Bengali Speaking Community Manager

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location: Bangalore (Hybrid)

Compliance Officer

Main Responsibilities:

Working in a Compliance role within a regulated environment.

ISO 14001/ESOS & Environmental

·      To support the team through the collation of evidence in line with our ISO 14001 and ESOS reporting requirements.

·      To conduct periodic reviews of EMS documentation.

·      To coordinate internal audits related to EMS.

·      To assist in creation of the monthly paper figures report.

Audit/Risk Management

·      To coordinate and assist in conducting internal and external (third party) audits and report on any findings to the senior management.

·      To help maintain the information security and EMS risk register.

Supplier Management

·      To coordinate and triage the Supplier On boarding requests and escalate to Senior Compliance Officers.

·      To assist in the ongoing management of Suppliers.

Policy Framework

·      To manage the ongoing maintenance of the policy framework.

·      To coordinate the review and update of policies through liaison with policy owners across the Group.

·      To review policies owned by Compliance and where required draft changes.

·      To review the effectiveness of policies and procedures associated with policies owned by Compliance. 

Misc.

·      To assist in the governance of the internal SOX framework.

·      To support the Group in the management of ad-hoc compliance requirements (e.g. Anti-Bribery and Corruption, Modern Slavery, Vulnerable Individuals etc.).

Nice To have:

Data Protection/ISO 27001

·      To support in the work required for maintaining the Group’s ongoing ISO 27001:2022 certification.

·      To provide support to the Group in managing its obligations under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

·      To complete regular policy reviews and update the information security management system documentation (ISMS)

·      To assist the team in preparing for management review meetings.

·      To assist in reviewing privacy impact assessments and advise the Group on potential risks.

·      To coordinate the review of process registers across the Group.

·      To oversee the management of requests in line with the GDPR and DPA 2018.

Benefits and Perks

·      Health Insurance

·      Referral Bonus

·      Performance Bonus

·      Flexible Working options

Thank you for showing interest in joining our growing network of hiring partners! b

We’re hiring International Telesales Executives for one of our esteemed clients — a reputed global BPO with offices in India, UAE, and Egypt. This is your chance to join a high-energy, international sales team and grow your career!

Role Highlights:

Position: International Telesales Executive

Location: Noida – Sector 62 (Onsite)

Shift Timings: 10:30 AM – 7:30 PM (Monday to Saturday)

Experience: 0–2 Years (Freshers with excellent communication skills are welcome)

Compensation: Full-Time Role + Performance-based Incentives

Interview Mode: Virtual

Key Responsibilities:

Make outbound calls to promote and sell mobile plans for an international telecom brand Persuade and convert leads into successful sales

Meet daily, weekly, and monthly sales targets

Candidate Requirements:

Strong verbal communication in English & Hindi

Telesales experience is a plus

Confident, persuasive, and motivated by targets

Quick learner, especially for international sales techniques

Professional, punctual, and committed to growth

What We Offer:

High incentives and monthly bonuses

Fast-track career progression

Hands-on training and expert mentoring

Supportive and vibrant team environment

Job Type: Full-time

Pay: ₹9,071.68 - ₹45,104.32 per month

Job Summary:

The Chief of Staff is a versatile and dynamic role, responsible for providing comprehensive support across various functions including Marketing, Human Resources, Business Operations, and Market Research. This position demands a multi-faceted individual who can seamlessly transition between different responsibilities, contributing to the overall success and growth of the organization.

Key Responsibilities:

Marketing: Assist in the development and execution of marketing strategies and campaigns. Conduct market research to identify trends, customer preferences, and competitive intelligence. Collaborate with the marketing team to create content, manage social media, and optimize online presence.

HumanResources: Support HR initiatives including recruitment, onboarding, and performance management. Oversee HR administrative tasks, ensuring compliance with policies and procedures. Assist in employee engagement and development programs

Business Operations: Streamline and improve operational processes for increased efficiency and productivity. Assist in budgeting, financial analysis, and reporting to drive informed decision-making. Monitor key performance indicators (KPIs) and provide insights for business improvement

Market Research: Conduct thorough market research to identify emerging opportunities and potential risks. Analyze industry trends, customer behavior, and competitive landscapes to inform business strategies. Generate reports and insights to support strategic decision-making.

Project Management: Lead and coordinate cross-functional projects, ensuring timely and successful delivery. Allocate resources, set milestones, and track progress to achieve project objectives. Provide regular updates to the executive team on project status and outcomes.

Communication and Liaison: Serve as a key liaison between the executive team and internal/external stakeholders. Draft and review communications, presentations, and reports on behalf of the executive. Foster effective communication channels within the organization

•  4+ years JAVA/J2EE experience Spring Services, Spring Security and Rest Api's
• Spring Framework: Core Spring / Spring Boot / Spring MVC ,Rest Service 
•  JPA/Hibernate, JSON parsing
• Build Tool : Maven
• Apache tomcat
• Database : Any RDMS (preferably Mysql)
•  SCM: Git / Bitbucket
•  Java 8 Generics, SOLID Design Principle
•  Strong experience on Collections Framework and Threading
• Collections: Hashmaps, Concurrent Hashmaps, Treemap, Thread pool
•  SSO, PAS, JPA/Hibernate, API Integration Build, MATLAB Integration with Java, Json Conversion.
• Location : PAN India(Preferred Bangalore)
• Early joiners preferred.

