Experience : Fresher / 1-3year
Please see the job description below :
- Gathering requirements, creating workflows and technical documentation
- Operations and coordinating with multiple clients
- Collect, clean, analyze and interpret complex data.
- Prepare reports for all the stakeholders using relevant tools
- Identify areas to increase efficiency and automation of processes
- Produce and track key performance indicators
- Monitor progress by tracking activities, resolving problems and recommending actions.
- Liaise & assist internal stakeholders with necessary data & timely information.
Competencies Required :
- Strong communication skills - able to communicate clearly, effectively and in a timely manner.
- Excellent analytical and critical thinking skills - able to analyze and solve problems.
- Ability to identify and document solutions to complex business problems with accuracy.
- Self-Starting - takes independent action and goes beyond what the job or situation requires.
- University degree in English, Communications, or Technical Writing.
Important :
- Attention to details.
- Knowledge of Microsoft applications - Word, Visio, Microsoft Excel, SQL, Python, HTML, Javascript
- Results oriented - Strives to achieve high levels of individual and organizational performance.
- Strong customer relationship skills
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices
Responsibilities:
- Make outbound calls to potential clients to introduce AI project offerings.
- Explain the benefits and features of our AI products and services.
- Answer questions and address client concerns confidently and professionally.
- Maintain detailed records of calls, customer interactions, and feedback.
- Schedule follow-up calls to build and maintain client relationships.
- Achieve daily and weekly call targets set by the team.
- Collaborate with the sales and marketing teams to refine pitch strategies.
Hi,
We are hiring for the position of DGM/Head F&A. Please find below the details for the same.
- Candidate should have CA qualification with 8-11 years of experience
- Should have worked (preferably working) in Manufacturing set-up and handled manufacturing accounts, especially Costing/INDAS/MIS/Budgeting/Reports etc.
- The designation would be DGM / Head – F&A (Processing Plant)
- The candidate should have manufacturing experience in the current profile
- He should be a manufacturing accounts expert
- Should know F&A / P&L of factory accounts, finalization
Note- Experience in manufacturing domain is manadatory.
Key Responsibilities:
1.Take ownership of the entire product stack , which includes multiple android applications and backend modules.
2.To enhance each of them while bringing in innovation and latest market trends.
3.Bridge the gap between tech team and non tech team (operations, support, finance etc)
4.create automation and efficiency in the company.
5.Create detailed user stories and product principles via discussions with relevant owners and team.
6.Work with the Project Management team and assign tasks to the 50-member tech team and determine deadlines.
7.Work with UI-UX team to ensure wire framing and visual prototypes are captured as part of story board approval.
8.Drive product launches including working with the operations team to ensure knowledge transfer and training
9.Take deep understanding of Grabs business across all verticals to build a robust product line.
Eligibility:
1.Proven work experience in product management or as an associate product manager
2.Proven track record of managing all aspects of a successful product throughout its lifecycle
3.Proven ability to develop product strategies and effectively communicate recommendations to management
4.Strong problem solving skills and willingness to roll up ones sleeves to get the job
5.Skilled at working effectively with cross functional teams in a matrix organization
6.Excellent written and verbal communication skills
7.Education qualification from premier institute preferred
Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at https://www.elastic.co/">elastic.co.
The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our https://www.elastic.co/solutions/apm">APM, https://www.elastic.co/solutions/metrics">Infrastructure Monitoring, and https://www.elastic.co/uptime-monitoring">Synthetics solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market.
You will be working on Observability Integrations to collect logs and metrics from all the systems that matter to our users, using the current and next generation of data shippers: Beats and the new Elastic Agent.
Job Location : Bangalore, India
What you will be working on
- Work with product management to define the requirements for new https://github.com/elastic/integrations">integrations: data collection strategies, storage optimization, alerting and visualization options, refining requirements, translating requirements to stories and epics, and performing detailed scoping of features
- Develop, maintain and evolve https://github.com/elastic/integrations">integrations for multiple services using the Elastic Stack and https://github.com/elastic/elastic-package">specific tooling. For some projects, contributions to the https://github.com/elastic/beats">beats platform will be needed (Go).
- Work with our support team to help customers troubleshoot and solve their issues in production environments, ensuring SLAs are met.
- Interact with the community and help them use our products.
- Collaborate with other engineering, QA and documentation teams to execute on product deliverables.
What you will bring along
- Experience operating or developing monitoring products, such as Elastic (ELK, Elastic Observability), Prometheus, Grafana, ELK, Datadog, New Relic, etc.
- Proficiency in at least one programming language (Go, Java, PHP, Python, Ruby, C++, we use Go) with strong analytical, debugging, and troubleshooting skills.
- Excellent verbal and written communication skills and ability to work in a distributed team.
- Experience participating in technical decision-making across different engineering teams.
Bonus Skills
- Interest in learning new technologies.
- Experience contributing to open source projects.
- Hands-on experience managing cloud services at scale.
