We are changing the way people learn professional skills and looking for the ones who can create bite-sized course content (conversational) on complex topics like product management / marketing etc.
As a elearning course creator, you will spend some time researching on the topic, discuss different possible case studies and then come up with the script.
Each and every course we are doing is essentially a movie - entertaining yet puts the point across, i.e. focused on actionable learning.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Business Development Executive – ERP Software (Field Sales)
Location: Mumbai, Maharashtra
Job Type: Full-time | On-site client visits required
Experience: Minimum 1 year in Software / ERP sales
Education: Graduate in Commerce, Marketing, IT, or related fields
Role Overview
Join OneSpider Technologies LLP to drive ERP adoption among SMEs. This field sales role involves generating leads, conducting product demonstrations, and closing deals to help businesses automate their accounting and billing processes.
Key Responsibilities
- Identify and approach potential clients through various channels
- Conduct client meetings to understand requirements and present ERP solutions
- Demonstrate software features, emphasizing benefits for accounting and billing
- Negotiate terms and close deals to meet or exceed sales targets
- Maintain accurate records of sales activities and client interactions in CRM
Qualifications
- 1+ year of experience in software/ERP field sales
- Proven track record in B2B sales and lead generation
- Strong communication and negotiation skills
- Basic proficiency in Microsoft Excel and CRM tools
- Familiarity with accounting, billing, or GST software is a plus
What We Offer
- Competitive salary with performance-based incentives
- Comprehensive training in ERP solutions and sales techniques
- Clear career advancement opportunities
- Supportive and collaborative team culture
Apply Now!
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
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- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
Here are the main tasks that a digital marketing EXECUTIVE can undertake:
- Community management: designing social media campaign, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram, TikTok…).
- Managing the company’s official website.
- Writing contents for the company’s blog or website.
- Creating contents for mail diffusion (newsletter…) or online diffusion.
- Follow-up and improvement of SEO.
- Helping the marketing team to follow-up and improve the digital marketing strategy
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
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- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
We are looking for a Graphics Design Intern who can create compelling graphics, assist our Design team, and fast-track the delivery of creatives.
Company Information:
IMG Creators is a Social Media Management company with 5+ years of experience in brand management, social media campaigns and Website development. With over 110+ national and international clients, we are growing rapidly and looking for creative professionals to be a part of the journey.
Interns day to day responsibilities :
● Creating design for various marketing channels using canva and other design tools.
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● Receive feedback and make necessary changes
Skills required :
● Basic knowledge of layouts, typography, color, compositions and other graphic design
fundamentals .
● Experience with canva
● Strong creative skills
● Flexible with working hours
● Available to start immediately
Other Details:
● Involvement in all significant marketing and branding strategies
● 1:1 discussion with the manager about your career and growth
● During the internship, you will learn a total of 25+ skills
● Opportunity to conduct your very own creative initiatives freely with the support of the
marketing team
● Access to exclusive digital marketing hacks repository
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All the Best!!
React.js
Javascript
Redux/Flux
React NativeJob Description
We're a fast growing fintech startup based in Pune. In June 2019, we launched, an app to check and monitor credit scores. It is the only app in India that helps consumers improve their credit score via an AI-based score planner.
WE are on a mission to re-imagine credit and payments from first principles and is building a mobile-first credit card in India.
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Strong proficiency in JavaScript.
Thorough understanding of React.js and its core principles.
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of Ecma Script.
Familiarity with RESTful APIs.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Familiarity with modern front-end build pipelines and tools.
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Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As the Accounts Executive, you will manage all the accounting duties including completing multiple ledger reconciliations, journal entry preparation, and participating in financial month-end closures.
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- Being responsible for full lifecycle recruiting including building strong partnerships with hiring managers, developing strategic recruiting plans and job descriptions, sourcing candidates, screening, interviewing and closing candidates for positions across functions.
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- Proven working experience as Talent Manager
- MBA HR preferred.
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- Broad understanding of labor law and HR best practices.
- Aptitude in networking and building relationships.
- Excellent communication and team management skills.
- Innovative and creative, having a fresh eye for human resource.
- Ability to deal sympathetically, yet effectively with people.
- Works well in an entrepreneurial environment that values a hands-on approach.
- Self-motivated with a high energy level and ability to adapt to new situations.
- Willing to work 6 days a week.
PHP
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Full Stack Developer - Averlon