Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MHFAIndia
About
Company social profiles
Similar jobs
NodeJS (Node.js)● Experience working with Nodejs/any JS framework, operating blockchain nodes especially in
Ethereum.
● Knowledgeable about smart contract security and best practices (design patterns).
● Build back-end web services that interact with the Ethereum blockchain.
● Research, design, implement and maintain all decentralized finance systems.
● Good Communication Skills.
PythonScience)
Have 2 to 6 years of experience working in a similar role in a startup environment
SQL and Excel have no secrets for you
You love visualizing data with Tableau
Any experience with product analytics tools (Mixpanel, Clevertap) is a plus
You solve math puzzles for fun
A strong analytical mindset with a problem-solving attitude
Comfortable with being critical and speaking your mind
You can easily switch between coding (R or Python) and having a business
discussion
Be a team player who thrives in a fast-paced and constantly changing environment
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree
Microsoft Dynamics Engineer
This individual will work closely with members Dynamics team to enhance and enrich our customer support platforms and service oriented initiatives. A technical understanding of how Dynamics CRM technology facilitates overall customer experience is essential. The role requires an ability to create and implement new and existing platform capabilities, leverage native CRM functionality and extend the platform via custom development, administer all levels of customized environments, and implement ongoing performance-tuning strategies. The ideal candidate has several years of Dynamics CRM experience, learns continuously, and possesses a desire to immerse themselves in a fast paced and rapidly growing organization.
How you will make an impact:
- Translate business requirements into innovative solutions that leverage the Dynamics CRM platform
- Design, develop, test and document project solutions, customizations, and upgrades of a Dynamics CRM environment
- Respond to user application issues in a timely manner
- Participate in code reviews for ongoing projects with other team members on a regular basis
What you need to be ready:
Required Skills:
- 3-5 years of hands-on Dynamics CRM experience with an emphasis on customization and/or performance tuning
- Thorough understanding of the Plugin events and Workflow activities
- Experience with .NET CRM SDK including use of ODATA and Web API REST endpoints
- Understanding of general Web Development (HTML/CSS/JavaScript), including how the web works
- Working knowledge of most of the following:
- .NET Framework (ASP.NET MVC, .NET Core, .NET Standard)
- JavaScript frameworks (Nodejs, TypeScript, Angular, Vue)
- CSS frameworks (Bootstrap, Foundation, LESS, Sass)
- Data Management (SQL/ORM, JSON, XML, MQ, OData)
- Agile Development Methodologies
- Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
- Self-starter who can work independently and be a strong team player
Preferred Skills:
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- Knowledge of third-party integration tools (e.g., Scribe) and Dynamics CRM preferred
- Familiarity with one or more of the following technologies: Azure, Python/R, Angular, PowerShell, Serverless, Webhooks, OAuth/OIDC, Containers, Machine Learning, Big Data preferred
Location: Hyderabad/Bangalore
Roles & Responsibilities:
- Responsible for handling enquiries and getting the enrollments done over the phone.
- Performing counseling & career guidance to working professionals via phone.
- Responsible for converting prospects into Enrollment.
- Responsible for resolving queries related to the course offered.
- Responsible for maintaining day to day reports as required.
Key Skills Required:
- Must have effective communication skills & convincing power.
- Should be comfortable for telesales/ inside sales
- Should have relevant experience in telesales/ inside sales.
- Should be at least graduate.
We are looking for Technical Recruiters to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.
Key Responsibilities:
Work closely with the Recruiting leads and hiring managers.
Procure people for different IT Requirements.
Use niche platforms related to IT, to source potential candidates.
Personally, conduct interviews, document the same, and report as the need arises.
In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
Keeping abreast of the industry trends.
NodeJS (Node.js)
MongoDB
Express
Amazon Web Services (AWS)Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!
Already present in over 148 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.
We are looking for a Product Engineer - Senior Backend Engineer to join our early stage startup with experience in building B2C products.
If you have experience of working in product based companies (preferably startups), and are looking to build exciting things that children across the world will use - come talk to us!
What you get to do:
- Design and build advanced applications from scratch keeping scalability and performance in mind
- A good handle on both client and server architecture.
- Work on bug fixing and improving application performance.
- Comfortable in owning large scale products and continuously re-evaluating and innovating.
Who are we looking for:
- Experience of 7+ years across product based companies
- Should have worked on building B2C products. Having experience in building edtech products would be a major plus.
- Should be an avid programmer with great problem solving skills.
- Should have a great grasp over NodeJs/Typescript/ AWS microservices/DB design/System Design.
- Should have experience in building scalable server-side systems. Should have significant experience in cloud infrastructure and designing databases.
- Should have knowledge of software architecture, system thinking and design patterns.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)MongoDB- Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
- You will also need to interact with mysql databases.
- Develop user interfaces for modern rich internet applications with the latest front-end technologies
- Should have knowledge of of consuming and creating APIs
- Developing features to enhance the user experience.
- Should have excellent in-depth knowledge of Nodejs and MongoDB
- Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
- Building reusable code for future use
C#- Prototype, design, implement, unit test, product, and maintain Windows-based software applications
- Participate in cross-functional project teams to develop medical device software
- Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
- Document software, write technical specifications for interfaces and testing
Qualifications
- Bachelors degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
- Experience designing and developing C++/C# based solutions and experience with any user interface development (UWP / WPF)
- Expert in Unit Testing, OOA/OOD development methodologies, and design principles
- Experience in Agile development processes and philosophies
- History of timely delivery while ensuring a quality focus
- Ability to work well with people and be both highly motivated and motivating
- Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
- Ability to work independently and proactively with minimal direction
Nice to Have
- Experience in medical device design & development is a plus
- Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems is a plus
- Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
- Experience in software code and build management is a plus
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon