Quality Analyst

Need candidates from Growing startups or Product based companies only

1. 4 to 6 years experience in backend engineering

2. Minimum 2+ years hands-on experience with:

TypeScript

Express.js / Nest.js

3. Strong experience with MongoDB (or MySQL / PostgreSQL / DynamoDB)

4. Strong understanding of system design & scalable architecture

5. Hands-on experience in:

Event-driven architecture / Domain-driven design

MVC / Microservices

6. Strong in automated testing (especially integration tests)

7. Experience with CI/CD pipelines (GitHub Actions or similar)

8. Experience managing production systems

9. Solid understanding of performance, reliability, observability

10. Cloud experience (AWS preferred; GCP/Azure acceptable)

11. Strong coding standards — Clean Code, code reviews, refactoring

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.

• Gaining insights of Legistify services and learn intricacies of legal services facilitated by Legistify
• Develop the business towards the projected growth ethically, timely and economically in consultation with the respective head.
• The meta goal for Corporate Alliance Associate is to convert the prospects to paid clients and provide best customer experience for the entire client lifecycle.
• Providing best and professional customer experience to prospects and clients
• Servicing clients dedicatedly and always be available for them ( 24*7 * 365 )
• Recording case details, documents, paid installments, due installments, and milestones for every client.
• Send Predefined Structured Email Templates to Clients. If not pre defined, mail should be properly structured, formatted and legible

Simplilearn is growing quickly and we are looking to bring in an ASSOCIATE DIRECTOR

 who would play an important role in the Enterprise sales team ensuring business growth through new strategic client acquisitions across UK and Europe.

You’ll be involved in building relationship across key identified prospects, developing Go-to-Market strategies, managing the sales cycle and achieving the revenue and margin targets.

If that sounds like you, apply to join us.

ABOUT THE COMPANY

Simplilearn Solutions Pvt Ltd. provides an outcome-based online training across digital

technologies and has helped more than 1 million professionals and 1000 companies across 150

countries to get trained, acquire certifications, and reach their business and career goals. Our

training courses are designed and updated by 2000+ renowned industry experts. Our blended

learning approach combines online classes, instructor-led live virtual classrooms, project work,

and 24/7 teaching assistance.

Our vibrant community of experts and certified professionals is a powerful resource pool of tips,

tricks, and insightful advice. More than 40 global training organizations have recognized us as

an official provider of certification training. We have been named the 8th most influential

education brand in the world by LinkedIn.

Responsibilities

• Developing and executing a go-to-market (GTM) plan for the markets.
• Identifying and establishing a partner network comprising of Distributors, Channel Partners and Resellers.
• Working closely with the marketing team to plan activation activities for brand building and lead generation.
• Actively prospect, qualify and develop a sales pipeline including B2B (University/Corporate) accounts to meet monthly / quarterly / annual revenue targets.
• Mining existing accounts for upselling and cross selling opportunities.
• Handling inbound enquiries.

An ideal candidate will be…

• Responsible for enterprise business across UK and Europe through account mining and hunting.
• Managing and developing a partner network across countries.
• Developing a marketing plan and calendar of activities for brand building and lead generation
• Actively prospect, qualify and develop sales pipeline to meet monthly revenue targets
• Handling the complete sales cycle from product demo to closure
• Understanding client requirements and working with cross functional teams - pre-sales, solution architect and customer success teams to ensure a smooth and quick sales cycle

Desired skills

• Having 8+ years of experience in selling into UK and Europe geographies
• Experience of selling software products/Ed-Tech to the above-mentioned markets
• Handled revenue targets of USD 1 Million and above
• Excellent communication skills
• MBA (Preferably Tier 1) along with an engineering degree would be preferred