• frames and using Agile methodology.
• Basic Azure server administration - Provide technical help during testing, development, and production.
• Discover, evaluate, and implement new technologies to maximize development efficiency - Design and implement complex, optimized algorithms with minimum time and space complexities

Requirements.

• Experience in .Net web development - Experience with C#, Angular Js, Angular2, SQL.

• Sound understanding of MVC design Pattern 

• Strong knowledge/understanding of OOPS concepts

• Experience with tools like Visual Studio, SQL Server, Git

• Good analytical and logical skills.

• Good written and verbal communication skills

• Passion for new technologies and innovations.

• Ability to grasp new concepts quickly.

• Takes initiative to uncover/develop solutions to potential problems

•  Ability to take on new projects and easily transition between tasks

• Team player who is receptive to coaching and adaptive to change

• Desire to excel and grow each day

• Strong knowledge of Web APIs, Typescript, ES6, ngrx

Nice to Have 

• Experience with of LESS, SASS, GULP and GRUNT. 

• Knowledge of VueJS

• .Net Framework and/or .Net Core
• Angular 2+, preferable Angular 10
• Experience with tools like Visual Studio, SQL Server, Git
• Material framework
• SASS
• Good technical aptitude
• Restful APIs
• Data structures and Algorithms
• Azure experience including Azure functions etc.
• Azure Devops

Salary ranges from 20 LPA onwards; negotiable based on experience

Mandatory Skills Required:

▪ ASP.NET & .NET Core, C#, NET 2.0 Web Services, OAuth 2.0 (JWT)

▪ Sitecore 9 and 10, Sitecore MVC, Sitecore JSS, Content Hub, Digital Asset Manager, Product Catalog Manager, Sitecore Experience Manager, Experience Platform, Customer Data Management

▪ Good working knowledge of CI/CD environments (preferably Azure DevOps), Git or similar confuration management software

Required Experience: 
▪ Bachelor's degree in Computer Science or Computer Engineering from an accredited university
▪ 5+ years of relevant industry experience
▪ Must have worked with industry leading Content Management systems; certification in Sitecore is a must
▪ Strong fundamentals in Software Architecture & Software Engineering - OOP, RESTful architectures, Design Patterns, Data Structures, Algorithms
▪ Experience with RESTful API development, Open API specification ▪ Experience with Microservices Development; working on Docker, Kubernetes
▪ Experience analyzing and tuning application performance

Primary responsibilities include : 
1. Leading a small team of software engineers and, also contributing individually to design, develop and test software for cloud, web and mobile
2. Design, develop, test and document quality software to user and functional requirements within specified timeframes and in accordance with CNHI coding standards
3. Design and implement complex real-time data visualization technologies
4. Generate rapid prototypes for feasibility testing
5. Generate all documentation relevant to software operation
6. Adhere to prescribed development systems, processes procedures and ensure efficient, effective,high quality delivery
7. Contribute to the improvement of development systems, processes, procedures
8. Contribute to growing team members, building a strong cohesive team; provide guidance, mentorship
9. Communicate effectively with all stakeholders
10. Perform tasks as specified by the Delivery Lead/Team Lead

Title: Content Writing Specialist

Experience: 2+ years

About the role:

We are looking for a skilled content writer who can compose short-form and long-form content in clear, concise, and conversational language. As part of your role, you’ll craft compelling, original, well-researched, and benefit-centric content. Within our brand guidelines and style guide, you will have complete creative freedom in execution. 

Responsibilities:

• Develop, write, and deliver TOFU (top-of-funnel) and MOFU (middle-of-funnel) content in the form of Use case blogs, Primary (surveys, insights from industry experts/clients), and Secondary research based articles, and various other forms of marketing material. 

• Work with the SEO team to ensure content optimization for better reach. 

• Coordinate with the design team to deliver readable and consumable content. 

• Collaborate with internal teams and external stakeholders to understand the use cases and functionalities of the solution. 

• Present and sell work. Provide a point of view and express it well. 

• Consistently work towards tracking and improving individual performance based on set parameters.

Requirements: 

• B.A. in English, Journalism, Communications, or related field.

• 2+ years of experience writing marketing copy for B2B customers. Tech experience helps.

• Basic SEO knowledge. 

• Hands-on experience with WordPress.

• Strong communication skills. Knowledge of proper spelling, grammar, and punctuation.

• Flexibility and patience in the face of changing methods, objectives and content revisions.

• An optimistic attitude and drive for professional growth.

• A go-getter who is able to handle projects end-to-end.

If you feel you meet these requirements and are ready to take on the aforementioned responsibilities, please submit your resume along with an online portfolio of your published work. You can also share your work through web links and documents. 

Good luck!

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.