Motion Graphic designer

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Software Engineer

Company Introduction

Since 1983 company has been an innovative software business, that has continued to grow year on year due its continued

success. With ongoing market developments and investment within the company, exciting times are ahead of the team!

The Role-

We are looking for a full stack engineer to join our team. We ideally hire engineers who are comfortable across the full stack, but

we know you will have a preference about being on the front-end or back-end. As long as you're happy to work on both sets of

tasks – you should carry on reading!

Our Technology

• Front-end: JavaScript, Angular (or good understanding of React, Vue JS, Knockout JS or similar)

• Back-end: C#, ASP.NET, Web API, MVC, Entity Framework

• Database: SQL Server. Knowledge of non-SQL databases is a plus

• Cloud: Microsoft Azure, AWS

Responsibilities-

• Design of the overall architecture of the web application

• Implementation of a robust set of services and APIs to power the web application

• Building reusable code and libraries for future use

• Optimization of the application for maximum speed and scalability

• Implementation of security and data protection

• Translation of UI/UX wireframesto visual elements

• Integration of the front-end and back-end aspects of the web application

Additiontionalresponsibilitiesfor Project Lead

• Active participation in design\build cycle of the software engineering life cycle (prototyping, architecture, detailed design,

development, testing and deployment).

• Providing expertise in technical analysis and solving technical issues during project delivery.

• Code reviews, test case reviews and ensure code developed meets the requirements.

• Collaborate with product management and engineering to define and implement innovative solutions for the product

direction, visuals and experience.

• Requirement gathering and understanding, analyze and convert functional requirements into concrete technical tasks and able

to provide reasonable effort estimates

• Mentor and develop skills of junior software engineers in the team.

Tech Skills and Qualifications

• Contract Length : 1 year

• Software Engineering Degree with 3-5 years of experience.

• Expert knowledge of JavaScript and Node.js, good understanding of Angular and JavaScript testing frameworks (such as Jest,

Mocha etc.)

• Good understanding of Cloud Native architecture, containerisation, Docker, Microsoft Azure/AWS, CI/CD, and DevOps

culture.

• Knowledge of cloud-based SaaS applications/architecture.

• Practical experience in the use of leading engineering practices and principles.

• Practical experience of building robust solutions at large scale.

• Appreciation for functions of Product and Design, experience working in cross-functional teams.

• Understanding differences between multiple delivery platforms (such as mobile vs. desktop), and optimizing output to

match the specific platform.

Total Experience (Mandatory):1+ years of B2B Sales / Channel Sales / Partner Management experience in IT Solutions, Training Solutions, Certification Sales, or Technology Services.

Mandatory (Experience 1 – Partner / Channel Sales): Must have experience working with channel partners, system integrators, resellers, or strategic alliances

Mandatory (Experience 2 – Partner-Led Deal Execution): Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure

Mandatory (Experience 3 – Business Planning & GTM Execution):Experience creating joint business plans, certification calendars, GTM strategies, and sales campaigns with partners.

Mandatory (Communication & Stakeholder Management): Must be able to coordinate across partners, internal teams, and end customers effectively.

Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory

Python Developer at BeyondScale

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that is a suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

The Opportunity:

We're looking for a passionate Python Developer to join our growing team and play a key role in shaping the future of AI-powered ERP. You'll be instrumental in building Sitara, a product poised to disrupt a massive market with high growth potential.

What You'll Do:

• Design, develop, and maintain efficient, reusable, and reliable Python code for our AI-powered ERP platform.
• Develop and integrate web APIs and interact with SQL databases (NoSQL experience a plus).
• Implement automation using object-oriented programming (OOP) principles, multiprocessing, and threading.
• Write clean, well-documented code and actively participate in testing and debugging.
• Leverage Git and modern development workflow practices to ensure a smooth development cycle.
• While not required, familiarity with generative AI concepts (LLMs, RAG) is a plus.

You're a Great Fit If You:

• Have 1+ years of relevant job experience working with Python
• Possess a strong foundation in computer science fundamentals.
• Are a team player with a collaborative spirit and a positive attitude.
• Enjoy learning new technologies and are eager to push boundaries.
• Have excellent communication skills, including the ability to effectively say no when needed.

User Experience (UX) Design:

• Conduct user research, including interviews, surveys, and usability testing, to understand user needs and behaviors.
• Develop user personas, user flows, and information architecture to guide design decisions.
• Create wireframes and prototypes to visualize and test design concepts.
• Analyze user feedback and iterate on designs to improve usability and satisfaction.
• Ensure accessibility standards are met.
• User Interface (UI) Design:Design visually appealing and consistent user interfaces that align with brand guidelines.
• Create high-fidelity mockups and prototypes using design tools such as Figma, Sketch, or Adobe XD.   
• Develop and maintain design systems and style guides.
• Collaborate with developers to ensure accurate implementation of designs.
• Optimize designs for various devices and screen sizes.

Collaboration and Communication:

• Work closely with product managers, developers, and other stakeholders to understand project requirements.
• Present design concepts and rationale to team members and stakeholders.
• Participate in design reviews and provide constructive feedback.   
• Effectively communicate design decisions and rationale.

Design Process and Tools:

• Stay up-to-date with the latest UX/UI design trends and best practices.
• Utilize design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping software.
• Apply knowledge of interaction design, visual design, and information architecture.

Job Description :

Own partition floorplanning for optimizing blocks for Power, Performance and Area.

Own execution from synthesis to place and route of partitions through all signoff including timing signoff, physical verification, EMIR signoff , Formal Equivalence, and Low Power Verification.

Have close collaboration with RTL team to help drive and resolve design issues related to block closure.

Understand tools, flows, and overall design methodology in design construction, signoff, and optimization with a data driven approach.

Implement robust clock distribution solutions using appropriate methods that meet design requirements.

Make good independent technical trade-offs between power, area, and timing (PPA)

KRONOS WORKFORCE TIMEKEEPER, REPORTING, KRONOS, SQL, SCRUM METHODOLOGY