Business Analyst

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Title: Senior Business Analyst (IoT & Digital Transformation)  

Location: Baner, Pune (On-site)  

Experience: 4+ Years 

We are looking for a Senior Business Analyst to bridge the gap between complex business needs and technical execution. In this role, you won't just document requirements—you will shape the future of our IoT solutions by identifying trends and turning raw data into an actionable business strategy. 

What You’ll Do 

• Architect Solutions: Transform high-level business visions into precise functional specifications that guide our engineering teams. 
• Innovate with IoT: Lead the discovery and evaluation of cutting-edge IoT use cases to keep us ahead of the market. 
• Predict the Future: Utilize trend modeling and forecasting to provide the insights our leadership needs for high-stakes decision-making. 
• Own the Lifecycle: Manage technical documentation and collaborate across departments to ensure projects move from "idea" to "impact" seamlessly. 

What You Bring 

• 4+ years of experience in a technical BA role, preferably within the IoT or Product space. 
• Analytical Power: Proficiency in data analysis tools and a knack for trend modeling. 
• Clarity: An expert ability to translate "business speak" into "technical specs." 
• Communication: The confidence to present insights to stakeholders and lead cross-functional workshops. 

We are looking "SAP B1 Consultant" for Reputed Client @ Coimbatore Permanent Role.

Experience: 3 - 4 Yrs

• Developing SAP B1 Add ons and writing comples SQL & HANA queries

• Designing , development and maintaining bug free addons of SAP B1 - SQL & HANA

• Excellent comnunication

• Colabaration with internal team on design, develop and maintain.

Requirements & skills:

• Experience in SDK (Software Development Kit), SQL server, HANA, Crystal Reports, Microsoft .NET. 

• 3- 5 years of development experience IN SAP B1 - SQL & HANA

• Good in functional aspects and business concepts of SAP B1 modules. 

• Streamline issue resolution process and resolve issues with minimal time based on priority.

• Above all responsible for ensuring all the deliverables allocated are done within strict deadlines.

• Any degree in engineering or computer science

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with computer vision and AI technologies around image and video analysis.  

You will be responsible for:

• Developing computer vision algorithms to detect key moments within popular online games
• Leveraging baseline technologies such as TensorFlow, OpenCV, and others -- and building models on top of them
• Building neural network (CNN) architectures for image and video analysis, as it pertains to popular games
• Specifying exact requirements for training data sets, and working with analysts to create the data sets
• Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment
• Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation

You should have the following qualities:

• Solid understanding of computer vision and AI frameworks and algorithms, especially pertaining to image and video analysis
• Experience using Python, TensorFlow, OpenCV and other computer vision tools
• Understand common computer vision object detection models in use today e.g. Inception, R-CNN, Yolo, MobileNet SSD, etc.
• Demonstrated understanding of various algorithms for image and video analysis, such as CNNs, LSTM for motion and inter-frame analysis, and others
• Familiarity with AWS environments
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online

Skills:

Machine Learning, Computer Vision, Image Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python

Seniority: We are open to junior or senior engineers. We're more interested in the proper skillsets.

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply. However, if you don't have AI or computer vision experience, please do not apply.

Mai Labs (Erstwhile P2e Labs) is a startup with the ambitious goal of creating the next Internet. We are dedicated to empowering the next billion users and democratizing the creation and unlocking of value on the Internet. With human interactions at the core, our technology acts as an enabler to unlock new opportunities for all Internet users, not the privileged few.

Our portfolio includes a range of innovative products, including an open world - immersive platform to help creators craft immersive environments and assets, and a work in progress immersive realm. We are inching towards our vision of creating a complete photorealistic virtual world with complete design freedom and autonomy to artists, designers & developers.

Who We Are:

We are building a trust based, people centric Company with focus on Users. Our team is proud to be building towards ‘Made-in-India’, building inclusive & compliant products for everyone in the community. We believe that People are core of our business, they build, they collaborate, they innovate, and they surprise themselves by becoming best version of themselves.

Beyond the ask of role requirements, we hire for willingness to challenge status quo, with proclivity towards collaboration.

Role: UX/ UI Designers (Experienced)

Location: Noida (5 Days - Work from Office)

What will you get to do?             

You will collaborate with our Design team, Product Managers, and Engineers to understand & craft research-based user preferences & needs. You will guide projects with designing thinking principles, conduct usability testing, take feedback and co-create pilot designs. Your stakeholders will look forward to your wireframes, design prototypes with information flow architecture. Visually appealing UI designs to ensure seamless, interactive and intuitive navigation for our consumers will be your priority.

You will stay up-to-date with new industry trends, protocols for best design practices, and will get our support to satiate your curiosity for emerging technologies.

Profile Expectations:

- A bachelor’s degree in design, or related fields. We are degree agnostic & focus on skills.

- Proven experience of 4-10 years as a UX/UI Designer. We will love to have detailed conversation on your portfolio showcasing innovative and visually striking designs.

- Proficiency in design tools like Adobe Creative Suite, Sketch, Figma, or etc.

- Great to have a solid understanding of user-centered design principles, information architecture, and interaction design on multiple platforms (Web, Mobile etc.).

