UI/UX Designer

About Pixerize

Pixerize is a digital-first business growth partner helping clients automate operations and scale with clarity. We combine strategy, systems, and human talent to help businesses dominate their industries. As we grow, we’re building a lean and powerful sales team—and we’re hiring a high-energy Appointment Setter to help fuel our pipeline.

Role Overview

We’re looking for a motivated Setter to generate high-quality leads, initiate first contact, qualify prospects, and set discovery calls for our Sales Closer. You'll be the first point of contact with potential clients—your energy, communication, and ability to build trust quickly will be key in booking valuable calls and moving prospects through the sales funnel.

Responsibilities

• Research and identify potential leads via social media, email, and internal tools.
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• Reach out to prospects through cold and warm outbound efforts (calls, DMs, emails).
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• Qualify leads based on target criteria and interest.
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• Set up appointments and discovery calls for the Sales Closer.
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• Maintain accurate records in our CRM and track outreach efforts.
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• Work closely with marketing to align messaging and optimize lead generation.
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• Follow up with prospects who express interest or need more nurturing.
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KPIs & Performance Metrics

• Number of qualified calls set per week/month.
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• Lead-to-call conversion rate.
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• Consistency of follow-ups and engagement.
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• Feedback quality from the Sales Closer.
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• Contribution to overall lead pipeline growth.
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Requirements

• 1–2 years in appointment setting, lead generation, or customer service.
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• Strong communication skills and confidence in reaching out cold.
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• Highly organized and detail-oriented.
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• Self-starter who thrives in remote, fast-paced settings.
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• Ability to handle rejection and stay focused on targets.
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Nice to Have

• Familiarity with CRMs or outreach tools.
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• Experience working in marketing, sales, or agency environments.
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Fluency in English with excellent written and verbal tone.

Roles and Responsibilities:

·      Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.

·      Need to conduct talent mapping aligned with the MHFA action plan.

·      Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

·      Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.

·      Provide guidance and support to the team on skill development, competencies and to assess skill gap

·      Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals

·      To Develop and update job descriptions and job specifications.

·      To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.

·      Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.

·      To Monitor progress of tasks and key HR metrics.

·      Develop individual career maps for each staff member, working closely with them to coach and support their development.

·      Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.

·      Work on building HR systems and in charge of the automation of HR activities, processes and information.

·      Thorough understanding of the HRMS portal.

Job Requirements:

• Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
• Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.

·       Strong communication, interpersonal, and organizational skills.

·       Strong problem-solving and decision-making abilities.

·       Demonstrated ability to handle confidential information with discretion.

·       Proficiency with Microsoft Office / Google Docs / Spreadsheet

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005