BUSINESS DEVELOPMENT ASSOCIATE

Job Requirements:

•        experience with API development, Rest API and Web socket

Proven experience in software and application development, preferably as a .NET Developer

• Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC
• Good understanding in Web API/Rest API
• Good at HTML, CSS3, jQuery and Java Script/Typescript
• Ability to take quick decisions while working in a fast-paced environment
• Strong understanding of Agile methodologies.

Responsibilities and Duties:

• Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle
• Ensure high-level performance and responsiveness of all the .NET applications.
• Solid understanding of the data structure & algorithms.
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Provide information by collecting, analyzing and summarizing development and service issues
• Understand business needs and know how to create the tools to manage them
• Production quality code is must to have better performance of the application.
• Should think out of the box and research on to adapt optimized technical solutions.

website: www.glansolutions.com

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Role: Account Manager

Job Overview:

You will be working on managing accounts in the US or Europe. You will market an AI-based product and service to CXOs in Private Equity firms, Investment Banks, and Fortune 500 corporations. You will experience working with some of the sharpest minds in the Industrial and TMT sectors focused on Strategy and M& A.

Your focus will be:

• Source sales opportunities through outreach campaigns, social media, and inbound lead management
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executive for further development and closure
• Achieve quarterly quotas for sales meetings and help sales leader/ executive achieve respective sales targets
• Research accounts, identify key players, and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Perform effective online demos to prospects (for cognitive applications)

Preferred Experience:

• Must have at least 4+ years of RELEVANT experience in Sales/Inside/Sales/Solution
• Selling/Account management/Business development in a closing/quota-bearing role.
• Willing to overlap with timings in the US and UK

Primary Responsibilities:

• Managing existing clients
• Building a database of relevant clients
• Qualifying accounts
• Identifying contacts
• Outreach, follow-up, and set-up meetings
• Content creation
• Review with sales partners on a weekly basis
• Industry and market research, to stay abreast of trends and help pitch/ position services

Required Skills & Personal Attributes:

• Excellent business writing and verbal communication skills including presentation skills.
• Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.
• Ability to develop and articulate strategic recommendations based on rigorous data analysis.
• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel, etc. )
• Strong interpersonal skills: the ability to work with teams in a timeline driven high-pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong can do' attitude; ability and willingness to work in a small and fast-growing set-up; ability to pro-actively identify ways to contribute to the firm's goals & mission; international experience; professional appearance as well as the manner of speaking.

Educational Background:

Bachelor's degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc. ); And an MBA from a reputed institution in India / abroad

Hiring For SDE II - Python (Remote)

The Impact you will create:

• Build campaign generation services which can send app notifications at a speed of 10 million a minute

• Dashboards to show Real time key performance indicators to clients

• Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds

• Building highly available & horizontally scalable platform services for ever growing data

• Use cloud based services like AWS Lambda for blazing fast throughput & auto scalability

• Work on complex analytics on terabytes of data like building Cohorts, Funnels, User path analysis, Recency Frequency & Monetary analysis at blazing speed

• You will build backend services and APIs to create scalable engineering systems.

• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

• Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

• Identify and improvise areas of improvement through data insights and research.

Primary Responsibilities

• End-to-end ownership of product development, from design, through implementation, testing, deployment, and maintenance

• Translating high-level requirements and end-user use cases into design proposals, decomposing complex features into smaller, short-term deliverable tasks

• Maintaining constant focus on scalability, performance and robustness of architecture

• Designing and implementing logging, monitoring and alerting systems for existing and new infrastructure

• Documenting API's and architecture design

• Mentor and guide juniors on their path to become solid developers

   

What we look for?

• 4+ of industry experience in technical leadership roles

• Solid knowledge of Python, SQL, NoSQL, shell scripting and Linux operating environment

• End-to-end experience in design and development of highly scalable enterprise and cloud data products

• Ability to challenge and redefine existing architecture to create robust, scalable and reliable products

• Hands-on experience with design and troubleshooting of scalable web services, queue based systems, distributed databases and streaming services

• Experience with modern DevOps technologies such as kOps, Kubernetes and Docker, CI/CD, monitoring and autoscaling

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organisational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

Android Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks mobile Android developers with experience on Kotlin, responsive layout and PlayStore publish for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Test and publish the app on PlayStore
• Receive and react to product feedback from all internal and external stakeholders
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 
• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• Kotlin and adaptive layout experience, Java would be a plus.
• Experience in mobile and tablet development
• Store and keystore signing experience
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)