- Communicate, collaborate, and articulate design ideas.

We Are a Software Training Institute situated on a Ferguson Collage Road which is Opposite to Goodluck Cafe

We are in a Training Business Where we train people and help them set their Career in a fast growing environment

We At cyber Success looking for a Young and Enthusiastic Talent to Join our Team

Some one who has a vison to serve and help our students to build their Career and help in the grooming part of our students

Who is Excellent in communication and co-ordination

Some one who can motivate others  and absolutely Optimistic in his nature

Some one who can understand the roles and responsibilities well and execute them  on their own

Some one who is enthusiastic to learn more and Grow 

Some one who is a Great team player

Passionate! And multi task

Required:

Basics of MS excel

Good English

Experience : 1 to 3 Years

Location : Pune

 If you are some one who believes that he can be the one to help people grow you are the one where our Search ends !

Gauri Gore

Recruitment Specialist

Cyber Success ! 

We're looking for someone having 4-6 years of total work experience with strong managerial and leadership skills. The manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.

**Responsibilities**

• Ensure that all projects are delivered on-time, within the scope and within budget.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Coordinate internal resources and customer team members for the flawless execution of projects.
• Lead the project scope definition and objectives ,involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation through appropriate forecasting.
• Keep your knowledge and the company’s products up to date with the latest web industry trends.
• Report problems and escalate to management as needed.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Plan and oversee the preparation and dissemination of project communications.
• Create learning opportunities for the team through training, conferences, hands-on training and mentorship in projects.
• Oversee recruitment of new team members when required.
• Maintain and develop relationships with existing customers and reach out to potential customers for new business.
• Establish and maintain relationships with third parties/vendors.
• Screen potential business deals by analyzing requirements, financials and market strategies.
• Track & monitor project cost as per the budget.

    **Skills**

• Must have project planning, project monitoring project management skills
• Must have Schedule Management, Project Budgeting, expense monitoring, Project reporting skills.
• Must have basic knowledge of Web, iOS and Android development technologies.
• Must have excellent client-facing and internal communication skills.
• Must have Customer communication on Project status & reports.
• Must have strong leadership and team management qualities.
• Must have strong management and organizational skills.
• Must have good analytical and troubleshooting skills with end-users / customers.
• Must have competitive intelligence.
• Must have experience in using tools like JIRA etc.
• Must have excellent verbal and written communication skills.
• Must be resourceful, innovative, self-motivated, and confident in high-stress situations.

Desired Candidate Profile:

• The ideal candidate will have a strong mix of relationship management, strong analytical, business and technical skills.
• 6-10 years of overall delivery related (pre-sales, solutioning, delivery management or customer account management) experience preferably in the Cybersecurity/SaaS/hi-tech products.
• 2+ years experience in customer facing roles with customers in US/Europe/ME geographies.
• Ability to internalize the product offerings and can discuss solutions, benefits and trade-offs with the customers.
• Ability to build, maintain and leverage strong relationships with Business and Technology Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on our products.
• Ability to multitask in a dynamic, fast paced environment
• Experienced at account management & growth through farming.
• Experienced at leading presentations and discussions with customer’s senior management teams
• Highly energetic, with a passion for helping customers achieve expected business outcomes

Qualifications:

1. Bachelors degree from Top institutes. MBA preferred
2. Excellent organization and project management capability
3. Excellent communications skills, both in written and verbal communications, with the ability to deliver effective presentations, group facilitation and one-on-one consultation is a must
4. Self started, self motivated, flexible and results driven
5. Experience using CRM tools

Preferred knowledge/skills:

1. Experience in Cybersecurity and understanding of network fundamentals. Good understanding of IT and Network Security fundamentals such as Firewalls, Proxies, and Web Security Gateways.
2. Experience working/leading teams in customer success functions for SaaS products.
3. Experience with Product Delivery Lifecycle

GREETINGS FROM CODEMANTRA !!!

EXCELLENT OPPORTUNITY FOR DATA SCIENCE/AI AND ML ARCHITECT !!!

Skills and Qualifications

*Strong Hands-on experience in Python Programming

*** Working experience with Computer Vision models - Object Detection Model, Image Classification

* Good experience in feature extraction, feature selection techniques and transfer learning

* Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.

* Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.

* Good experience in exploratory data analysis, data visualisation, and other data pre-processing techniques.

* Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe Good knowledge in statistics, distribution of data and in supervised and unsupervised machine learning algorithms.

* Exposure to OpenCV Familiarity with GPUs + CUDA Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.

* We are looking for a candidate with 9+ years of relevant experience , who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: *Experience with big data tools: Hadoop, Spark, Kafka, etc.
*Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
*Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

Responsibilities
*Selecting features, building and optimizing classifiers using machine learning techniques
*Data mining using state-of-the-art methods
*Enhancing data collection procedures to include information that is relevant for building analytic systems
*Processing, cleansing, and verifying the integrity of data used for analysis
*Creating automated anomaly detection systems and constant tracking of its performance
*Assemble large, complex data sets that meet functional / non-functional business requirements.
*Secure and manage when needed GPU cluster resources for events
*Write comprehensive internal feedback reports and find opportunities for improvements
*Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model

Regards