C/C++ Developer

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Strong UI / Product / Visual Designer Profile (Not UX-focused)

Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).

Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.

Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

• Roles & Responsibilities
• AS OUR NEW SENIOR ANDROID ENGINEER, YOU’LL HAVE THE OPPORTUNITY TO:
• Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
• Be an essential part of a team working in a fast B2C paste product delivery pipeline.
• Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
• Learn from the best in the field, and teach others.
• Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.
• YOU’LL BE SET UP FOR SUCCESS IF YOU HAVE:
• B.Sc. in Computer Science or equivalent.
• At least 4 years of experience in Android Kotlin/Java development.
• Experience with RxJava development.
• Senior-level understanding of design patterns and architectures.
• Extensive knowledge in UI/UX development.
• Verse in 3rd party libraries and solutions.
• Senior-level understanding of server-client fundamentals.
• Senior-level understanding of multithreading.
• Experience in writing unit tests.
• Conduct design and code reviews.
• Strong analytical skills.
• Can-do attitude!

We are seeking a skilled and experienced Senior Backend Engineer proficient in Java to join our dynamic team. The ideal candidate will have 4-7 years of hands-on experience in Java development, particularly in building robust backend systems and microservices architecture. As a Senior Backend Engineer, you will collaborate with cross-functional teams to design, develop, and deploy scalable and efficient backend solutions to support our products and services.

Responsibilities:

1. Design, develop, and maintain high-performance backend systems and microservices using Java.
2. Collaborate with product managers, frontend engineers, and other stakeholders to understand requirements and translate them into technical specifications.
3. Implement best practices in software development, including code reviews, testing, and documentation.
4. Optimize and refactor existing codebase for improved performance, scalability, and maintainability.
5. Troubleshoot and debug issues in production environments and provide timely resolutions.
6. Stay updated with industry trends and emerging technologies to propose innovative solutions and improvements.
7. Mentor junior engineers and contribute to their professional growth and development.
8. Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 4-7 years of professional experience in backend development with a focus on Java.
3. Strong proficiency in Java programming language and its ecosystem.
4. Experience with building scalable and distributed systems using microservices architecture.
5. Proficiency in Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
6. Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
7. Experience with RESTful API design and implementation.
8. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
9. Knowledge of containerization and orchestration tools like Docker and Kubernetes is a plus.
10. Excellent problem-solving skills and attention to detail.
11. Strong communication and collaboration skills.
12. Ability to work independently and in a team-oriented environment.
13. Experience with Agile/Scrum methodologies.

Preferred Qualifications:

1. Master's degree in Computer Science or a related field.
2. Experience with DevOps practices and CI/CD pipelines.
3. Knowledge of reactive programming frameworks like Akka or Vert.x.
4. Familiarity with message broker systems such as Kafka or RabbitMQ.
5. Contributions to open-source projects or active participation in the developer community.

• Microsoft technology development experience in C#, ASP.NET, .NET 4.5 onwards, Web API, Bootstrap, Jquery, Angular SQL 2012 onwards, SQL stored procedure
• Must have ReactJs with 2 projects experience or min 1.5 Years experience in ReactJS based Projects
• Troubleshooting & analysing skills
• Development Experience required for Continuous improvement program
• Good problem solving capabilities in Developed applications

SENIOR SOFTWARE DEVELOPER (BACKEND DEVELOPMENT):

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade web applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities
• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for
architectural review

Requirements
• BS/MS degree in Computer Science, Engineering or a related subject from renowned (IITs, NITs, BITS etc) colleges
• Excellent aptitude, algorithmic and puzzle solving skills
• Proven hands-on Software Development experience
• Proven working experience of 2+ years in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, Multi-Threading etc)
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT,
Spring MVC)
• Experience with agile development

• If you are from IIIT, NIT;
• If you have experience of Amazon or equivalent product company;
• If you are confident to use technology and meet any product goals; Coding must be your interest as entrepreneurs need to do anything and everything if required. 
• Have https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23Leadership&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">Leadership qualities to present yourself strongly to https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23VCs&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">VCs and can debate well;
• If you are ready to take the challenge with Company Stake, Co-founder role, and a minimum fixed salary (don't compare it with your corporate salary) to run your essentials; then THIS IS AN OPPORTUNITY TO TRY ENTREPRENEURSHIP WITH MINIMUM POSSIBLE RISK. You will not get an option to be a co-founder of a 3+years old totally operational startup, who gives you the seed for the next year to give a final touch and raise Series A.