BI Developer

Datamark Hiring - WFH

*English + French or Burmese language only*

Applicants should be comfortable with Rotational Shifts (Including night).

Working days: 5 days (2 rotational weeks off)

Job Type: Full-time

Location: Work from Home

Salary up to: 7.87 LPA

Minimum Requirements:

*1.High Schools degree or equivalent.*

*2. Native Fluency in English and Language* 

*Certification Required for French – B2 and above/ Grad & Masters/ Native (OCI would be required if not a citizen of India)*

*3. Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of language.*

*4.Excellent listening, retention and note-taking skills to maintain a high level of accuracy.*

*5.Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times.*

*6.Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client.*

Other allowance: 

Overtime pay, 

Med claim (Covers the employee, Spouse & 2 kids from the first day of employment) & 

other Incentives based on performance.*

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Role Description

This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.

Qualifications

• Data Science, Statistics, and Data Analytics skills
• Data Visualization and Data Analysis skills
• Strong problem-solving and critical thinking abilities
• Ability to work with large datasets and perform data preprocessing
• Proficiency in programming languages such as Python or R
• Experience with machine learning algorithms and predictive modeling
• Excellent communication and presentation skills
• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
• Experience in the field of video and text analytics is a plus

Looking For Java Backend Developer

Greetings from Skilltasy !!!!

Urgent Requirement…

Job Role – Java Backend Developer

Experience – 6+ year 

Work location –Bangalore/ Hyderabad

Notice Period – Immediate to 30 days

Skills -

· Develop enterprise-level applications and features using above mentioned technologies and tools.

· Collaborate with other developers, designers, and stakeholders to deliver highly functional features.

· Deliver on development requests while also setting accurate expectations, adhering to best practices, and creating modular and testable code.

· Adhere to an Agile methodology.

· Consider the user journey to create an intuitive user experience…

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Big Data Engineer- SCALA

Required Skills:

1. Experience in building modern and scalable REST – based microservices using Scala, preferably with Play as MVC framework.

2. Expertise with functional programming using SCALA

3. Experience in implementing RESTful web services in Scala, Java or similar languages.

4. Experience with No SQL and SQL databases.

5. Experience in information retrieval and machine learning

6. Experience/ knowledge in big data using Scala spark, ML, Kafka, and Elastic search will be plus.

Company Name: Intraedge Technologies (https://intraedge.com/">https://intraedge.com/)

Type:  Full Time, Permanent

Location : Any, remote

• Develop enterprise-level applications and features using modern JS frameworks and tools.
• Collaborate with other developers, designers, and stakeholders to deliver highly functional features.
• Deliver on development requests while also setting accurate expectations, adhering to best practices, and creating modular and testable code.
• Adhere to an Agile methodology.
• Consider the user journey to create an intuitive user experience.
• Learn new technologies, frameworks, and scripting languages to keep our technology up-to-date and performance.

You...

• Requires 3+ years of professional UI Programming experience.
• Ability to effectively work with UX team members and stakeholders through the entire product development cycle, successfully launching web and/or software applications.
• Extensive experience with JavaScript, Angular, Node, JS application architecture, Unit testing.
• Experience using RESTful APIs.
• Strong in all aspects of web development
• High personal code/development standards (peer review, unit testing, documentation, etc.).
• Experience with Agile methodologies in the development life cycle.

 Desired Additional qualifications

Experience with Angular JS, React,

Please respond with your CV, how soon can you join, ECTC, Availability for Interview

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.