Business Analyst

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Job Title- PHP Developer

Location : Mumbai, Navimumbai

Job Description-

We are looking for a PHP Developer responsible for managing back-end services and the interchange

of data between the server and the users

Responsibilities

- Integration of user-facing elements developed by front-end developers

- Build efficient, testable, and reusable PHP modules

- Solve complex performance problems and architectural challenges

Skills And Qualifications

- Strong knowledge of PHP web frameworks {such as Laravel, Codeigniter, depending on your technology stack}

-Any JS Framework experience like NodeJS, Angular JS, React JS will be an advantage.

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

- Knowledge of object oriented PHP programming

- Understanding accessibility and security compliance

- Strong knowledge of the common PHP or web server exploits and their solutions

- Understanding fundamental design principles behind a scalable application

- User authentication and authorization between multiple systems, servers, and environments

- Integration of multiple data sources and databases into one system

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes

- Familiarity with SQL/NoSQL databases and their declarative query languages

- Proficient understanding of code versioning tools, such as Git

• Working closely with the engineering team to guide and drive the roadmap
• Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication (both internally and with customers)
• Owning the product metrics driving scale, efficiency and experience
• Working closely with business to build the growth road-map

Desired Candidate Profile

• B.E/BTech and/or MBA
• At least 4 years of product management experience where you have played a significant role in the creation of new products or had end to end ownership of a product
• B2C product management experience, preferably in lending tech startups
• A strong technical background, enabling meaningful contribution to technically-driven features
• Previous development experience in some form is required    

Innkey PMS Overview:-

Innkey Infosystems Pvt. Ltd. is a rapidly growing IT company from the hospitality industry offering a Fully Integrated PMS solution on the Cloud for Hotels. We provide best in class products and services to make Hotel’s goals more easier, enabling them to focus on their core business.

Founded in 2011 in Ahmedabad, India, we have a young team of professional from the IT industry. We strive to offer best possible service to our clients, by providing support in critical situations and catering to their insightful requirements. Innkey has more more than 400+ clients across in 11 countries.

visit http://www.innkeypms.net">www.innkeypms.net

Skills Required :-  Dot net Core, MSSQL, Angular

Responsibility:-  Developing the web based software using computer programming languages such as MSSQL, dot net

Creating and maintaining the ASP.NET based websites and their web applications as per the initial guidelines of the client

Making changes to existing web applications according to the feedback received from the end users or clients. In some cases, changes are also made in order to update the application’s compatibility with the latest operating systems.

Understanding the life cycle of software and determining any changes that may be needed as per the observations and feedback of software testing professionals.