BUSINESS DEVELOPMENT ASSOCIATE

• Job Title: Java Full Stack Engineer
• Job Summary: We are seeking a highly skilled Java Full Stack Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Java and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in Java programming, experience with modern frontend frameworks, and a passion for full-stack development.
• Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in full-stack development, with a strong focus on Java.
• Proficiency in Java programming and frameworks such as Spring and Hibernate.
• Experience with frontend technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
• Strong understanding of RESTful services, microservices architecture, and database management.
• Familiarity with version control systems like Git and continuous integration/continuous deployment (CI/CD) pipelines.
• Knowledge of cloud platforms (AWS, GCP, or Azure) is a plus.
• Excellent problem-solving skills and the ability to work independently and in a team.
• Responsibilities:
• Design, develop, and maintain full-stack applications, including frontend and backend components, using Java and other technologies.
• Collaborate with product managers, designers, and other developers to create seamless and intuitive user experiences.
• Implement and maintain microservices architectures that are scalable, reliable, and efficient.
• Optimize application performance and ensure scalability to handle increasing user loads.
• Write clean, maintainable, and testable code, following best practices for software development.
• Participate in code reviews to maintain code quality and share knowledge with the team.
• Troubleshoot and resolve issues in a timely manner, ensuring the stability and reliability of the applications.
• Stay up-to-date with the latest industry trends and technologies to continuously improve our systems.
• Must-Have Skills:
• Java Programming: Deep knowledge of Java language, its ecosystem, and best practices.
• Frontend Technologies: Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks like React or Angular.
• Backend Development: Expertise in developing and maintaining backend services using Java, Spring, and related technologies.
• Full Stack Development: Experience in both frontend and backend development, with the ability to work across the entire application stack.
• Soft Skills:
• Problem-Solving: Ability to analyze complex problems and develop effective solutions.
• Communication Skills: Strong verbal and written communication skills to effectively collaborate with cross-functional teams.
• Analytical Thinking: Ability to think critically and analytically to solve technical challenges.
• Time Management: Capable of managing multiple tasks and deadlines in a fast-paced environment.
• Adaptability: Ability to quickly learn and adapt to new technologies and methodologies.
• Hard Skills:
• Java Programming: Expert-level knowledge in Java and its application in full-stack development.
• Frontend Technologies: Proficient in frontend development using HTML, CSS, JavaScript, and frameworks like React or Angular.
• Backend Development: Skilled in backend development using Java, Spring, Hibernate, and RESTful services.
• Full Stack Development: Experience in developing end-to-end solutions, from the user interface to backend services and databases.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

• Required Good Coding Skills In HTML5, PHP, JS & MYSQL, BOOTSTRAP CSS, JQuery,
• Designing And Building The Website Front-End.
• Creating The Website Architecture.
• Designing And Managing The Website Back-End Including Database And Server Integration.
• Conducting Website Performance Tests.
• Troubleshooting Content Issues.
• Monitoring The Performance Of The Live Website.
• Knowledge Of CMS Have Additional Benefits
• Should Have A Deep Understanding Of UI/UX Frontend
• Should Have A Previous Experience With Landing Page Builders

We are looking for a passionate Junior/ Senior DOT NET Developer to design and develop software solutions on Microsoft and popular open-source technologies. Software Engineer responsibilities include gathering user requirements, defining system functionality, and writing code in various languages, like .NET, C#, ASP.NET MVC, SQL, JavaScript, and JQuery. Ideally, the candidate should be able to build high-quality, innovative, and fully performing software in compliance with coding standards and technical design. The developer must be skilled in development, writing clean and scalable code, and documenting user requirements.

• Executing full life-cycle software development
• Writing well designed, testable, efficient code
• Producing specifications and determining operational feasibility
• Integrating software components into fully functional software systems
• Developing software verification plans and quality assurance procedures
• Documenting and maintaining software functionality
• Complying with project plans and industry standards. 

Requirements

• Must have hands-on experience in Microsoft technologies - ASP.NET, MVC, Web API, Web Forms and window forms.
  
  
• Must have a strong understanding and knowledge of OOPS concepts.
  
  
• Good knowledge of C# programming language .
  
  
• Good knowledge of Client-side programming using HTML5, CSS3, JavaScript, JQuery, etc.
  
  
• Experience with Web Services, WCF, and Service-Oriented Architecture a plus.
  
  
• Well-versed with Entity Framework, Linq, Dependency Injection, Unit of Work, Architecture Pattern, Lambda Expressions etc.
  
  
• Good knowledge of Microsoft SQL Server .  
  
  
• Experienced in debugging, analyzing code, and knows how to performance tune a DB Query.
  
  
• Experience with design patterns.
  
  
• Additional Knowledge of IIS, Web Services, JSON, and XML are added skillsets
  
  
• Degree in B.Tech(CSE)/ MCA/ MSC(IT)

Responsibilities

• Installing and configuring Informatica components, including high availability; managing server activations and de-activations for all environments; ensuring that all systems and procedures adhere to organizational best practices
• Day to day administration of the Informatica Suite of services (PowerCenter, IDS, Metadata, Glossary and Analyst).
• Informatica capacity planning and on-going monitoring (e.g. CPU, Memory, etc.) to proactively increase capacity as needed.
• Manage backup and security of Data Integration Infrastructure.
• Design, develop, and maintain all data warehouse, data marts, and ETL functions for the organization as a part of an infrastructure team.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Evaluate the organization's technology use and needs and recommend improvements, such as software upgrades.
• Prepare and review operational reports or project progress reports.
• Assist in the daily operations of the Architecture Team , analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Work with vendors to manage support SLA’s and influence vendor product roadmap
• Provide leadership and guidance in technical meetings, define standards and assist/provide status updates
• Work with cross functional operations teams such as systems, storage and network to design technology stacks.

Preferred Qualifications

• Minimum 6+ years’ experience as Informatica Engineer and Developer role
• Minimum of 5+ years’ experience in an ETL environment as a developer.
• Minimum of 5+ years of experience in SQL coding and understanding of databases
• Proficiency in Python
• Proficiency in command line troubleshooting
• Proficiency in writing code in Perl/Shell scripting languages
• Understanding of Java and concepts of Object-oriented programming
• Good understanding of systems, networking, and storage
• Strong knowledge of scalability and high availability