Digital Marketer

Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Strong in Java/JEE, Spring framework,MS, JavaScript, RESTful web services

•            Strong understanding of microservices and associated design patterns

•             Experience with latest unit testing tools including Junit

•              Working knowledge of Angular/React

•              Experience in SQL

•             Experience in identifying and remediating security vulnerabilities

•              Should be well versed with test driven development and be knowledgeable on associated tools and practices - CICD

Urgent Opening for the experienced Quality Analyst for the International Sales Process

1-3 yrs of exp as a Quality Analyst in any International Sales process

Salary: - 20k-30k in hand

Shift Timing:- 7.30pm-5am(US Shift)

Call Tania

Required Candidate profile

Minimum 6 months of experience as a Call Quality Analyst in any International Sales process

Should have an experience in Editing and Auditing the calls

Exp in AUS Energy would be an advantage

Excellent coms in English

Perks and Benefits

Salary on 1st of every month

5 days working

§ Experience of developing web based enterprise wide applications in .NET4.5 (C#, ASP.NET), WCF, WPF, AJAX etc

§ Understanding of enterprise application development and deployment.

§ Good understanding OOPS and Design Patterns and experience of tools like Enterprise Architect.

§ Good knowledge of RDBMS design, programming and DBA concepts and experience of working in SQL Server and Oracle databases.

§ Good Design, Coding and Testing skills.

§ Knowledge and exposure to Service Oriented Architecture, Enterprise Service Bus and application Integration (using middleware).

§ Experience of working in electricity utility domain – preferably in EA/AMR/AMI/EMS/IT System Integration/ERP (for Utilities) projects

§ Mobility based software development, GPRS, GSM Knowledge of BI tools implementation.

§ Experience in mobility based applications will be an added advantage.

Duties and Responsibilities :

• The AEM Developer will play a vital role in the design, development, testing and deployment of Adobe Experience Management Web and Mobile solutions
• Will work closely with clients, developers, system administrators, project managers, business analysts and end-users to build a state-of-the-art Digital Platform using Adobe's Digital Marketing Product Suite
• Design efficient content models, security models, workflows and templates.
• Develop AEM templates and components leveraging current AEM software releases
• Employ strong coding standards for efficiency, readability, and reuse.
• Review and audit of the existing solution, design and system architecture
• Assist with tasks regarding profiling, troubleshooting of existing solutions
• Create technical documentation
• Integrate external data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills :

• AEM 6.3+ experience is ideal
• Experience implementing Adobe AEM or similar web
• Content management system (AEM 6.0 and later required; AEM 6.4 is a plus)
• Design, develop and support AEM components, integrations and applications
• Experience integrating Adobe Analytics or Google Analytics with AEM
• Experience with RESTful and SOAP-based web services
• Experience with most of the modern project management, CI / CD & team collaboration tools - JIRA, Confluence, Jenkins etc.
• Understanding of with Agile (Scrum), project planning, execution, risk management, and resource management
• Good troubleshooting skills
• Fluent oral, written English and a good team player

We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application

Responsibilities & Skills

An ideal candidate:

Should have 7+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform

Should have hands-on experience with and strong knowledge of Android SDK, Android Studio, Kotlin, and different versions of android, and how to deal with different screen sizes

Should have familiarity with RESTful APIs to connect Android applications to back-end services

Should have experience with offline storage/mode, threading, and performance tuning and Memory Management

Should have knowledge of the open-source Android ecosystem and the libraries available for common tasks

Should have strong understanding of Android, OEM's and OS flavors

Should have experience working with Sqlite database and proficient in writing SQL queries

Should be well conversant with Android UI design principles, interface guidelines, material design, patterns, and best practices

Should have familiarity with cloud message APIs and push notifications

Should be able to review the existing code, find out & fix bugs and optimize the code.

Should fix bugs and improve Android application performance

Should develop new features of the Android application

Should assume end-to-end ownership of the Android application and assigned tasks

Should work independently without the need of guidance and supervision

Should have ability to understand business requirements and translate them into technical requirements

Should have a knack for benchmarking and optimization

Education 

This is regarding .Net Core Developer/Lead opportunity we have with us and we are looking for immediate joiner.

Please find below the job description for your reference:

Required Skills:

• Good understanding of SOLID principles or Object oriented programming concepts
• Working knowledge of design patterns
• ASP.Net Core MVC & Razor
• REST API
• SQL
• Unit testing

Nice to have:

• RabbitMQ or experience working with any message oriented systems
• HTML, Javascript & CSS
• C#7 and above
• Docker
• SSRS
• Quartz or Hangfire

FYI. There will be a small coding ‘test’ during the interview

1.Demonstrating the product features to new customer (Online or Onsite)

2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).

3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need

4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.

5.Designing Wire Frames & Prototype Documents along with sign-off from client team.

6.Regular follow-ups on any pending sign-off’s from stakeholders.

7.Regular follow-ups with Dev Team to complete the pending requirements.

8.Responsible for preparation of Use Case Document in collaboration with Testing team

9.Follow-up with client on further clarifications on requirements along with any additional information.

10.Scheduling the meetings with Client & Dev team for any technical clarifications

11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management

12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management

13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.

14.Responsible for requirements verification – Functional or Regression Testing (if necessary)

15.Preparation of Release Notes & sharing the same with Client.

16.Handing over the user manuals

17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.

18.Answering Request for Proposal (RFP) & Request for Information (RFI).

19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).

20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.

21.Preparation of Brochures

22.Responsible to answer Magazine or Interview Questions shared by Media

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.

- Create scalable processes and definitive scope around implementation services

- Implement systematic processes for tracking and reporting on the implementation status

- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output

- Direct the activities of the implementation team to meet client needs and create successful partnerships

- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards

- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.

- Own execution of the roll-out within the allotted implementation timeframe

- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase

- Provide support to Account Executives & Sales Engineers during the Sales cycle

- Ability to speak knowledgeably on all technical integration options available within an implementation

- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed

- Monitor the progress of each account at a deeper level

- Ensure all metrics are accurate and up-to-date

- Advocate customer needs/issues cross-departmentally

- Understand and manage escalations efficiently and appropriately

- First point of contact for all inquiries on project status from executive leadership

- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed

- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company

- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports

- Bachelor's degree;

- Previous experience as a Manager, Implementation for enterprise software

- Proven track record of successful implementation with enterprise clients

- Highly developed project management skills

- Ability to influence and guide clients through complex implementations

- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team

- Demonstrated presentation and client-facing skills

- Superior presentation skills; experience with presenting to C-level Executives

- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners

- Analytical skills to determine root causes and develop solutions

- Understanding of sales, marketing, client relations roles, and their interdependence

- Demonstrated ability to adapt to a fast-paced and changing the technical environment

- Self-starter seeks out challenges

- Flexible