BD Intern (performance based stipend)

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can contact us on: Nine three one six one two zero one three two

We are looking for enthusiastic female interns who are interested in gaining hands-on experience in market research and are comfortable speaking with customers over the phone. This role involves gathering market intelligence, conducting surveys, and engaging with potential customers to support our research and business development efforts.

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

Job Description

· Design technical specifications for RPA (Uipath) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.

· Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.

· Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

· Complies with and helps to enforce design and coding standards, policies and procedures.

· Ensures documentation is well maintained.

· Ensures quality of coded components by performing thorough unit testing.

· Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.

· Reports status, issues and risks to tech leads on a regular basis

· Improves skills in automation products by completing automation certification.

· Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

· 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).

· Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.

· Understands development methodology and lifecycle

· Should be trained on RPA tools (Uipath).

· Self-motivated, team player, action and results oriented.

· Well organized, good communication and reporting skills.

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMQAM0120PS

1. Primary Skills:

• Quality Engineering / Test Automation
• Deep understanding of software engineering fundamentals
• Experience in testing web app - UI, API
• Knows REST API automation
• Experience working in Linux/Unix environment
• Good to have scripting languages (Shell Scripting, Perl)
• Basic Knowledge of SQL
• Outstanding problem solving and debugging skills
• Candidate has worked on Microservices architecture

1. Secondary Skills:

Work closely with product manager and developer to understand product

requirements and design.

• Design and execute manual test cases - End2End testing, functional

testing, UI testing, regression testing, Integration testing.

• Coordinate with the developer, product manager, and other business

stakeholders on test case review, identify missing and complex test case

scenarios.

• Raise bug for test case failure, Publish test report,
• Analyze server logs, DB and provide other relevant details with a bug

4.Years of Experience: 5-8 Years

1. Location:(Hybrid)-Bangalore, Hyderabad and Gurgoan
2. Position-1
3. Budget-24 LPA
4. NP- Immediate-15 Days

We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.

You will be a part of Wow Labz’s core development team, building new software and defining standards for our very own blockchain product. You will be involved in defining technical specifications, implementing design patterns and hands-on development. You will be writing modules that all the other developers would use, including libraries, APIs, database/ storage connections and third party integrations. Your diligence and patience to build highly-secured, scalable and high-performance solutions will be most valued.

• Understanding Rust design patterns and writing performant and maintainable code in the language
• Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
• Expanding your existing skill-set, and picking up on various rust dependent frameworks.
• Writing code that other developers use, including libraries, APIs and configurations.
• Building secure and high-performance networked applications.
• Paying close attention to unit-testing and security.
• Confidently communicating and collaborating with your fellow developers in a remote team environment.

• 1-2 year of core Rust development experience
• 2 or more years of software development experience
• Strong understanding of macros, traits, generics and lifetimes
• Experience with Cargo, including dependency management
• Experience with frameworks like HyperWeb, Mio, Tokio, Rocket and Actix (at least two)
• Experience using the Git Version Control System (VCS)
• Experience with CI tools like Rustfmt, Clippy or Rustfix
• Experience writing Unit Tests using Rustfmt or similar 
• Exposure to performance benchmarking
• Exposure to serverless products like AWS Lambda, Azure Functions, Cloudflare Workers 
• Motivated by challenging projects, and you absolutely love developing with Rust.
• Developed multi-threaded software and understand the asynchronous functionalities.

• Experience with blockchain and/or Substrate is a plus
• Experience in Mongodb, MySQL, or Javascript is a plus
• Experience with cloud platforms like AWS/ Azure/GCP is a plus
• Software architecture and API design knowledge is a plus

• Curious and aware of the latest digital and social media trends
• Extremely self-driven and able to execute in a diligent manner
• Strong relationship-building skills
• Exceptional analytical reasoning, problem-solving, and creative thinking skills
• Team player that thrives in a collaborative environment
• You can work cross-functionally and collaborative on common goals
• Fluent in English, written and spoken
• Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork

• You will be having an impact on our 1.7M users every day.
• You will be rolling out experiments and working closely with our product managers and design team to validate and build new features.
• Monitoring apps and fixing bugs for improving performance.
• Refactoring/Rewriting obsolete code to align with the new architecture.
• Design, build and maintain high performance, reusable, and reliable Kotlin code.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency Experience: 1- 5 yrs in android development

Expertise:

• Kotlin
• Live Data and other Android Jetpack components
• DI (Dagger/Hilt)
• Design patterns MVVM, MVI
• Multithreading (Coroutines)
• Offline Storage
• Remote data interaction via REST and JSON

Hands-on experience:

• Git
• CI/CD
• Third-party analytics like Amplitude, Clevertap, etc..
• Common third-party libraries and APIs like (Glide, retrofit...)
• Firebase products (FireStore/ RealTimeDB/ FCM..)
• Writing custom views
• Text-based UIs like notes, reader, etc..
• Publishing/Updating apps on Google Play and other stores (Huawei/Xiaomi...)

Good to have:

• Basic understanding of clean architecture.
• Simple data structure and algorithm understanding.
• Basic understanding of AWS services and products
• Strong design intuition and user empathy.
• Should be aware of future technologies in the Android ecosystem.
• You should be quick in understanding the hypothesis, and build the experiment and make it available to a user
• We prefer people who are highly experimental and willing to take risks.
• Experience in training or mentoring team members.

Do not apply if you are not:

• Ownership driven
• Curious in general
• Self-motivated
• Use to work in a chaotic environment
• Highly proactive
• Hate drinking and smoking will have a hard time here