Customer Support Genius

Xoxoday is looking for an HR tech consultant who has deep expertise in Rewards & recognition, employee engagement, and employee surveys. A good candidate will possess a strong understanding of Employee Engagement strategy, and an appreciation for the business impact that well-structured programs centered around motivation, feedback, alignment, and collaboration can deliver to teams and businesses. You should bring hands-on experience in consulting in these subjects for at least 5 years for global organizations. 

This role requires you to help our clients to put best practices in employee engagement, rewards & recognition and employee surveys. The role ll also require you to build thought leadership in these subject through different content formats.  

• Develop relationships as a subject matter expert, consultant and business advisor for our customers for employee engagement, RnR & workplace culture.
• Develop and deliver compelling, highly narrative and engaging business case materials and presentations to senior HR and business audiences.
• Work directly with customers to help them make informed decisions, craft change management plans, and achieve their people strategy goals using our employee engagement product Empuls.
• Partner closely with the customer success, account management & product teams to ensure customers are receiving a seamless consulting experience. 
• Educate Customer Success, Sales, Marketing, and Product teams about best practices and well researched material in RnR, employee engagement & employee experience domain.
• Develop content (such as best practices guides, employee rewards & recognition playbooks, employee survey frameworks, people analytics etc) to educate customers and internal teams.

• Experience working in the employee engagement, Rewards & recognition, employee experience, workplace culture, employee benefits consulting domain.
• Ability to have strong opinions that are weakly held and flexible to change based on new learning and situations.
• Excellent communication and relationship building skills.
• Deep curiosity about various business models, and motivation to solve customer problems through the use of technology.
• Bachelor's degree required. MBA / MS preferred.
• Experience managing multiple projects simultaneously and autonomously in a fast-paced, high-growth environment
• 5+ years of HRTech or HR consulting experience

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Gushwork is one of the fastest-growing AI startups globally, backed by Lightspeed, SIG, and B Capital . We’re building a productized services platform that helps SMBs scale using a powerful combination of human + AI-powered GTM execution.

In just over an year months, we’ve grown rapidly , serving SMBs across the US and India. And we’re only just getting started.

What You’ll Own

• Drive end-to-end sales: from outbound prospecting to demo to close
• Sell to SMBs in India and the US — with a clear focus on revenue impact
• Build and manage a robust pipeline across different time zones
• Understand client pain points and position Gushwork’s offerings as the go-to solution
• Collaborate with product and operations to ensure high-quality onboarding and delivery
• Bring feedback from the front lines to shape GTM strategy

What We’re Looking For

• Experience full-cycle sales experience, ideally in SaaS or tech-enabled services
• Proven success in closing SMB accounts — both domestic and/or international
• Strong communication, storytelling, and objection-handling skills
• Self-starter who thrives in fast-paced, high-growth environments
• Comfortable with US working hours (for part of the day)

Why Join Us

• Be part of a company scaling 6x in the next year
• Own your revenue — zero fluff, real deals, full credit
• Work with a lean, ambitious team solving a real market gap
• Build your career in the future of AI x services

**Hiring for International BPO Sales Executive for Inbound Process**

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 1 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

Interested one can connect Uzma

• Familiarize yourself with all services offered by our company.
• Excellent written and verbal communication.
• Experience with Using portal Upwork, PPH, Freelance
• Candidate from IT Background, Good knowledge. of IT Technologies. (WordPress, PHP, Shopify)
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

Responsibilities:

• Creating content for the company website. For instance, blogs, e-books, product descriptions, and social media.
• Editing and refining current information to make it easier to read.
• To develop original content ideas, collaborate with many departments.
• Continually generating new concepts and working with the team to develop fresh plans of action.
• Work together with other departments to provide a fresh concept for content
• Be prepared to respond to any queries posed by their readers.
• Develop material in accordance with Search Engine Optimization (SEO) criteria and SEO tactics to increase website traffic.
• For the website, conduct research and write interesting, educational SEO content that includes the product, fresh snippets, photographs, videos, short- and long-form essays, etc.

Qualifications:

• Outstanding verbal and written communication abilities.
• Knowledge of effective content tactics for SEO.
• An advantage is knowing digital marketing strategies including SEO, email marketing, and social media.
• Must be capable of carrying out content marketing activities like blogging to promote clients.
• Recognize the industry, and then create content that will help the company fulfill the requirements.
• Define and structure the content development process.

An Overview
Marmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch.

Characteristics of success at Marmeto. Is this you?

Are you an experienced, customer-obsessed, strategic, detail-oriented, and highly creative Product Specialist? Are you looking to participate in the creation of new products and features, from the idea stage to launch? Are you a team player and have great EQ? Great. Then we're looking for you too. 

Can you say “Yes, I have!” to the below?

• Degree in Computer Science, Engineering or relevant field
• Overall 3+ years of experience with minimum 2 years in Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• An attitude to get things done and willingness to work in a high-paced environment is mandatory
• Previously managed high traffic E-Commerce sites
• Passionate about technology & web products
• Outstanding communication, presentation and leadership skills
• Prior experience working with SaaS products is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills