Customer Support Genius

Codemonk is looking for a sales intern to assist in various stages of the sales funnel, including creating awareness of new offerings, generating leads, and retaining customers.

The ideal intern will be a great fit for our energetic and creative team. You’ll gain hands-on experience working on challenging, meaningful projects with guidance from a mentor and other members of our team.

Responsibilities

• Research and generate lists of potential customers, new markets, and customer needs.
• Provide input on customer briefs, presentations, and sales literature
• Help develop client relationships and retain existing accounts
• Assist in evaluating new sponsorship opportunities
• Learn and apply consultative sales techniques
• Achieve assigned sales targets.
• Build long-term relationships with new and existing customers.
• Keep records of sales, revenue, invoices etc.
• Promote the company’s products/services addressing or predicting client’s objectives. Additionally, author company collaterals for the sales pitch.
• Build a sales lead pipeline, proactively reach out to clients and align discussions with the Management.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Determine cross-selling opportunities among different business units.
• Establish best practices and operating procedures for converting leads to revenue.

Requirements

• Bachelor's degree in business management or administration, marketing, Strategy or Business related field. The degree isn’t mandatory as long as you can prove you have the necessary skills to ace the responsibility.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced team environment
• The ability to travel as needed.
• Excellent analytical, problem-solving and management skills.
• Exceptional negotiation and decision-making skills.
• Strong business acumen.
• Detail-oriented.

Benefits

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals
• Work closely with a mentor who has over 10 years of experience in the field
• Attend meetings, events, and other networking opportunities
• Compensation available

Good to have

• Proficiency in all Microsoft Office applications, Email etiquette, B2B Knowledge, Knowledge about Enterprise, CRM, LinkedIn.

Key Responsibilities:

1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 

2.Telugu & Kannada language candidates are more preferable with good english proficiency 

3 . Develop a sales strategy to achieve organizational sales goals and revenues 

4. Sales Closure of hair and skin clients 

5. Responsible for driving consultation to Location allotted 

6. Develop and implement new sales initiatives, strategies and programs. 

7. Contacting potential client via email or phone to establish rapport and set up meetings 

8. Developing sales goals for the team and ensuring they are met 

9. Negotiating on phone, email or in-person 

10. To provide report and feedback to upper management about what is and is not working 

11. To provide detailed report and feedback to upper management 

12. Extensive Follow-up for the Clients allotted 

13. Giving client good client experience

About Company

Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus being planned development, creating value assets, and crafting lifestyle experiences through design and architecture.

Company's work culture

We are a lean team of high-performing go-getters; we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring, and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

• Activation of new channel partners as per the weekly and monthly targets and onboarding the CPs with the company through a smooth engagement process.
• Ensure right prospecting is done by the channel partners to acquire the right client.
• To ensure smooth registration, training, and brokerage disbursal to the channel partners.
• Identifying business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high end consumer brands, and other avenues.
• Conceptualizing and executing, events and customer engaging activities and constantly thinking of new ideas to generate leads.
• Arranging and attending meetings with clients within office or outside of office.
• Have complete grip over the product for meetings with Channel partners and Clients.
• Researching the competition brands and providing constant improvisations to make the brand have a strong presence in the market.
• Maintain a record of all activities and meetings done on daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time. Database could be of clients, partners, homeowners, commercial establishments, or any other consultant.

Requirements

What skills are we looking for? FEET ON STREET

• Love for luxury and efficiency to handle HNI clients
• Excellent verbal and written communicator, makes wonderful sales pitch and presentations across physical/ virtual mediums
• Ability to understand clients requirements and give him with best possible solution
• Street smart, energetic and good interpersonal skills
• Entrepreneurial with an ability to solve problems creatively
• Good at maintaining the data and sharing reports on daily basis and preferably from real estate / high end luxury brand
• Very focused and ability to work under pressure

Evaluation Criteria

• Channel Partners activated / Events done
• Meetings done
• Leads generated
• Leads converted

Who qualifies?

