle, SLAs, backlog, escalations, and service performance metrics.
• Define and govern enterprise‑wide KPI and metric definitions across Sales and Service.
• Ensure alignment between Salesforce operational definitions and analytics/reporting outputs.
• Own cross‑functional metrics spanning Sales, Service, and the customer lifecycle (e.g., customer health, renewals, churn).

Business‑Driven Data Modeling

·                 Design Salesforce‑centric analytical data models that accurately reflect Sales and Service processes.

• Model sales stage progression, pipeline history, and forecast changes over time.
• Model service case lifecycle, SLA compliance, backlog aging, and resolution metrics.
• Handle Salesforce‑specific complexities such as slowly changing dimensions (ownership, territory, account hierarchies).
• Ensure data models support operational dashboards, executive reporting, and advanced analytics.

Analytics Enablement & Business Partnership

·                 Partner closely with Sales Operations, Service Operations, Revenue Operations, Finance, and Analytics teams.

• Translate business questions into trusted, reusable analytical datasets.
• Identify data quality issues or Salesforce process gaps impacting reporting and drive remediation.
• Enable self‑service analytics through well‑documented, certified data products.

Technical Responsibilities (Enabling Focus)

·                 Architect and govern Salesforce data ingestion and modeling on Snowflake.

• Guide ELT/ETL strategies for Salesforce objects such as Opportunities, Accounts, Activities, Cases, and Entitlements.
• Ensure reconciliation and auditability between Salesforce, Finance, and analytics layers.
• Define data access, security, and governance aligned with Salesforce usage patterns.
• Partner with data engineering teams on scalability, performance, and cost efficiency.

Required Experience & Skills

Salesforce Sales & Service Domain Expertise (Must‑Have)

·                 Extensive hands‑on experience working with Salesforce Sales Cloud and Service Cloud data.

• Strong understanding of sales pipeline management, forecasting, and revenue reporting.
• Strong understanding of service case workflows, SLAs, backlog management, and service performance measurement.
• Experience working directly with Sales Operations and Service Operations teams.
• Ability to identify when Salesforce configuration or process issues cause reporting inconsistencies.

Data & Analytics Expertise

·                 10+ years working with business‑critical analytical data.

• Proven experience defining KPIs, metrics, and semantic models for Sales and Service domains.
• Strong SQL and analytical skills to validate business logic and data outcomes.
• Experience supporting BI and analytics platforms such as Tableau, Power BI, or MicroStrategy.

Platform Experience 

·                 Experience using Snowflake as an enterprise analytics platform.

• Understanding of modern ELT/ETL and cloud data architecture concepts.
• Familiarity with data governance, lineage, and access control best practices.

Leadership & Collaboration

·                 Acts as a bridge between business stakeholders and technical teams.

• Comfortable challenging requirements using business and data context.
• Mentors engineers and analysts on Salesforce data nuances and business meaning.
• Strong communicator able to explain complex Salesforce data behavior to non‑technical leaders.

Thanks,

Ampera Talent Team

🚀 Hiring: Reactjs Developer

⭐ Experience: 3+ Years

📍 Location: Bangalore

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We are looking for a skilled React.js Developer to build responsive, high-performance web applications.

💫 Requirements:

✅ Strong in React.js, Redux, Hooks, Context API

✅Proficient in JavaScript (ES6+), HTML5, CSS3

✅Experience with REST APIs and version control (Git/GitHub)

Company Overview 

At Boolment Software Development Pvt. Ltd. (BSDPL), we are a dynamic and rapidly growing IT organization committed to creating a positive, collaborative, and high-performing workplace. Our focus is on empowering people, driving innovation, and building a strong company culture where every employee can thrive and grow. 

With a strong foundation in technology, software solutions, and digital transformation, we believe that our employees are the key to our success. Join us to be part of an organization where people and performance go hand in hand. 

Location: Gurgaon 

Position: HR Executive 

Department: Human Resource 

Location: Gurgaon 

Reports To: Manager 

Employment Type: Full-Time (On-site) 

Work Hours: 9:30 AM – 6:30 PM (Monday to Saturday) 

Salary Range: ₹3,00,000 – ₹5,00,000 per annum 

Job Purpose 

The HR Executive will play a crucial role in managing the day-to-day HR operations, supporting recruitment and onboarding, employee engagement, payroll assistance, and compliance. The position aims to ensure smooth HR functioning and contribute to a motivated, efficient, and productive workforce. 

Key Responsibilities 

Recruitment & Onboarding 

• Post job openings, screen resumes, and coordinate interviews with hiring managers. 
• Conduct initial rounds of interviews and facilitate the offer and onboarding process. 
• Prepare offer letters, maintain recruitment trackers, and conduct induction/orientation sessions. 

Employee Relations & Engagement 

• Act as the first point of contact for employee queries regarding HR policies, payroll, and benefits. 
• Foster a positive and inclusive work culture by addressing grievances and supporting conflict resolution. 
• Plan and execute engagement activities, events, and recognition programs to boost employee morale. 

Performance Management 

• Assist in implementing performance management systems, including goal setting and appraisal cycles. 
• Support team leads in tracking performance metrics and identifying training needs. 

Payroll & Compliance 

• Coordinate payroll activities including attendance, leaves, and salary inputs. 
• Maintain accurate employee data and ensure statutory compliance (PF, ESI, Gratuity, etc.). 
• Liaise with finance for timely salary disbursement and record-keeping. 

Documentation & HR Operations 

• Maintain employee files, HR databases, and MIS reports. 
• Draft HR letters (offer, increment, confirmation, experience, etc.). 
• Support audits, compliance checks, and implementation of HR policies. 

Qualifications & Experience 

• Education: Master’s degree in Human Resources, Business Administration, or a related field. 
• Experience: 2–4 years of experience in HR operations, recruitment, or generalist profile. 

Skills & Competencies 

Must-Have Skills 

• Knowledge of HR principles, practices, and employment laws. 
• Excellent communication, interpersonal, and organizational abilities. 
• Proficiency in MS Office (Word, Excel, PowerPoint) and HRMS tools. 
• Attention to detail and ability to manage multiple priorities effectively. 
• High degree of confidentiality and integrity. 

Good-to-Have Skills 

• Certification in HRBP, Payroll, or related HR modules. 
• Experience in HR analytics, talent engagement, or performance management systems. 
• Understanding of IT industry dynamics and culture. 

Preferred Candidate Profile 

• Experience in IT, Software Development, or Service-based industries preferred. 
• Immediate joiners or candidates with ≤30 days notice period will be prioritized. 
• Open to all genders – we are an equal opportunity employer. 

Employee Perks & Growth Opportunities 

• Mentorship from experienced HR leaders. 
• Cross-functional exposure and collaborative work culture. 
• Opportunity to lead engagement initiatives and HR innovation projects. 
• Access to training programs, workshops, and certifications. 

Compensation & Benefits 

• CTC: ₹3.0 – ₹5.0 LPA (based on experience and performance) 
• Benefits: 
• Health insurance & statutory benefits (PF, ESI, Gratuity) 
• Paid leaves & holiday policy 
• Performance bonuses and annual appraisal 
• Rewards & recognition programs 

Application Details 

Tentative Joining: Immediate or within 15 days of offer 

Application Deadline: Open until position is filled 

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must have Skills: Cloud development (Capable), Microservices architecture (MSA) (Strong), Site reliability Engineering
• Qualifications: - Bachelors degree in computer science or other highly technical, scientific discipline
• 10+yrs experience and a strong background in areas like cloud operations and site reliability engineering
• Hands-on knowledge and experience with any of the major public cloud providers (preferably AWS)
• Good understanding of micro-service architectures and development frameworks; knowledge across tiers in a multi-tier cloud environment including multi-region, multi-zone configurations, load balancers, web servers, application containers, data stores, distributed cache, and content delivery networks
• Hands-on knowledge and experience with observability and monitoring tools like New Relic, Splunk, Prometheus and Grafana
• Ability to program (structured and OO) with one or more high-level languages, such as Python, Go lang, Shell scripting, C/C++ or Java
• Ability to work with query languages to analyze monitoring data and other app-specific transactions
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• An Agile mindset and strong communication skills to collaborate with multiple stakeholders across the organization