- Experience in SRE and / or DevOps roles.
- Experience monitoring or operating container orchestrators (Kubernetes, etc).
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Double your charitable giving - We match up to $1500 (or local currency equivalent)
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
- Understand the requirements and design briefs and deliver high-quality graphics
- Work on website, emailers, social media (LinkedIn, Facebook, Instagram) posts
- Design White papers, Case studies, event banners, exhibition stands, brochures
- Work with marketing and customer service teams to plan and deliver the weekly tasks
- Work closely with the product team on design artifacts (illustrations, animations, icons, logos etc) for various products
- Come up with creative ways to showcase the message given by content writers
- Be the single point of contact for all the graphic design needs in the product
- If you have motion design skills then that's a cherry on the top
The candidate should be a quick learner and should be up to date with current technology trends. We solve complex, completely new problems in the financial domain which requires someone who is not intimidated by challenges, thrives under pressure and hyper focused on delivering exceptional results.
- Familiarity with design software and technologies (such as Adobe Illustrator, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
Responsibilities
• Autonomously lead and manage hands-on projects to completion, support strategic thinking throughout all projects
• Constantly update and follow project plan to conform to shifting priorities, demands and timelines
• Pre-acquisition human capital due diligence, with a focus on employee benefits and remuneration plans including defined benefit pensions, pre and post-retirement welfare plans, and equity compensation programs
• Review of data rooms, interviews with management, collection and tracking of requested information
• Build and manage financial models (workforce planning tools, total rewards quantification, compensation planning)
• Ensures all HR efforts are coordinated, and operational HR risks are identified and addressed during due diligence and integration phase
• Develop strong stakeholder relationships and maintain effective communication channels in order to Inform and engage appropriate stakeholders regarding deal, due diligence and integration planning.
• Draft and delivery of Human Capital diligence reports
• Workforce management following transaction activity, including organization design, talent selection, and redundancy management.
• Managing integration project plans - Proactively ensures program and project planning gaps or other risks are effectively identified and mitigated, escalating information, and recommending issue resolution as appropriate.
• Key focus on closing requirements/readiness and launching of employee onboarding activities
• Assist with ad-hoc, special projects, as needed
Qualifications we seek in you!
Minimum qualifications
• Graduation
Preferred qualifications
• MBA/Masters in HR
- CI/CD
- Using tools like Git, Bitbucket, Jenkins, SonarCube, etc.
- Understand Agile Values & Principles
- Knowledge of the DevOps methodology / should have worked on projects in a DevOps environment
- Experience in QA processes, Test Strategy, Test Design, Test execution analysis & reporting
- Design, develop, document, and maintain manual test cases and automated test scripts.
- Actively contribute in the day-to-day planning, design, execution, and reporting of manual test cases and automated test scripts
- Follows software engineering principals in development of automation, manual test cases, software tools, and SQL
- Understand and apply test-driven design concepts to test and debug automated solutions or manual test executions and software utilities developed by self and others
- Deliver accurate and maintainable code for test automation and software utilities
- Experience and desire to work in a Global delivery environment
- Proficient in Speaking, Reading and Writing English
- Should be able to take ownership of meetings, communicate thoughts clearly/concisely and push back whenever required
- Should be able to instruct and guide teams
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Responsible for planning, connecting, designing, scheduling, and deploying data warehouse systems. Develops, monitors, and maintains ETL processes, reporting applications, and data warehouse design. |
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Role and Responsibility |
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· Plan, create, coordinate, and deploy data warehouses. · Design end user interface. · Create best practices for data loading and extraction. · Develop data architecture, data modeling, and ETFL mapping solutions within structured data warehouse environment. · Develop reporting applications and data warehouse consistency. · Facilitate requirements gathering using expert listening skills and develop unique simple solutions to meet the immediate and long-term needs of business customers. · Supervise design throughout implementation process. · Design and build cubes while performing custom scripts. · Develop and implement ETL routines according to the DWH design and architecture. · Support the development and validation required through the lifecycle of the DWH and Business Intelligence systems, maintain user connectivity, and provide adequate security for data warehouse. · Monitor the DWH and BI systems performance and integrity provide corrective and preventative maintenance as required. · Manage multiple projects at once. |
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DESIRABLE SKILL SET |
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· Experience with technologies such as MySQL, MongoDB, SQL Server 2008, as well as with newer ones like SSIS and stored procedures · Exceptional experience developing codes, testing for quality assurance, administering RDBMS, and monitoring of database · High proficiency in dimensional modeling techniques and their applications · Strong analytical, consultative, and communication skills; as well as the ability to make good judgment and work with both technical and business personnel · Several years working experience with Tableau, MicroStrategy, Information Builders, and other reporting and analytical tools · Working knowledge of SAS and R code used in data processing and modeling tasks · Strong experience with Hadoop, Impala, Pig, Hive, YARN, and other “big data” technologies such as AWS Redshift or Google Big Data
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Full Stack Developer - Averlon