Experience : Fresher / 1-3year
Please see the job description below :
- Gathering requirements, creating workflows and technical documentation
- Operations and coordinating with multiple clients
- Collect, clean, analyze and interpret complex data.
- Prepare reports for all the stakeholders using relevant tools
- Identify areas to increase efficiency and automation of processes
- Produce and track key performance indicators
- Monitor progress by tracking activities, resolving problems and recommending actions.
- Liaise & assist internal stakeholders with necessary data & timely information.
Competencies Required :
- Strong communication skills - able to communicate clearly, effectively and in a timely manner.
- Excellent analytical and critical thinking skills - able to analyze and solve problems.
- Ability to identify and document solutions to complex business problems with accuracy.
- Self-Starting - takes independent action and goes beyond what the job or situation requires.
- University degree in English, Communications, or Technical Writing.
Important :
- Attention to details.
- Knowledge of Microsoft applications - Word, Visio, Microsoft Excel, SQL, Python, HTML, Javascript
- Results oriented - Strives to achieve high levels of individual and organizational performance.
- Strong customer relationship skills

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