• 3-5 years’ experience as an individual contributor in the luxury residential space or with any other luxury brand across consultancy, channel partnering, client loyalty programs, lead generation, digital presence and events
• MBA from a premium Institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams

While we prefer a great track record in Luxury Sales and a great track record, we also welcome candidates with limited experience. You must have eagerness to learn on the job quickly and are excited by this role and our organization and that you think you will be a good fit.

We are looking for a Tele Sales Executive who is proficient in customer-oriented Telesales executive to utilize outbound telephone calls to achieve sales targets.

Roles and Responsibilities:

• Candidate needs to do an outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FDs, Investment Plans etc.,)
• Need to reach the monthly targets
• Need to resolve customer Queries
• Calling existing and potential customers to persuade them to purchase company products and services.

Requirements and Skills:

• Good interpersonal and communication skills
• Good Convincing skills

Qualification:

• Graduation (Any Stream)

Experience:

• 0-5 years

Location: Hyderabad

               Transportation Facility

Contact Details:

Name: Deepa

HR Executive

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

• Manage and build overall email campaign strategies & Develop a lead generation strategy
• Work with all business units to develop relevant email campaigns to create various target audience email lists and campaigns
• Create and design various CTAs, subject lines, and email templates
• A/B testing, analysis, and reporting of email marketing campaigns
• Track and measure email marketing KPIs
• Develop and present reports on a weekly basis
• Analyze data to get smart insights & suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions 
• Develop documentation and road maps for processes, A/B tests, drip campaigns
• Ensure emails follow industry policies and best practices
• Experience in using marketing automation platforms like Salesforce, Pardot, Eloqua or Marketo
• Monitor Marketing Leads, Opportunities, Accounts, and Contacts 
• Monitor and improve database quality on a regular basis
• Should have a good understanding of Software Services and Product Engineering
• Experience in handling Events and Conferences outreach is desirable
• Experience in managing teams and nurturing talent

Skills Required

• Master’s degree in Marketing, PR, Communications, Business or similar – preferably an MBA
• 7+ years experience in Email Marketing with a B2B company or IT/ITeS firm
• Experience with Salesforce Pardot of Hubspot or similar platforms – preferably Pardo
• Experience in database segmentation, email automation, and campaign coordination
• Experience in digital analytics and data analysis - being able to communicate insights 
• Hands-on experience in designing and building dashboards and campaign reports
• Strong understanding of content for emails and attention to detail/CTA
• Ability to work in a team and lead the team 
• Excellent people and time management skills
• Proven track record of delivering successful, data-driven marketing automation campaign

Dear Job Seekers,

Greetings from PIXEL WEB SOLUTIONS....!!! 

             Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of Technologies that can provide sustainable and long-term business solutions. More than 5+ Yrs of experience in global IT markets, we have curved ourselves to adapt leading & cutting edge technologies.

Job Description

     The candidate should have positive attitude with analytical skills. The candidate will be required to play a vital role in the team and should be capable to lead a team for long-term with a positive impact on the team.

Responsibilities

1. Sourcing candidates through different channels of Recruitment like various Job Portals, Professional Sites, Database.

2. Handling End-to-End IT & Technical recruitment Life cycle.

3. Good exposure in Cold Calling

4. Scheduling and Tracking the Shortlisted Candidates until they join.

5. Should have experience in pre joining and post joining formalities.

6. Candidate must possess good Confidence, Multitasking ability, Time management skill, Team working ability

 provide us with the below information required for the further process;-

Details Required:-

Current Company: 

Current Designation:

Experience:

Current CTC:

Expected CTC:

Notice Period:

Roles and Responsibility

1. Looking after entire field operations

2. Coordinate with the sales and technical team to resolve the issues.

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

4. Addressing customer inquiries, concerns and suggestions.

5. Detect repetitive issues and finding a relevant solution for that.

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

7. Analyze and summarise the day’s work and reporting it to the team manager.

8. Manage maintenance of equipment / devices and services.

Note:

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.