RESPONSIBILITIES:

• Participate in functional discussions, system design consulting, platform management, and capacity planning to develop an overall understanding of the product and teams current priorities
• Partner with development teams to improve services through rigorous testing, release procedures, automation of runbooks, and DR planning
• Build automation scripts for auto-recover behavior, determining benchmark of critical services, preparing custom dashboards to report performance in production
• Understand product functionality to design and build thoughtful experiments to simulate chaos and proactively find faults in the systems
• Work with architects to define service level indicators and create a service catalog
• Gather and analyze SLIs, SLOs from applications, services, and OS to assist in performance tuning, improving availability and reliability
• Improve monitoring and observability to increase visibility into key metrics like MTTI, MTTR, and MTTD
• Work with the team to understand the root cause of production incidents
• Train and groom engineers to internalize SRE best practices

We are looking for an ideal candidate who will lead our marketing activities. The mission of an Assistant SEO (Search Engine Optimization) Manager is to maximize the volume of inbound organic traffic from search engines to our business websites. This will be accomplished through a combination of on-page and off-page techniques, including link-building, social media strategy, viral marketing, metadata sculpting, site speed optimization, content strategy, information architecture, and more.

As Assistant Manager, you are responsible to lead the marketing team and suggest them the best marketing techniques for social media and other digital media campaigns. You should grab the attention of customers and market the products and services.

If you have the ability to utilize the organizational resources optimally for the business promotion activities, we would like to meet you.

Roles and Responsibilities:

• Reviewing and analyzing websites for areas that can be improved and optimized
• Preparing detailed strategy reports and Marketing Plans
• Identifying powerful keywords to drive the most valuable traffic
• Writing powerful calls to action to convert visitors
• Filling websites and other content with effective keywords
• Developing link-building strategies;
• Ensure that the website, promotional material, and marketing campaign strategy are updated regularly.
• Analyzing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid staying within search engine guidelines
• Build and execute social media strategy through competitive research, platform determination, benchmarking, and messaging and audience identification
• Develop, implement and manage the marketing strategy
• Designing and measuring the success of every marketing campaign.
• Stay up to date with the latest marketing practices and technologies.
• Collaborate with the Marketing, Sales and Product Development team Communicate with industry professionals and influencers via social media to create a strong network.
• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Keyword research for the Addition of service based webpages on the website
• Ensure uploading of webpages on the Website through the SEO team.
• Perform Lead analysis daily to closely work for the end user needs from the website and to create campaigns accordingly.
• Experience in Email Marketing tools like Mailchimp
• Ability to plan Email calendars and schedule emails as per the plan.
• Guide the designing and content team for Email design and content along with other design and content-based changes needed on the website.
• Manage the ORM of the brand and work on creating a positive image of the Brand online along with mitigating the negative reviews.
• Closely coordinate with cross-functional teams to keep the website updated.

Job requirements and qualifications:

• Demonstrated SEO experience of at least 8-10 years.
• Strategic Understanding of Social Media and its usage in Marketing
• Experience with Google's Keyword Tool
• The ability to work with back-end SEO elements such as .htaccess, robots.txt, metadata, site speed optimization, and related skills
• Proven success in link-building and viral strategies
• The ability to deploy an effective local and long-tail search strategy
• Experience in building inbound organic search traffic and improving SERPs
• Expertise in Google Analytics, Google Search Console, SEMRush, Ahref’s
• Ability to make SEO proposals
• Ability to perform SEO Audit