BDM - Sales

About the role:

You will own a functional area - from product conception to its delivery to customers. You are expected to design and code independently in multiple tech components related to your functional area. You must also develop a deep understanding of non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time to make tech stack decisions accordingly. You are expected to actively mentor junior engineers. You own

the codebase quality.

We are looking for seasoned engineers who are quality-conscious, product thinkers, business cognizant and smart. Engineers get to significantly amplify the impact of their work or creations with scale. The scale also demands that engineers to produce super-efficient solutions.

What you’ll do

• Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data,
• Working experience in Microservices
• Version Control: Git
• Strong understanding of functional/reactive programming, OOP, design
• Experience with Docker and Kubernetes.
• SDLC: Working experience in Agile methodology
• Strong interpersonal skills and time management skills

What you’ll need

• B.Tech or M.Tech equivalent with at least 3 years of experience
• Deep expertise in at least one programming language & tech stack.
• Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
• Experience in building data-driven web application design and development is a plus
• Good understanding of multiple tech solutions and ability to pick the correct one for the given situation
• Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)
• Ability and experience in designing high-level software designs of the scalable system, taking NFR (non-functional requirement) into consideration

Information Security Manager shall be primarily responsible to :

• Run and manage the BAU security infosec operations
• Create and maintain ISMS Policy and Process documents
• Ensure Infosec compliance with RBI and other regulatory agencies
• Participate in IT / Infosec Audits and ensure closure of observations within given timeliness
• Conduct regular VAPT (Vulnerability Assessments) and track closure of open observations
• Identifying and evaluating new IT security technologies and services and implementing it
• Ensure cyber security related polices and technologies are in place
• Conducting regular Inforsec Awareness within users in the organization
• The person needs to work closely with the CISO and other stakeholders – Risk, IT and Audit teams.

Key Accountability:

• Ensuring adequate security controls are in place & working effectively within the organization for information & cyber security
• Ensuring effectiveness of all IT controls to prevent any unauthorized access or activities at a system administration level
• Identify potential security weaknesses through vulnerability assessments and track them to closure within the timeliness
• Tracking and reporting key risk indicators defined for IT processes
• Create and maintain the documentation for information system audits in accordance with regulatory and compliance requirements
• Create / Review ISMS policy and process
• Implement Strategic IT Infosec projects to strengthen the overall IT Security posture

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Be a part of one of the best IT companies that is making it easier for businesses and customers to interact with each other, efficiently and economically too.

Our client is a global platform that provides exceptional customer engagement through chatbots and various channels for their business clients. They have made their presence known across verticals, small and large businesses and even in emerging markets. The objective of their messaging platform is to create a rich experience for the marketing, sales and support teams using messaging channels, device manufacturers and operators.

They are currently working with nearly 40 thousand brands, serving almost 6 billion messages per month. Their clientele includes well-known giants such as HDFC Bank, Twitter, FB, Whatsapp, Google, LinkedIn, Zomato, Citibank, Vogue and many more. With offices based in the USA, Brazil, Mexico and India, their team has become an integral part of their clients’ numerous customer success stories.

As a Frontend Developer, you will be required to be an expert in technologies such as HTML, CSS, Javascript, ReactJS, UI Design tools, Wireframe tools etc. and work on the Frontend development of our products/ services.

What you will do:

• Designing and developing a UI framework that can be used across multiple products and website
• Working on optimization of the web application/ websites and keeping knowledge of tools used to benchmark the performance.
• Being aware of agile development (short sprints) and helping the team with debugging and troubleshooting issues.
• Learning newer technologies in UI/UX and guiding the team in delivering quality results.

What you need to have:

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and creating a pipeline for enterprise accounts. This will be an IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

• Nurture relationship with  enterprise accounts and grow them with consultative sales approach
• Pitch the company and its products through rigorous prospecting for CXOs 
• Strike and initiate conversations with high-profile personas in prospective companies.
• Upsell and Cross sell basis account mapping and innovate in outbound approach
• Excellent presentation and sound understanding on 
• Maintain discipline in CRM update , customer engagement and company policies

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

• 10-12 years of B2B India account management and sales.
• Graduate in any stream or an equivalent educational qualification.
• Have a good knowledge of technology and a detailed understanding of India sales and market
• Excellent communication and interpersonal skills.
• Well versed in using tools such as LinkedIn, HubSpot, etc.
• Be self-motivated, data-driven, and result-oriented.

You will work with the Account management team and report to the President - Sales and BD.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

Job Description :

Roles and Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies
• Closes new business deals by coordinating requirements; developing and negotiating  
• Completing & growing monthly/quarterly sales against Targets 
• Following minimum call per day criteria defined by the company 
• Generating Sales MIS on the monthly basis
• leads generations through cold calling

Experience & Requirement

1. 1-3 years of experience in Sales / Closing of Leads.

2. Experience in Building Material Industry or Related industry.

3. Good networking among Interior Designers/ Architects/ HNI Home Developer clients.

4. Strong solution focus and ability to manage multiple priorities and deliverables.

5. Effective Communication Skills.

6. Good negotiation skills

7. Analytical and Problem Solving Skills

8. Freshers with good comm skills can also apply .

Nactus is at forefront of education reinvention, helping educators and learner’s community at large through innovative solutions in digital era. We are looking for an experienced AI specialist to join our revolution using the deep learning, artificial intelligence.  This is an excellent opportunity to take advantage of emerging trends and technologies to a real-world difference.

Role and Responsibilities

• Manage and direct research and development (R&D) and processes to meet the needs of our AI strategy.
• Understand company and client challenges and how integrating AI capabilities can help create educational solutions.
• Analyse and explain AI and machine learning (ML) solutions while setting and maintaining high ethical standards.

Skills Required

• Knowledge of algorithms, object-oriented and functional design principles
• Demonstrated artificial intelligence, machine learning, mathematical and statistical modelling knowledge and skills.
• Well-developed programming skills – specifically in SAS or SQL and other packages with statistical and machine learning application, e.g. R, Python
• Experience with machine learning fundamentals, parallel computing and distributed systems fundamentals, or data structure fundamentals
• Experience with C, C++, or Python programming
• Experience with debugging and building AI applications.
• Robustness and productivity analyse conclusions.
• Develop a human-machine speech interface.
• Verify, evaluate, and demonstrate implemented work.
• Proven experience with ML, deep learning, Tensorflow, Python