

VP engineering would be leading the technology (engineering) team of 25 (and counting) to build a world-class SAAS product that is serving 7000+ businesses (or 50,000 users) across the globe. The person would be responsible to oversee the product development and technology research ensuring scalability and effectiveness. The core role would involve leading development, managing team & processes leading to effective technology products as an outcome.
The person would be responsible for leading the product development to scale to a million businesses over the next ten years or 25K businesses in the next 3 years. The person should be able to build a team & process accordingly to ensure a smooth growth path for the product and company. The mission would be to build fully horizontal architecture & micro services with robust security.
Key responsibility area:-
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Leading the technology development by learning and researching the best upcoming technology. Analyzing current technology gaps in the system and evangelizing for better state of art technology development.
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Evaluating technology architecture, gaps, and improvisation requirements. Building new architectures for further product development along with elaborated documentations.
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Leading the team of software engineers to guide them with the best technology and process practices. Coaching and motivating the team to ensure enhanced performance across teams.
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Engaging with Product teams to shape the product roadmap. Working with the tech support team to analyze open issues and bugs and ensure an efficient process for fixing the same.
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Building processes for product development, security audits, new recruitment, technology research, technical documentation, etc.
Requirements
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Computer science graduate with 13+ years of experience in engineering. SAAS experience is preferred.
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Experience in managing an engineering team of 30+ people.
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Experience with Python, PHP, React JS, RDBMS & NoSQL.
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Experience with cloud platforms like AWS and its various offerings to deliver high availability architectures at scale.
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Understanding of AI & ML and vision to build strong data-driven technology products.
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Strong inclination towards product startup & Open Source communities.
Benefits
- 100% Remote Working
- Flexible Working Hours
- Device & WiFi Reimbursement
- ESOPs

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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