• Strategic market research through different sources to analyze the current trends for having a strong media presence. 
• Planning and working on Branding budgets, competition tracking and analysis, strategizing and scheduling marketing. 
• Ideate and implement marketing plans through (digital and offline) campaigns and programs 
• Monitor/track the monthly performance of brands against budgets and deliver the objectives 
• Monitor/track digital footfall on all our platforms and explore means to improve the figures in quantity and quality.  
• Manage all aspects of Digital Marketing - SEO, SEM, social media marketing, messaging, email campaigns, content marketing, etc. 
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, and promotional material) 
• Identify areas where there are gaps and find opportunities to reach new market segments and expand market share 
• Ensure quality and timely delivery/execution of various Marcom requirements like EDM’s, case studies, video content, PDF’s, Use Cases, etc 
• You will be responsible for engaging with customers to ensure that we receive feedback and suggestions through testimonials, etc. 
  
  

Requirements

• Experience using Microsoft Excel to manipulate and analyze data
• Experience building, executing, and scaling cross-functional marketing programs
• SaaS sales Experience/ Exposure in product selling
• Experience using data and metrics to measure impact and determine improvements
• Experience presenting metrics and progress to goal with stakeholders
• 5+ years of marketing experience
• MBA with 7+ years of marketing experience
• Languages to be known- English and Hindi
• Demonstrated ability of strategic problem solving and creating/building solutions from scratch
• Seasoned in creating customer-facing experiences and programs
• Demonstrated analytical skills in quantitative and qualitative consumer research methodology and outputs
• Track record of creating a significant impact on customer awareness, preference, loyalty, and share of wallet
• Experience in building strong cross-functional relationships
• Minimum experience of 5 years in Digital Marketing
• Experience in Lead Generation and Email Marketing
• Demonstrated experience in using DM tools over 2 years

We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.

Our Engineering team is looking for a Sr. Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be to lead architectural level discussions, define performance upgrades, undertake new initiatives to groom our engineering team and provide valuable insights on all levels. If you are a problem solver with a unique way of thinking from a technology POV, and a great team player, we have the right role for you.

A high level overview of what this role looks like:

Engineering – 50% of time: As a leader, you will be undertaking engineering tasks which are complex in nature and also work on big modules and define the architectural layouts, both on Application, API and Database level.

Problem Solver - 30% of time: Be a Problem Solver, help our Engineering team to come up with a new solution that makes our applications - scalable, high in performance, reliable, and secure. This includes having ability to drive engagement on Engineering and also from DevOps Point of View.

Training & Improvements – 20% of time: Groom our Engineering Team, provide training, valuable insights and knowledge transfers (KT)  based on your years of experience building apps, products and delivering projects and working with different clients and teams.

What you bring to the table:

• Experience in independently managing, End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
• Experience converting Business Cases to Technology case and Building Products from scratch
• Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
• Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
• Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management
• Experience working with US Clients is a Must
• Experience and Exposure working with different projects and business models will be an advantage
• Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset

Must have skills:

• Excellent Written and Oral Communication Skills and Etiquettes
• Excellent Presentation Skills
• Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
• Experience dealing with Pressure and Meeting strict Project Deadlines
• Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
• Experience in handling Conflict and Resolution Management

Qualifications:

• 8 -12 years of overall experience
• Experience of working on Mobile & Web Applications (across Android & iOS)
• Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
• Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
• Good to have experience of Office 365 - SharePoint and ASP.Net
• Understanding of Database: MySQL, MongoDB, Oracle, PostGres
• Understanding of Project Management: Agile/Scrum, Waterfall both is fine
• Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage

We are looking for skilled iOS developers who are passionate about solving digital payment problems for over a billion Indians.

Requirements:

• At least 4 years of experience in developing, releasing, and maintaining iOS mobile applications.
• Ability to write efficient, reusable, and maintainable code in Swift.
• Excellent expertise in iOS SDK frameworks and fundamentals.
• Amazing debugging skills with the ability to write unit test cases Strong computer science fundamentals.
• Startup friendly i.e self-starter, quick learner, hard-working, and passionate.