Block Sales Manager

Job Description – Business Development Executive (BDE) – Sales

Location: Delhi NCR (Travel Required) Experience: 2–4 Years

Qualification: MBA preferred

Role & Responsibilities:

• Drive sales and business development activities across Delhi NCR.

• Generate leads, manage client acquisition, and convert opportunities into business.

• Take complete accountability for end-to-end sales cycle, including lead generation, follow-ups, closures, and payment recovery.

• Build and maintain strong client relationships.

• Achieve sales targets and contribute to business growth.

• Travel within Delhi NCR for client meetings and business development activities. Requirements:

• 2–4 years of experience in sales/business development.

• Strong communication and negotiation skills.

• Willingness to travel extensively across Delhi NCR.

• Should take ownership and responsibility for sales targets and collections/recovery.

• MBA preferred.

• Self-driven, proactive, and result-oriented candidate.

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

About the Role: LOOKING FOR QA ENGINEERS(ONLY FROM SAAS-BASED COMPANIES)

You will help the team in building an awesome testing platform that can be leveraged by QA for testing the product for quality & stability.

You should have hands-on software development experience to design and implement test automation infrastructure. You will have to implement test automation systems and provide seamless integration with DevOps infrastructure. You should have strong interpersonal and communication skills.

Location = Mumbai

Responsibilities:

Implementation of test automation for Web Interface and Mobile Applications

Implement functional and non-functional API Testing or integration testing

Carry out Load testing and Performance testing as required

Integration of test suite and testing tools with DevOps Infrastructure and CI/CD pipelines

Assist the QA team to be able to diagnose the test case failures

Follow agile test methodology for timely delivery of test case automation

Manage the upkeep of existing Automation Regression suite based on changes

Requirements:

Bachelor's degree in Computer Science, Information Technology or related field

0 to 1 year of relevant experience in the testing domain

Self-driven with the ability to work independently and carry out assignments as required.

Knowledge of Selenium or Appium framework with JAVA is a must-have

Programming ability in JAVA

Exposure to API testing, load testing, system integration will be a big plus

Experience in working on Linux/Unix OS and cloud environment such as AWS

Key Responsibilities:

· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.

· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.

· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.

·  Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.

· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.

 Qualifications:

·  0-2 years of sales or business development experience

·  Bachelor’s degree in Business, Marketing, or a related field.

·  Excellent Communication Skills (both written and verbal)

·  Proactive, confident and Self-motivated.

·  Ability to Convincing and influencing.

·  Able to work independently as well as in team.

·  Ability to build and maintain client relationships.

·  Comfortable using technology tools and platforms for sales and reporting.

You'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.

• Develop in CRM as per the client and customer requirement
• Develop API integration with banks and NBFc to to transfer specific data.
• Well, understanding of Apache/Nginx servers.
• Well-knowledgeable of GIT.
• Experience working on PostgreSQL databases.
• Experience working in an Agile environment.
• Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
• Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
• Worked with AWS, or other major cloud vendors.
• Some exposure in working with databases, preferably postgres, sql.

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus