BD Intern (performance based stipend)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Title : Senior DevOps Engineer

Experience : 5+ Years

Location : Gurgaon, Sector 39

About the Role :

We are seeking an experienced Senior DevOps Engineer to lead our DevOps practices, manage a small team, and build functional, scalable systems that enhance customer experience. You will be responsible for deployments, automation, troubleshooting, integrations, monitoring, and team mentoring while ensuring secure and efficient operations.

Mandatory Skills :

Linux Administration, Shell Scripting, CI/CD (Jenkins), Git/GitHub, Docker, Kubernetes, AWS, Ansible, Database Administration (MariaDB/MySQL/MongoDB), Apache httpd/Tomcat, HAProxy, Nagios, Keepalived, Monitoring/Logging/Alerting, and On-premise Server Management.

Key Responsibilities :

• Implement and manage integrations as per business and customer needs.
• Deploy product updates, fixes, and enhancements.
• Provide Level 2 technical support and resolve production issues.
• Build tools to reduce errors and improve system performance.
• Develop scripts and automation for CI/CD, monitoring, and visualization.
• Perform root cause analysis of incidents and implement long-term fixes.
• Ensure robust monitoring, logging, and alerting systems are in place.
• Manage on-premise servers and ensure smooth deployments.
• Collaborate with development teams for system integration.
• Mentor and guide a team of 3 to 4 engineers.

Required Qualifications & Experience :

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field (Master’s preferred).
• 5+ years of experience in DevOps engineering with team management exposure.
• Strong expertise in:
• Linux Administration & Shell Scripting
• CI/CD pipelines (Jenkins or similar)
• Git/GitHub, branching, and code repository standards
• Docker, Kubernetes, AWS, Ansible
• Database administration (MariaDB, MySQL, MongoDB)
• Web servers (Apache httpd, Apache Tomcat)
• Networking & Load Balancing tools (HAProxy, Keepalived)
• Monitoring & alerting tools (Nagios, logging frameworks)
• On-premise server management
• Strong debugging, automation, and system troubleshooting skills.
• Knowledge of security best practices including data encryption.

Personal Attributes :

• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Detail-oriented with a focus on reliability and performance.
• Ability to mentor juniors and collaborate with cross-functional teams.
• Keen interest in emerging DevOps and cloud trends.

Our sales team is looking for a bright, motivated and high-performing Sales manager to join us. As a Sales manager at Focaloid, you will be responsible for managing and closing opportunities within your assigned territory. The person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, consultative selling approach, account management skills, ability to upsell and cross-sell to existing clients and delivering results against a quota. 

The Sales Manager is a client facing role and the person will be involved in taking over from the inside sales team once a new opportunity has been identified. The person will work closely with the pre-sales team and tech team to drive it to closure. 

● Develop and manage relationships with prospects and accounts within your assigned territory 

● Work in a team-selling environment specifically building relationships with inside sales, pre-sales and technology teams. 

● Interact with key influencers for assessing requirements, proposing solutions, making presentations and creating proposals. 

● Track all opportunity and customer details including use cases, purchase time frames, next steps, and forecasting in CRM. 

● Share weekly plans of status of accounts and potential leads, new initiatives, follow up action plans and revenue pipeline. 

● All people management aspects of the team including individual performance management, team building, succession planning, cross-training 

● Contributes to team effort by accomplishing related results as needed. 

● Brainstorm with project and marketing team for maximizing client potential and to support and enhance visibility of company’s solutions 

● Setting the strategy in partnership with the business and technology partners. 

Candidate Profile: 

● Bachelor's Degree in Engineering OR Equivalent 

● 10+ years of experience selling outsourcing, offshoring and software development services 

● An excellent performer with consultative sales style, negotiation skills, exceptional problem solving abilities and keen client assessment aptitude. 

● A track record of performance excellence meeting and exceeding targets and objectives 

● Experience selling to Director/VP level leaders 

● Track record to selling to Startups, SMB & Enterprises in US and Europe 

● Strong command in Selling Solutions and managing multiple clients 

● Technically savvy; thorough understanding of technology space(product engineering, cloud, web & mobile) 

● Skilled in virtual presentations, online web demos, remote sales processes 

● Proficiency using CRM; (Base CRM, Pipedrive, Copper, Salesforce, etc.) 

● Exceptional verbal and written communication skills 

What you need to have: