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As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

Primary Skills :
● 2+ year of experience developing React Native / Android applications.
● Excellent command over React Native ecosystem, Android Native SDKs, and third-party
SDKs.
● Firm grasp of the JavaScript language and its nuances, including TypeScript, ES6+ syntax
and tooling.
● Good knowledge and application of algorithms and data structures with space and time
complexities
● Ability to write well-documented, clean Javascript code with unit tests.
● Familiarity with native build tools like Gradle (Android Studio, IntelliJ)
● Follow Industry Coding standards & be responsible for writing maintainable/
scalable/efficient code to solve business problems.
● Knowledge of object-oriented programming
React Native, Typescipt/JavaScript, Redux and optionally Android
- Develop and maintain server-side logic using Node.js, JavaScript, and Python.
- Collaborate with front-end developers, designers, and product managers to create scalable and responsive web applications.
- Design and implement APIs and web services to facilitate seamless integration with other systems.
- Optimize applications for maximum speed, scalability, and reliability.
- Identify and troubleshoot performance bottlenecks and implement effective solutions.
- Ensure the security and data protection of the backend systems.
- Write efficient and reusable code, following industry best practices and coding standards.
- Conduct code reviews and provide constructive feedback to improve code quality.
- Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.
- Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.
In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.
What you will do:
- Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
- Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
- Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
- Being responsible for new product ideation, product development cycle and launch.
- Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
- Proactively identifying gaps in the market and leading the effort to develop products that drive business value
- Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
- Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
- Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
- Understanding the blend between Interaction, UX and usability
- Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
- Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.
What you need to have:
- Minimum 5 years full-time work experience in high-scale consumer facing products
- Prior experience in understanding and solutioning with APIs
- Proven track record leading with complex strategic initiatives, working through technical, operational, legal/ policy and business issues. Prior experience in handling client-side projects would be a plus.
- Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
- MBA and Engineering background in Computer Science are preferred
- Result oriented- Ability to find solutions to difficult problems quickly and effectively
- Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
- Interpersonal skills and ability to influence - ability to interpret complex data and articulate to stakeholders for their buy-in
- Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
- Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
- Execution drive & bias for action mindset
Here is what we are looking for:
- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.
- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.
- Create, maintain, and execute automated test cases for APIs and web services
- Discover, analyze, and document defects in our Jira system
- Create and maintain automation frameworks using Object Oriented concepts and basic design patterns
- Create, maintain, and execute test scripts, analyze and communicate test results using Appium and Selenium
- Create API and web services automated tests using Java, Postman, SOAP UI, Jmeter, REST assured, or similar tools
- Mentor QA resources in test automation
- Provide the Team Lead with effort estimates and progress reports
Requirements
- Minimum 7 years of experience with backend automation with technologies like RESTful APIs, Web Services Java, Postman, SOAP UI, Jmeter, REST assured
- Minimum 7 years of experience with Java and Core Java
- Minimum 7 years of experience in QA
- Experience with tools such as Appium, Selenium, and/or XCUI test
- Experience using Git and CI tools such as Jenkins
- Experience with mobile app testing on iOS and Android
- Experience with testing web apps/websites
- Great communication skills
- Ability to contribute to improving QA best practices
Currently, we are looking for the below positions:
- Mobile QA automation engineers
- Expertise in Selenium, Appium, API testing
- Java language is preferred
- Would be expected to do manual testing as part of their role
Need to call to customers for there outstanding dues
Need to work for Banks and NBFC for their collection & recovery services
Basci excel knowlledge required
Prefrence to DRA passed candiadtes.
Prefrence to female candiadates
Best in class performance incentive..



